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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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24536 results found

  1. infinite combo in mid-week magic Alchemy deck

    For the Mid-Week Magic event of the week of 10/25/2023, there are a group of Alchemy decks available to use. One of them, the legendaries multi-color deck, allows you to infinite combo with Ratadrabik of Urborg and Boromir, Warden of the Tower, with Elas il-Kor, Sadistic Pilgrim for infinite damage at no mana cost. Either there is a bug where Boromir comes back as a legendary creature token, or you can just make him legendary with the ring tempting you each time? Not sure what is happening, but someone was able to infinite combo me without me being able to…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. BUG: Restless Cottage not producing a Food token when opponent interacts.

    This occurred at a critical point in a draft game, where I believe the 3 life would have prevented a loss the next turn.

    I attacked with the Restless Cottage. The trigger to create a Food token and exile a target card went on the stack.

    My opponent responded with Agatha's Soul Cauldron, removing the exile target.

    Since the wording of the ability is clear that the Food token creation is not dependent on the exile ability resolving, I expected a Food token to be created, but it was not.

    The bug is that the creation of a Food token…

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Adventure Cards Not Working

    Can't select their option, turn timer starts, you lose the card and end your turn as a result.

    2 votes

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  4. At which rate does the wildcard drop rate increase when opening packs?

    Not sure if this belongs here. I contacted MTG Arena support earlier today and they told me to post here. So here goes.

    The webpage at https://magic.wizards.com/en/mtgarena/drop-rates lays out the drop rates for wildcards in packs. It also states

    "Each Pack you open that does not redeem for a Wildcard of a particular rarity will increase the drop rate for Wildcards of that rarity for the next Pack."

    However, I couldn't find any information as to at which rate it increases. For example, the drop rate for a rare wildcard is 1:30. Does it increase as 1:29, 1:28, 1:27, etc.…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  5. Enchantment cards not activated, MTG Arena favors competing or sponsored users

    MTG Arena favors competing or sponsored users, this is cheating, I will not spend more dollars on you.

    1 vote

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  6. Missing mithyc card after win introductive decks

    Ho aperto un profilo nuovo e dopo aver aperto molte bustine ho iniziato a giocare le partite per vincere i mazzi introduttivi

    Ogni volta che vincevo mi regalava tutto il mazzo
    Ma se nella mia collezione avevo già la rara mitica o altre carte di quel mazzo, quelle, non me le aggiungeva

    Quindi tutte le carte che avevo già e che erano presenti nei mazzi non mi sono state aggiunte

    Es. io possedevo già “Myrel, scudo di argivia” ma dopo aver vinto il mazzo “volo di valore” mi sono state aggiunte tutte le carte ma non “myrel,scudo di argivia”
    Rendendo…

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  7. product

    Standard, Alchemy and Historic should all have separate ranks.

    The cards available vary wildly and they all would benefit from having there own separate rank. This would give people more incentive to play each mode and give people more reasons to make new decks and play more ranked.

    1 vote

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    0 comments  ·  Product Suggestion  ·  Admin →
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  8. product

    A large part of this game is playing in or with a community. I think that player names should be interactable so we can click on them and either report or friend request players in matchmaking.

    1 vote

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  9. SuperPass for MTGA

    Hi All!

    How cool would it be if we had a nice pass that makes 2 big quests available every day along with goodies like daily endless and better rewards, maybe extended levels on the monthly pass. Maybe some other goodies I havent thought of.

    This would make a daily tournament possible or a bi daily purchase of a nice card skin or a lotta boosters (this one I love because I'm a collector).

    I'd be thrilled, I hope you people think similarly :P

    1 vote

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  10. Card style button

    So apparently yall removed that super-simple card style button next to the crafting button and we have to search for the cards we want to change the style? Yall are dumb. Bring it back.

    80 votes

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    23 comments  ·  Deck Building / Collection  ·  Admin →
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  11. The default card style should be something other than the normal style.

    The new card style favorites feature is great.
    However, the default style in deck building is now the normal one, unlike before.
    I liked the Parallax style and cards with different art. It is a pain to have to go through the trouble of re-selecting favorites.
    I would like the parallax style or alternate art to be selected (as it has been) if the favorite is not selected.

    An option to set "which style is preferred when no favorite is selected" would also be nice.

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  12. Agatha's soul caldron didn't works with skrelv, defector mite

    When you use the cauldron exiling a skrelv and put a counter on a creature you control you can't use the skrelv ability.

    1 vote

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  13. Cumulative timer usage per match for a player

    I appreciate having the capability of a timer, but there should be a cumulative limit -- preferably under 10 minutes of cumulative timer usage per match for a player.

    Evil players stretch out every play. This last game, the player stretched out every play to the extent of over an hour. This is unacceptable. Finally, I conceded because I can't afford over an hour per match.

    2 votes

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  14. I don't believe that my most recent gold pack functioned correctly.

    I just ordered the last pack I needed to complete my gold pack progress in the shop. When I opened the resulting gold pack though I was only granted 1 WOE card. Based on my set completion for WOE I should have received at least two rare/mythics from that set. The pack also appeared bugged to me because most of the cards in it were marked "first" despite the fact that I have multiple copies of them already. I unfortunately could not record the exact contents of the affected pack since the collection screen will no longer tell me that…

    1 vote

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  15. Virtue of Knowledge casting my opponent's spells and abilities as well

    Virtue of Knowledge is casting my opponent's spells and abilities as well on their turn. Card reads "... you control". I don't think the interaction is working correctly.

    1 vote

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  16. Madness interface is garbage.

    You've slapped an "ARE YOU SURE??!???!!?" message on absolutely everything. Why the ever-loving **** would you make clicking through default to not casting a Madness spell, and then not put an "are you sure?" button when there is open mana to cast a madness spell. Jesus. Does anyone think how any of this plays through?

    1 vote

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    0 comments  ·  Product Suggestion  ·  Admin →
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  17. Obtained cards tagged as new but were already owned

    cards already owned being tagged as new

    229 votes

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    45 comments  ·  User Interface  ·  Admin →
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  18. Prison Sentence does not appear to work on Gandalf the Grey

    Prison Sentence(white enchantment) card does not appear to work on Gandalf the Grey(blue red creature) card. Prison Sentence is supposed to make it impossible for Gandalf the Gray to trigger any abilities. The opponent's Gandalf the Grey card kept clearly triggering abilities and caused me to lose the match. This was a historic ranked match.

    0 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Common Wildcards Wasted while crafting

    This was on adroid. Me and my friends were using a draft simulator to draft M19 and I was short on comman wild cards so when I imported I tried cutting common cards from the side board until I could craft it but then when it let me craft the deck all the cards in the main board got crafted but then none of the side board cards did but it used all of my common Wildcards. Now I have no commons.

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  20. Infinite combos just don’t hit like they do irl

    While I know that loosing to an infinite combo can suck because it feels like you loose out of nowhere, there are many infinites that genuinely take work to make happen. While this may be a hot take, I believe that staff of domination can be used fairly.

    I play a selvala deck with it in it and it takes at least 3 cards to make it infinite. The problem is that in paper magic, you can just proclaim you’re going to preform this loop (of tapping something for mana, untapping with the staff, then untapping the staff and netting…

    2 votes

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MTG Arena Bugs & Product Suggestions

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
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