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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9567 results found

  1. Sparky's Challenge

    Sparky's Challenge disappeared, I saw that I'm not the only one who reported it, I hope there's some way to fix it. I couldn't complete it

    4 votes

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  2. Sleeve

    Some time back I purchased the "golgari card sleeve". It was working fine until one of the recent game updates. Now after selecting it for any of my decks it's not applied and it's replaced by the default one instead.

    2 votes

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  3. Swarmreaver

    The Swarmeraver was exiled under Werefox Bodyguard. When Werefox Bodyguard was destroyed, Swarmreavers Enter effect did not trigger as it should.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Set Completionist II

    The achievement for 4x copies is not giving credit for completing the Final Fantasy set. I have Set completionist I, which I got for the Final Fantasy set but the second will not credit. I have spent multiple rares trying to complete. I pulled up Untapped to see cards and the only thing that I notice is not getting credit for having all 4 of Cid, Timeless Artificer. I have every artwork but Untapped shows only having one of each. I am unable to craft the remaining ones Untapped shows as missing since Arena shows I have all 4 of…

    8 votes

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  5. Game crashed and I cannot reopen it.

    The game crashed during my draft game. I am now getting the following error message "an error occured. Please restart or exit the application". The options check status, reconnect or exit. Reconnecting produces the same error message as does exiting and restarting the game. I cannot add the log as I cant open the game to capture it.

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Warden of the Grove text display is wrong when it hasn't been affected yet

    Warden of the Grove causes non-token creatures to endure X when they enter, where X is the number of counters on Warden. However, when Warden's trigger goes off (when the player chooses which endure option the creature entering will take), the text is incorrect if warden has not been affected by another source up to that point.

    Specifically, the text for the Endure option where the creature gets X +1/+1 counters has {CardName} instead of the actual name of the creature getting the counters. (This is shown in one of the screenshots)

    However, if Warden has had counters (at least,…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Mid-week magic gives me gems instead of a card reward at least once a week

    At least once a week, midweek magic gives me 20 gems as a reward rather than a card. There are plenty of uncommon cards I don't have, but it just gives me gems if I have the card it chooses first. 20 gems is so disappointing, you can't buy anything with 20 gems ...

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  8. Mid-week magic gives me gems instead of a card reward at least once a week

    Every week, when I claim the rewards for mid-week magic, I get gems. There's plenty of cards it could give me that I don't have, but instead of finding one of those cards. It just gives me gems for a card I do have. 20 gems as a reward is always so disappointing when any uncommon would be more interesting.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  9. Locked out of Ranked and some play modes

    I was playing a Ranked match, I unlocked Quick Draft at the end of the match. Now I can only access 3 modes: Jump In, Jump In Final Fantasy, Quick Draft Final Fantasy. My dailies and weeklies work fine. The Quick Draft quest is bugged (already upvoted that idea). So either I have an issue with my account and I'm locked out of Ranked and some other modes that I had already unlocked or I need to complete the Quick Draft quest (which is bugged) to gain access to my other modes again (including RANKED). Contacting support sent me here,…

    1 vote

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  10. reno and rude, can't play the exiled card after all the necessary steps

    Reno and Rude, can't play the exiled card after all the necessary steps. I had connected, sacrificed a queen Brahne, then sacrificed 3 treasures and 2 mana from lands to play the summon shiva. Didn't work though. This was on arena client (windows).

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Aven Mindsensor not working properly against Surgical Extraction

    Aven Mindsensor not interacting correctly with Surgical Extraction. Opponent is supposed to only look at the top 4 cards of my library to find copies of the targeted card; however, they looked at my whole deck and found all copies.

    1 vote

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  12. Item shopkeep

    I play on android. The card item shopkeep don’t give menace when i attaché when it is on the board or do it without i could choose the target.

    1 vote

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  13. Rigged Matchmaking Concerns

    Dear MTG Arena Team,

    I’d like to report serious concerns about gameplay integrity that many players experience consistently. These issues go beyond natural variance and suggest deliberate design choices that lead to frustration rather than fair play.

    1. Unplayable Opening Hands: Even with properly built decks (e.g. 24 lands), hands with 0–1 or 6–7 lands are far too common. The hand smoother appears ineffective or manipulated.

    2. Frequent Mana Flood/**: Long streaks of flooding or mana ** happen too often to be random. In a physical game, such streaks are rare, yet here they feel algorithmically enforced.

    3. Counter-Matchmaking: Many players…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Case of the Locked Hothouse bug in midweek event

    The case of the locked hothouse was solved during the event, but the turn after it was solved, the top card of the library wasn’t able to be played. The top card was a 2 cost creature with flash, I had a stop during my upkeep to cast it before drawing, and clicking the revealed card on top just led to a magnified view of the library, as it would without any effects active. After drawing the creature, the next card was a land, which also couldn’t be played. The turn after, there was an enchantment saga which couldn’t be…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Niv-Mizzet Reborn and interaction with multi pair cards

    Niv-Mizzet Reborn fails to allow pairs when tricolor cards are present. This is new.
    Tri color cards seem to prevent the card from activating. Any card with multiple pairs results in the card failing to activate.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Daily quest counter not updating

    The daily quest is attack with 30 creatures with a 0/30 counter. I have attacked in a few games which would complete the quest but it is still sitting at 0

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Errores en partidas

    La verdad es que más allá de que el algoritmo que se usa, tiene un comportamiento la mar de extraño, quiero reportar que en varias partidas que he jugado , significativamente no se lanzan las habilidades de mis criaturas, las del oponente siempre funcionan a la perfección, en mil partidas nunca he visto un fallo en el oponente

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  18. Errores en partidas

    La verdad es que más allá de que el algoritmo que se usa, tiene un comportamiento la mar de extraño, quiero reportar que en varias partidas que he jugado , significativamente no se lanzan las habilidades de mis criaturas, las del oponente siempre funcionan a la perfección, en mil partidas nunca he visto un fallo en el oponente

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  19. Final Fantasy Set Completionist II achievement bug

    Hi there. I have completed collecting all 4 copies of each card in Final Fantasy packs but have not been awarded the Set Completionist II achievement. Please help.

    34 votes

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  20. Game disconnected and skipped 2 turns in 30 seconds

    Turn 3 opponents time extension ran out, game disconnected, got back in the in about 30-45 seconds to see 2 rounds had passed and I was about to be autoconceded for inactivity.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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