MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9557 results found
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Game froze. Disconnected. I search for a new game. Reconnected to old game but skipped my turn
During my Draft event game. The game froze for a while then kicked me out of the server. I went to search for a new game and it reconnected me to the same game but Skipped my turn which I ended up losing right when I reconnected. I would like a refund or gems added back to my account.
2 votes -
MTG Arena Tutorial Bug
I've encountered that same issue on two different PCs - I'm trying to complete the tutorials and am finding bugs in the cards displaying correctly. Different creatures, enchantments, etc. move to the right side of the screen when played then get stuck there instead of eventually moving to the middle of the play area. Then, I can't select my played creatures to attack or block b/c they're now in this glitched stack of cards on the right side of the field.
8 votes -
Black screen after start (MacOS)
Since the most recent update, I only get a black screen after starting MTGA. The game loads until "Loading initial screen", then when it switches to the initial screen (I assume), it goes black. I still see the cursor. However, app seems to freeze.
MacOS Sequoia 15.5 - all updates installed.
1 vote -
Can't do anything beyond initial screen
When entering the game at first everything is fine, but the second anything else is clicked on (decks, play, store, etc) the game crashes and lags, often showing a black screen or getting stuck on the loading screen. In the rare case that it does load, the lag is so bad that nothing can actually be pressed, so the game is completely unplayable. (On Mac)
2 votes -
Crash while using Fabled passage
I am playing on Android 14 on a Fairphone 5. The game keeps crashing when I play the Standard Mono G Landfall deck while I am searching with Fabled Passage for a land. Restarting my phone did not help and I can reproduce at every time.
6 votes -
Imprisoned in the Moon
Imprisoned in the Moon traps your commander. How is this any different then any other enchantment that traps your commander? This card absolutely ruins the game. 3 mana to permanently trap a commander?? red and black can't do anything about this - blue can't do much after it lands - white has some disenchants and green has a limited amount but this should be like all the other commander traps - send to command zone. -- fix it.
1 vote -
Deck point for game
I would like to see more balanced games. For example, decks of equal strength. This could be achieved by introducing a points system that takes into account the individual cards' abilities and rarity, thereby limiting the strength of the deck. For example, UC creatures would have fewer points than a Mystic creature with many abilities, which would allow the strength of the deck to be determined. In Arena, we have hyperinflation of mystic cards, and every deck can easily have strong cards, which dampens the fun. In Magic Online, you would have to pay several thousand euros for such decks,…
2 votes -
Do better WOTC
Stop whoring yourself out to the HASBRO shareholders and try to start caring about the direction the game is going instead of being sycophants to HASBRO's CEO. Get off your knees and grow a pair. After enjoying the game since 95, the last 5 years has killed my affinity for the game and the flood of standard legal products has absolutely squashed my desire to play anymore. Hopefully more people wake up to your predatory business model and turn from it. I am done. I don't want to hear anything you have to say. Self abort.
2 votes -
Bug in game tutorial
I am new to this game and am on one of the tutorials. The tutorials have been buggy with mostly everything and on one of the tutorials battles I can’t continue because I can’t choose a blocker when it makes me place down a card that places down 3 1/1 serpents for the blockers
10 votes -
Tutorial match 4. When you cast your instant spell you dont recieve token creatures and cant block
Let a block with all feature might help. Can't complete tutorial. Playing on Android newest version too. When you cast instant spell in match 4 around turn 6 or seven you have to cast an instant spell. Your supposed to 3 1/1 spirit token creatures but you cast the spell and you don't get token creatures. Your tapped but prompted to block. The whole reason for casting the instant as prompted is to create blockers. Please fix I really wanted to play mtg but I can't even get through the tutorial without issues.
6 votes -
Game crash during match
Game is crashing during match and can’t open game until match times out
2 votes -
game disconnect resulting in a loss
i have played chromatic cube draft on arena on mobile
The game crashed, i tried to reconnect a couple of times, after logging in i was shown a screen with timer waiting / waiting for opponent and texts "description" multiplied and placed over each other. the game didnt resume, crashed every time. When i relogged after some time passed i got awarded a loss for that game.
Its very upsetting, as I was way ahead that game, now im almost out of this draft1 vote -
matchmaking
Stop matching me against control decks every game. In fact, stop matchmaking altogether — just give me opponents based on meta deck proportions. I'm playing artifacts, and somehow every single opponent has multiple copies of Ultima. This isn’t random — stop doing that.
3 votes -
unable to re-roll rewards
Since the latest update I am unable to re-roll the daily rewards.
Can you please fix it!1 vote -
leyline of hope over damage
during the last turn of the match i attacked with an actived layline of hope I attacked with an 8/7 essence channeler and 2 hinterland sanctifers that are 3/4 my op is at 15 after combat he is at -3 i dont know how but here is my log game ver. 2025.50.4.9422.1169759
2 votes -
Client always freeze and exit the game
since last update client always crash! i've tryed to repair asset file but the problem persist
1 vote -
Grim Captain crashes game
every time my opponent crafted the Grim Captain to flip it my game crashed. playing on mobile.
1 vote -
The Wandering Emperor
Player played The Wandering Emperor and was able to trigger there loyalty ability 2x the turn then played it.
2 votes -
Menu frozen during cinematic
There is an email that plays a cinematic for the new edge of eternities. You can't cancel. You can't skip. And if you try to open the menu, nothing is clickable.
I wanted to unmute my audio but apparently UX is too difficult for Arena devs...
1 vote -
Mono red bug
Mono red killed me turn 2. So stupid they cast 6 spells with 2 mountains. They cash 2 creatures and 4 enchantments all by turn 2.... why is this allowed?
They cast a mono red creature with prowess turn 1, then 2 cmc creaturewith flying, then proceeded to cash 4 other mono red spells for free and hit me for 20 damage. So stupid do the developers even play this game?
2 votes
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