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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9563 results found

  1. Creatures returned to hand disappear completely

    1. Give us the steps to reproduce the bug

    Have the newest update as of 22.07.25
    An enemy returns a creature you control to your hand ("a bounce effect happens")

    1. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

    PC

    1. Enter the actual results you’re experiencing

    If an effect would return a creature to one's hand, it will visually stay on the battlefield but no card is being added to the hand. The remaining creature on the battlefield can not be interacted with. The "bounced" cards are permanently lost.

    1. Enter the expected results of the feature

    A bounce effect…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Mobile Installation Error

    When I try to download the app, the initial download is successful but it tells me that I need 3,503MB of disk space. I have over 20 gigabytes so I don't understand why this is an issue. It doesn't work no matter how many times I reinstall.

    I have an iPhone 16 pro.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Roaming Throne - Warden of the Inner Sky

    Warden of the Inner Skys abilities are not triggered an additional time when Roaming throne is also on the board. Anyone know why?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Mastery Orb Emporium multi-selection

    Currently the mastery emporium screen only allows you to buy one item at a time, It would be a nice add to have a multi selection that would allow for an allocation of orbs and unlock of all chosen items.

    I don't purchase the mastery pass until I have completed it, so the orb trade in is arduous. It would be nice to have a more flexible feature set similar to the open 10 packs at once option.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Crash with New Update

    Just downloaded new update. The game crashed at the beginning of the match. I was able to rejoin then it crashed again. I rejoined, it crashed, and then I couldn't rejoin the match without it crashing. Happened as soon as I attacked with Ragavan, same card crashed the game twice, the second time was spontaneous though. Dang, I was gonna win too lol. But yeah, please fix, want to get back to playing.

    Also, I troubleshooted, force stopped and cleared cache, android can do that quickly. Was still crashing, and the error is new, started after I downloaded today's new…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Set completionist II Final Fantasy

    Can you please tell me why you are unable to help me with this?

    It clearly shows I have the entire set 4x of every single card in FF it's glowing golden and fully completed.

    The date was 7-19-2025

    My name is Brett Moad and I am the owner of this account.

    The achievement is (set completionist II)

    I have in fact completed all stipulations and the only feedback I get for support regarding the issue is. “ we cannot help you”

    Please tell me why? What am I missing in the set? It shows 100% 4x of every single…

    2 votes

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  7. Sporogenic Infection

    Somehow my opponent casts Sporogenic Infection, why did I not get to choose which creature I sacrifice when it says I can? Oh because I was facing a cheater and you guys let people cheat because you just want others to pay money.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Cheaters

    Why do you let people cheat? They have hand/draw manipulators and you allow it because you’re greedy and predatory capitalist pigs. It’s very obvious when someone cheating and you do nothing to stop it because you want people to think they need to spend money on the game.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Cheaters

    Game is full of cheaters using tools to manipulate draws/hands/decks. There’s absolutely no reason a 200 card deck gives the person everything they need. There’s absolutely no way every piece of removal someone needs gets into their hand. It’s very obvious when they cheat too, they look at hand, look at nothing, look back at hand, then nothing, and suddenly have a spell to cast. You don’t want us seeing game logs because then you know we could determine more easily who’s cheating and who isn’t. You don’t have a real way to handle cheaters, so you just brush it…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Fix the game

    Stop rigging matchmaking, stop rigging the shuffler, stop allowing people using tools to manipulate their hand and draws.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Daily challenges

    Of course there’s no option for me to report this issue for me alone because you won’t respond to account issues. I swapped my daily challenge to get the same exact daily challenge. Fix your **** game and stop being greedy.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Matchmaking

    Unrig the matchmaking you greedy capitalists scumbags. No one needs to spend money on your game, you have enough already. You purposely rig the game against people that don’t pay to play. It’s disgusting.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Matchmaking/Shuffler

    Unrig the matchmaking and the shuffler. How is it I can make it to diamond tier 2 with relatively no issues, yet once I get there it’s win/loss/win/loss/win/loss, and often fueled by a terrible starting hand, and terrible mulligans. If I have 2 lands in hand, and all of my few high drops, why when I mulligan am I getting 1 land and high drops? Why are you trying to make people think they need to spend money on the game to do well? Maybe if you made matchmaking and the shuffler fair, we would want to. Yet we have…

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. BUGGED: Dragon Orbs Do Not Apply Additional Effects

    Reproduce the bug on Windows PCs:
    1. On Magic: the Gathering Arena run both Jade and Carnelian Orb of Dragonkind in a Grumgully, the Generous Brawl deck.
    2. Cast a Dragon (I've tried Kura, the Boundless Sky, Old Gnawbone) with one orb out (I used auto-tapper).
    3. The artifact is tapped, the Dragon resolves, but the Dragon-related effect from either orb are not applied.

    The Dragons that I've cast do not gain the effect of being cast with either orb.

    Dragons cast with the orb should renter the battlefield with Hexproof and a +1/+1 counter (Jade Orb), or Haste (Carnelian…

    1 vote

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  16. Infinite combos should not time out their opponents.

    I have nothing against infinite combos, but they should not time out their opponents while the combo is cycling, especially when the combo is based on an effect that can only be played as a sorcery.

    Case in point, I had two hourglass tokens when my opponent started an infinite combo using Chitinous Crawler and Marketback Walker (being cast repeatedly with X equal 0) and I had to keep clicking to let stuff resolve (wasting my hourglass tokens) while they cycled through the combo to find their kill card.

    They eventually found the card they were after and I resigned,…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. 1 vote

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    0 comments  ·  Events  ·  Admin →
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  18. Network error

    When i try to start a match Keeps getting unable to connect, network error try again button but then the match continues and I can play the match.

    This happens on mobile and pc (WiFi and Internet)

    This is really annoying, please fix

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Suggestion: Completeing collections reward. Nothing of value though.

    When you complete a full set of a collection. Have it unlocked the starter decks for that collection in your starter decks tab.

    Nice little reward that doesn’t impact balance or give free cards or any of that and even opens up possible starter deck modes in the future

    1 vote

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  20. Standard achievements not adding any new games at all

    Not adding any games even after dozens of turn or winning ever. Tried dozens of games

    2 votes

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