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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10237 results found

  1. Alchemy only modes for ranked and normal play

    Can you PLEASE make separate game modes for people who like to play with alchemy cards and for people who don't like to play them? If I wanted to play Hearthstone I'd play that instead. Please, just keep Alchemy in their separate formats. They are not fun, they are too overpowered even with the current power creep that happens in Magic and they do not belong in Magic. I've played YEARS on paper, I don't have a group to play with anymore and those Alchemy cards are ruining the game for me and lots of other players.

    Please, just keep…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Broken UI After Explorer Metagame

    Steam/PC
    After playing my first game of the Explorer Metagame Challenge event (and lost) my UI broke so that most assets were whited over and some stretched out weird, this carries over across different menus. I tried to repair the files but that didn't do anything. I can still use it but it looks awful.

    3 votes

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  3. Won my draft game but it also shows 3 losses

    I was playing in Premier Draft Takir: Dragonstorm. I won my latest game. When I got back to the draft screen, it showed my recent win but it also showed 3 losses. I restarted the client and still see 3 losses.

    I won the game by playing Jeskai Revelation and doing 4 damage to my opponent who was at 2 life at that time.

    Can I get a refund?

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  4. Galvanize not doing 5 damage after land cycle

    Playing on Android when I used galvanized I did a land cycle for a second draw and it did not distribute five damage as described on the card.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Mythic Pack

    I just bought a Mythic Tarkir Pack and received a rare wild card instead of a Mythic. Id like the Mythic or my coins returned

    6 votes

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    0 comments  ·  Store  ·  Admin →
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  6. インスタントタイミングでインスタントカードが使えない。ブロック指定前に除去を打てないことで負けた試合がいくつもある。

    インスタントタイミングでインスタントカードが使えない。ブロック指定前に除去が打てなかったせいで負けた試合がいくつもある。早急に修正してください。

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Karakyk Guardian Not Losing Hexproof

    Lost in premier draft on my path to get 7 wins because Karakyk Guardian didn't lose hexproof!!!! Refund please.

    15 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Bloomvine Regent

    The card Bloomvine Regent with its adventure spell "Claim Territory" completely disappeared from my game after casting
    its adventure effect Claim Territory. Not ready to be cast from exile, not in my graveyard, nowhere.

    If it's not an adventure, why isn't it in my graveyard? If it's an adventure, why isn't it ready to be cast from exile (or even in exile)?

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Bug Metagame Challange Explorer 12 April

    I'm here to report bugs on the metagame challenge Explorer, I was stripped of 400 gems and 2000 gold because of this bug, while the client was looking for the user I was supposed to play with, it kicked me out of the game and while I was trying to re-enter, it kicked me out again, when the event ended with my defeat (caused by the loss of time because I couldn't access) I was stripped of gems and gold without being able to do anything! Fix this Bug! Now I demand the full return of the resources you "stole"…

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  10. Use entire catalog of cards in bot matches

    I appreciate being able to build a decklist using cards that aren't in my personal collection from the archive, and being able to save and build the deck card by card is a nice thing to have, but being unable to playtest the deck until it is done can be a huge waste of time and resources (namely wild cards, which are hard enough to come by as a free to play player) if the deck turns out to not be that great.

    Being able to playtest a deck vs a bot, or even in Direct Challenge scenarios against friends,…

    2 votes

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  11. Aftermath analyst lands coming back untapped

    Aftermath analyst pay 4 sacrifice, return all lands from your graveyard tapped according to the card text, just saw all the lands come back untapped for a combo win.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. rng is bugged

    I keep running up against archetypes that consistently run the same cards most of the games I play against them with no mulligans in best of 3.

    This implies the RNG is broken and needs to be fixed so that the shuffler is actually as close to random as possible instead of you having an algorithm that rigs games against me.

    3 votes

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  13. unable to cast hybrid mana spells with colorless mana

    In my arena premier draft I was unable to cast one of my hybrid mana spells with colorless mana.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Instant spell "new way forward" failed to work (Premier draft)

    I was plying a game in a TDM premeir draft just now and experienced this bug. Log is attached and the relevent game is the most recent one. I was in a position and attempted to cast the spell "new way forward" at instant speed after declaring blocks, but the client simply woulnd't let me cast it. I have reviewed my game log 3 times now to confirm, and I DID have sufficient mana to cast the spell, with 4 untapped lands and an untapped "sunset strikemaster" which collectively included all three requisite colors of mana. I even tried manually…

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. Unable to cast Snakeskin Veil bug

    For some reason during the very start of the game I am attaching a screen shot of I couldnt cast snakeskin veil to save my blocker. I tried everything I could think of. The next turn I was actually able to cast it

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. “Going Wide” Achievement Bug

    1. I played the Red/White deck in the Starter Duel event. Attacked with 23 token creatures and 1 permanent creature. My opponent blocked some if the attacks but lost after damage. I was able to take a screenshot of this (taken @ 10:07am PST, April 10th). This happened multiple times before in a different games, where I attacked with 15+ creatures (most, but not all, of them tokens) and the opponent either conceded before damage or lost after damage. The Red/White and Blue/Green Starter Duel decks were the only ones used for these cases.

    2. Played on a Mac device (iPad Pro…

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Freeze and crash of the general client user interface drafting on MAC

    On April 10th, I was playing draft and the game starts to freeze and run very slow, finally the game kicked me of and make me loose my 3rd match finishing the draft, I certainly have good options to keep winning. My internet connections worked great all the time.

    I'm running a mac running sequoia with 40gb of ram.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Freeze and crash of the general client user interface drafting on MAC

    On April 10th, I was playing draft and the game starts to freeze and run very slow, finally the game kicked me of and make me loose my 3rd match finishing the draft, I certainly have good options to keep winning. My internet connections worked great all the time.

    I'm running a mac running sequoia with 40gb of ram.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Buying and opening 10x mythic pack with

    Buying and opening 10x mythic pack with gold casue pack to sometimes contain rare wild card. Bug date from 2024 and still havent been fixed.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  20. Freeze and crash of the general client user interface drafting on MAC

    On April 10th, I was playing draft and the game starts to freeze and run very slow, finally the game kicked me of and make me loose my 3rd match finishing the draft, I certainly have good options to keep winning. My internet connections worked great all the time.

    I'm running a mac running sequoia with 40gb of ram.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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