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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9563 results found

  1. extra token

    Cast Into the Flood Maw with gift targeting opponent's Elspeth.

    Instead of one token it made two.

    That caused me to lose the game a few turns later.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Not getting mastery pass reward - twice!-FF

    I should get a reward of a card after level 50. I just completed a level and got no reward. This happened to me once before. I just let it go. Now it happened again. So I wanted to report it. Completing a level is hard and a promised reward should be given.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  3. incorrect pack for draft

    just did the final fantasy omniscience draft and it gave me a foundations pack as a reward instead of a final fantasy pack

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  4. Insidious Roots Bug under Tishana's Tidebinder

    I faced a bug, where i got Insidious Roots trigger I shouldn't got.

    My Opponent countered my first Insidous Roots trigger with his Thishanas Tidebinder and it worked properly the first few turns, meaning i didn't got any roots trigger (allthough I can not remember if a creature left my GY during this time). During this time the Tidebinder was always untapped. A few turns later he decided to attack with his Tidebinder (wich i did not block), so it was tapped in my turn. In my following turn i played a second copy of Insidious Roots. Then I exiled…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. [[Case of the Lost Witness]] + [[Ephemerate]] Incorrect rules interactions

    Hello Rules-engine team,

    I belive I encountered a gameplay bug (incorrect rules interaction) while playing arena cube when I attempted to [[Ephemerate]] a [[Fblthp, the Lost]] conjured by [[Case of the Lost Witness]]. Some more observations (log file too big to attach):

    • the spell was put on the stack, but seems to have not fully resolved since the Rebound reminder box didn't get created.
    • the conjured Fblthp did not get put in my hand
    • the ephemerate did go to my graveyard

    This was on PC client.

    Hope this helps spot an issue, and is not me wasting someones time because…

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. achievemnt not honoured

    I fulfilled today the achievement 'win a game where you cast spells only on opponents turn' I did this three times for the last hour, but the achievement was not honoured please check and grant me the achievement

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Eaten Alive Bug on Mobile

    Eaten Alive is bugged on Mobile.

    The sacrifice portion of the card words, but when I select the opponents creature is does not destroy. It works sometimes but it has happen 3 times to me. I don't know if it bugged on the PC version but it's definitely not working 100% of the time.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Omniscience draft broken

    Refund everyone for omniscience entries. Its ridiculous that people are paying to participate in an event but aren't allowed to participate in 2/3 of the games because they never even see their first turn.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. lumra

    Good afternoon,

    in my recent game a bug occured when I played Azusa Commander in Historic Brawl. On 6 mana I casted Lumra, Bellow of the Woods. My opponent let that card resolve, couíntering its "enters" ability with Tishana's Tidebinder. The ability got countered, but Lumra should have stayed on the battlefield because of her state based ability which was supposed to have her enter as 6/6.

    Thus the card is not working correctly and I am reporting it as a bug with a screenshot attached.

    My tag is Eratrion#98136

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. 2 votes

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  11. Full Control Turning Itself Off Mid-Interaction

    On my draw step with Choco/Mog Saga on the stack, and a Lunar Whale in play that could be crewed, I hit Full Control and flashed in Ambrosia Whiteheart, then with Choco/Mog Saga still on the stack, the intention was to crew Lunar Whale with Ambrosia Whiteheart to get the +1/+0 from Choco/Mog Saga and attack for lethal with Lunar Whale. However, upon resolution of Ambrosia Whiteheart, Full Control turned itself off, not allowing continued interaction. Additionally, I had clicked to stop on my Draw step (during my opponent's turn, no less) so both failsafes for this interaction were pushed…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Futurist Operative Wrong Casting Cost

    I've emailed a few times the neon dynasty card future operative keeps changing its cost and power and toughness

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  13. Press Play button multiple times

    1) Press the Play button (the last press before queueing into a game) multiple times.
    2) Get 1 or more error messages
    BONUS) one time a got an error and then a black screen (not sure if the black screen is related)

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. Absolute Virtue

    I get damage and get killed by damage with Absolute Virtue in game a few minutes ago. The enemy card make me choose to lose 3 lifes or discard a card, and I chooses to lose three lifes because I have the immunity very well described in the card. But I get all the damage and lost the game. You can check my logs on my profile.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Earth cristal card bought with orb absent from my deck

    Hi,
    Yesterday I bought the Earth Cristal card with an orb, and didn't find it in my deck. I reboot the app but no change. Could I have this card please ?
    Thank you so much

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  16. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Can't log in on https://mtgarena-support.wizards.com/ with FIrefox

    Can't log in on https://mtgarena-support.wizards.com/ with FIrefox.

    Should be easy to reproduce:
    1. Go to https://mtgarena-support.wizards.com/
    2. Click "Sign in"
    3. Nothing happens except for a few errors in the browser console.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. Purchased planes swamp and mountain lands in store this morning. They are not correctly showing up. Now not available in store.

    Purchased new planes, swamps, and mountain land cards from the store this morning. They are not correctly showing up in my inventory. They show up as lands that I already have now they are not available because I purchased them in the store. The coins were deducted from my account. I am using Apple iOS system.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  19. Problem with Solving Case of the Gateway Express

    It says : To solve - Three or more creatures has attacked this turn. ( if unsolved, solvve at the beginning of your end step.)

    Here is the problem: I have Waystone's Guidance on the board. Summon Reinforced Ronin( gets mobilize 2). Attack with Reinforced Ronin, therefor summoning 2 creature tapped and attacking.

    This is 3 creatures attacking this turn.
    Case of the gateway doesn't solve.

    This is clearly a bug. The wording is 3 or more attacked this turn and not 3 declared an attack this turn.

    Thank you for fixing this.

    2 votes

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  20. Tellah Great Sage does not deal damage twice when triggering twice

    Steps to reproduce:
    1. Have Tellah, Great Sage and an effect that doubles his trigger like Harmonic Prodigy on the battlefield.
    2. Spend 8 or more mana to cast a noncreature spell.
    3. Tellah will trigger twice, the first one will do all 3 effects but when the second ability resolves you only draw 2 cards and make your hero token.

    The ruling on gather for him state: "If Tellah is no longer on the battlefield when its ability resolves and eight or more mana was spent to cast the spell that caused its ability to trigger, the ability will…

    1 vote

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