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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3217 results found

  1. DSK Set not showing as completed

    I have just used a devastating amount of around 100 rare wildcards and 50 Mystic wild cards to complete the 4x achievement of finishing a set. The set just finished was duskmourn. However, it did not recognize any completion of the set of in my account and in the achievement section. Why did it not complete the set and give me the achievement?

    2 votes

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  2. Make Quitting a Game Only Available On Your Own Turn

    Quitting a match should only be allowed at the beginning of your own main phase.

    Since achievements and challenges are a thing, some of them are extremely difficult to do because opponents just quit in the middle of a build up or as soon as they realize they are going to lose. Quitting during your own turn would at least allow a person to finish out how their deck will work and complete challenges.

    It's extremely annoying when the task is attack with 5 creatures you just brought out this turn, when I set it up bring out at least…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Game not starting

    Since the last update, I just can't start the game anymore. It gets stuck at the retreiving manifest step, telling me there was an error updating data. Even tried reinstalling.

    2 votes

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  4. dual sided lands do not return when earthbent

    I played a Burnwillow Clearing, which is the back side of a dual sided land. I then used a Badgermole Cub to earthbend the land. My opponent played an Acidic ***** to destroy the land, but the Burnwillow Clearing did not return to the battlefield like other earthbent lands normally do. Is this the intended interaction with Dual Sided cards, since the front of the card is not the same land that was destroyed?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. daily quest not showing

    FFs this is a regularly reported issue. I have been playing and no daily quests have popped up when the time runs out. I hate to go 0-100 on you, but the money I have spent on this game seems a waste. I either ask for a fix or a refund. Looking forward to your response. I buy a broken toaster, I return it.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. BUG - Rat King disappear ability not triggering

    When playing Rat King in Arena (standard or standard ranked) on mobile, the disappear ability is not spawning 1/1 creatures or adding +1/+1 to Rat King when other permanents I control leave the battlefield. For example, when I play Airbender Ascension and use it to exile a creature and return it to the battlefield, it does not trigger Rat King’s disappear ability.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Game Crash During Deck building

    I was building my deck after drafting it, when I added a basic swamp to the list and suddenly the pointer started loading (rainbow circle) and the game stopped working completely. I can't even open the “report a bug”. If I reopen the game the same thing happens again, I'm sad that I cannot play the deck that I built now.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  8. Sliver creatures attributes not propagating properly

    Good morning. When I modify Sliver creatures with creatures with the mutate mechanic (eg. Cloudshredder Sliver mutated by Vulpikeet) with Sliver Hiverlord on the battlefield, the sliver creature retains its sliver type but does not retain the “indestructible” attribute which it should get from Sliver Hivelord. It appears that this is a bug in the mechanics.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. no aumenta mi número de comodines comunes y poco comunes, a pesar de tener cuatro copias de estos tipos de la última colección

    Según tengo entendido, una vez tienes 4 copias de una carta, al abrir sobres, si fuera a salirte esa misma carta, en su lugar sale una carta de comodín, del mismo tipo que la que ya tienes las 4 copias. Tengo 4 copias de cada una de las comunes y poco comunes de la ultima colección de las Tortugas Ninja, a pesar de esto, cuando abro los sobre, siguen saliendo cartas comunes y poco comunes (de las que ya tengo las 4 copias) en lugar de salir los correspondientes comodines o en su defecto, aumentar el número de estos que…

    1 vote

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  10. Things dying at the same time when casting through sacrificing creatures.

    My understanding of the rules of magic when casting a spell you announce "I am casting this spell, now I will pay for it". Specifically I want to cast a Hexing Squelcher. To pay for it I want to sacrifice my Skirk Prospector and my Pashalik Mons. When I do Mons does not see the Skirk dying, giving me 1 less trigger than I expect to get. The interaction is similar what Krark-Clan Ironworks was doing in modern a bunch of years back. Was this interaction changed? Is it properly put into mtga? If so, how do I make it…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Sigardian evangel and food chain combo….broken and should be removed

    Sidardian evangel- and food chain is a game lock up. I spend coins to only get this Lockedup twice in a row. Seems like an MGTA cheat.

    Game auto played for 10 minutes off of two mana…GAAAARRRRBAGE CHEAT!!!!!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Lightning Helix does not gain 6 Life when it deals damage while it has Lifelink

    When Lightning Helix is granted Lifelink (like from Heartflame Duelist) It is currently giving 3 life rather than the correct 6.

    1 vote

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  13. Achievements should be retroactive

    Just came back after a 1yr break. Before that break I played religiously non-stop since the app was released.

    wahoo... achievements for all my hard work & dedication to the craft... yay... 🙄 except that its not retroactive. This feels like more of a slap to the face than a reward for loyalty & effort.

    Its not like its too complicated for the devs to figure it out. I played ESO on the pc for years then dropped the game for several more years, but when I installed ESO to my Xbox & signed into my old account, I got…

    2 votes

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  14. banning cards

    The new food chain card and recruiting the guard cards should be banned from be put in the same deck together you wont get a but a single turn and they can infinately draw cards untill they can take you out in the first turn

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Manifold Mouse grants double strike to mouse. Regular damage is never assigned.

    Manifold Mouse gives mouse or itself double strike. First strike damage is dealt, but NO regular combat damage. I have lost MANY games because of this. I can't believe I'm the first to report this.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Using an android device i cannot see power amd toughness of creatures even when zooming in.

    Power and toughness are not showing up during gameplay for both my creatures and my opponents. Using Android.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Confirmation prompt needed

    I'd like confirmation prompts for assigning artifacts targets of spells much like assigning blockers.

    I have VERY large thumbs, and several times I've just wasted equipment being left unassigned, and requiring I pay additional mana to equip something that should have been equipped from my hand for no additional mana cost.

    I don't mind losing to a better opponent or to a bad hand, but without a confirmation so that I have a chance to select an option that throwing equipment on the battlefield ISN'T what I intended to do, I end up losing games due to playing on anything…

    2 votes

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  18. Painter servant and sphinx tutelage

    Just had a player mill my entire deck with painter servant and sphinx tutelage. Sphinx tutelage states two NONLAND cards that share a color. If one of the two cards milled is a land then the effect ends, this is not happening correctly in arena and must be fixed asap

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. 10 mythic packs

    I purchased a mythic rare 10 pack and and didn't get a gold pack with it and this isn't the first time either

    2 votes

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    3 comments  ·  Store  ·  Admin →
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  20. On the play on the draw

    There is no reason I should be on the draw every single game of a draft. Half the players in the pool were on the play in the last game they played. Your match making should be able to account for this to reduce variance.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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