MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3229 results found
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Game freeze during quick draft events
Quick draft Eclipsed game. Game froze on opponents action they timed out, game still frozen. Request refund
1 vote -
Full Screen Resolution broke for years...
Please fix this. I hit alt enter once about a year ago now and I dread that mistake daily. I have uninstall and reinstalled multiple times. I researched on other fixes and went digging in files to change and delete things, but nothing works!
I will pay money for this fix.
2 votes -
Game not rewarding packs and tokens it promises
The game says you get 3 packs + gems for winning 1 game, then 3 packs plus gems for game 2-7 but no matter how much you win it only rewards you the last milestone. Please can i get a refund or be awarded the missing packs/Gems?
1 vote -
Unholy Annex/Ritual Chamber bug.
I just finished playing this game where my opponent cast the black room card Unholy Annex/Ritual Chamber. They cast the Ritual chamber side first and I killed the token during the same turn with 2 copies of scorching dragonfire. They later unlocked the Unholy Annex side and had no creatures in play for several turns after that. During each of those turns they drew a card and gained 2 life instead of losing 2 life.
1 vote -
Food Chain doesn't hold priority
Food chain doesnt hold priority with a creature on the field.
2 votes -
Fehler
Als ich gegen den Spieler neo spielte, ist der gesammte Bildschirm eingefroren und nur mit X raus kam!
1 vote -
Bloomburrow battleground Bug
The day side of Bloomburrow battleground is low quality after TMNT update. I have tried Verify game files in Steam, Repair Game Files, re-install game and high quality graphic setting.
- Give us the steps to reproduce the bug - just run game with the battleground in any format
- Note which platform you’re using - Mac
- Enter the actual results you’re experiencing - the day side always in low quality like 360p as screenshot attached
- Enter the expected results of the feature - the day side high quality as it was before TMNT update and like it's night side
- Add any…
1 vote -
Land not ''seen'' after disconnect
- played an island and the game DID NOT RECOGNIZE IT as a land (see screenshot one, all blue spells unable to be played - not highlighted - in spite of Island in play)
- after conceding, the land visually bounced back to my hand (see screenshot two, island back in my hand and not on board anymore!)
2 votes -
Pick 2 Draft TMNT only let me play 2 of 3 games
After completing my second game in the Pick 2 Draft for TMNT, it didn't let me play the 3rd game. Only option was to pay and start a new draft! I did get a reward, but it could have been a better reward if I won my 3rd game.
2 votes -
Turtles free packs 3 only gave 1
recieved the free packs from mail. opened one and other 2 lost.
1 vote -
Bayo, Irritable Instructor Add Mountain Issue
Recently, on iOS, when I add Mountains per Bayo, Irritable Instructor’s ability, the game will not let me spend those earned lands. The attached picture shows that I had 5 mountain from his ability that I was unable to spend. Please fix, as I was unable to spend the lands earned which prevented me from winning my ranked match.
1 vote -
Hello MTG Arena Support Team, Thank you very much for refunding the draft entry. I really appreciate the help and the quick support from yo
Hello MTG Arena Support Team,
Thank you very much for refunding the draft entry. I really appreciate the help and the quick support from your team.
I also wanted to ask if you have received similar reports from other Italian players who use a Telecom Italia Mobile (TIM) connection. In my case, the game currently works only when I play using a mobile hotspot, while the normal home connection seems to cause issues.
I’m curious to know if this is something affecting other TIM users in Italy as well, or if it might be specific to my setup.
Thanks again…
2 votes -
When playing in a challenge, the deck image is displayed
auto transration
The UI specifications for direct matches have changed, but when you play in a challenge, your deck image will be displayed.
This is fine if it's just casual play, but it's problematic to have it displayed in competitive events as well.
This is because it shows your key cards and the cards you've put in, giving your opponent some room to guess your deck.
In real card games, the only information your opponent knows is the sleeves and the number of cards in your deck (excluding generals and companions).
Furthermore, the deck image used on the Arena screen…10 votes -
Patchwork Banner / Slivers from Thrumming Hivepool
Bug: iPad, Standard Ranked Match on MtG Arena
I have Thrumming Hivepool in play, producing Sliver Token Creatures. When I then play Patchwork Banner the menu offers no Slivers as creature type to select with Patchwork Banner. (It does offer the OTHER creature types included in my deck, but not Slivers. Shouldn't it offer ALL creature types?
1 vote -
hacking opponent
It seems from reading many different discussions that players and my self are experiencing land issues. What i mean by this is i can not get land to draw from my library, or if i do get lands i get flooded with them. Either way the matches get ruined by terrible shuffle system. But i suspect its actually hackers rigging the matches. its only us that suffer with not lands but out opponents all get mana EVERY turn. Seems very suspicious to me. I played about 60 matches and yesterday and even though i was able to complete my daily…
2 votes -
Triggered abilities...fail
After playing Raise The Past I had many triggered abilities. This large stack resulted in the game forcing a draw after demanding i choose a different action. I could not choose a different action. As well, the current stack was not infinite, so there was no need to force an abort.
1 vote -
Sludge Monster Ability Doesn’t Work On Vorinclex, Monstrous Raider
Sludge Monster ability had no effect on Vorinclex, Monstrous Raider
1 vote -
Maps/Soulstone Sanctuary
I had 5 untapped mountains and a Soustone Sanctuary untapped. I also had 2 map tokens. I activated the soulstone sanctuary. Then i used a map token leaving the soulstone sanctuary still untapped. The auto tap passed my turn i could could not tap my soulstone sanctuary to use the map token. I would have lost anyway but i think i found a bug lol.
1 vote -
Invalid email
I am attempting to create a new account on MTG Arena. When I put in my email address ending in @gmail.com, it says it is an invalid email. I tried with my second email and that also said invalid. These are my email addresses I use everywhere. Why is this happening?
1 vote -
Remove all blue counter spells
First off. Blue counter spells suck. I know, why don't you toolbags create a card game that includes a mechanic for not allowing anyone to play any cards. What absolute dongwater. If you play blue counter decks you should be punched right in the throat for being a complete and utter douche. Take it out of the game. Card games are supposed to be fun, but instead, when you play a deck with infinite counters, it's an automatic resign for me every time cause it's absolute **** and the least fun you could ever have while not playing a card…
2 votes
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