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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10220 results found

  1. Fleem

    I played in the omen path draft, but was not sent the fleem rewards.

    2 votes

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  2. Unable to cast Snuff Out when exiled by Wrench

    I exiled Snuff Out after casting Wrench, Speedway Saboteur and then wasn't able to cast it for either it's main or alternative cost

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Game fails to Start up after latest game update.

    Game fails to Start up after latest game update.

    For several days now after the latest game update I have been unable to play the game. Once I turn the game on it just gets stuck in a verification loop that never ends. It starts by verifying the game assets then comes up with “Asset Error Detected Arena will relaunch to verify asset contents." Click “OK” and after a few seconds it will just say the same thing over and over again.

    With that not working I then tried Verifying the integrity of the game files through Steam. It came…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Endless waiting for opponent in friendly match

    Endless waiting for opponent.
    My friend and I are both waiting for each other endlessly.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Blood artist

    My new deck is just made has many death triggers like blood artist and seperoth i played today and my death triggers never went off, they were working perfectly fine last night.

    Please help with this or many cards will become useless.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Example Card is Obscuring Instructional Text

    In the "Ways to Play/Formats/Constructed" section of the MTG Arena app, an example of a card, "Oracle of the Alpha" is appearing in front of the instructional text for the Pioneer and Historical gameplay formats. Included with this bug is a screenshot of the behavior. The screenshot shows a landscape orientation, but the same is true of when the orientation is portrait. I have reinstalled. I have used the "Repair Game Files" function, but this issue persists. I've scribbled some commentary on the screenshot as well. That speaks less to the bug and more to my emotional response to this…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Color Mastery Bug with Starter Decks

    While playing “color mastery” in the event list with the starter decks, I'm currently stuck against the ai opponent. It happens repeatedly when playing the white (Plains) colored starter deck against the green (forest). The 4th AI opponent. It occurs just after turn 6 I believe. I'll pacify the gigantasaurus, attack and pass, the opponent plays a 5/3 hexproof creature and passes, I attack and kill the 5/3 hexproof in combat and pass. The ai opponent goes into second main phase after playing a forest and then nothing happens. I can't concede the game, and the opponent never leaves the…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Unable to open vault despite being over 100%

    My vault progress is currently above 100%. However, when I click it to open the screen goes black and shows the message"Waiting for server"for a few seconds and then goes back to the front page of Arena without the vault having openend and with no wildcards being added to my collection.

    Restarting the game does nothing as the same thing just happens again.

    3 votes

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  9. Store Packs Selection Scrolling backwards

    When on the Store page for Packs, the scrollable list for sets is inversely controlled from all other instances of scrolling when using a mouse (up goes right). When using a trackpad it's correct (down goes right).

    I can replicate this on two different PCs. The PC with the trackpad also behaves the same when a mouse is used (correct with the trackpad, incorrect with the mouse).

    PC

    Mice scroll up to go right on the Store page Packs set list.

    I would expect the behavior to match all other scrolling in the game, down goes right.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. 1 vote

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  11. Burst lightning doing incorrect damage

    I cast burst lightning during a standard ranked match for the cheaper cost of 1Red+1Other to do 2 damage to an opponent. The opponent took 4 damage and lost the match. I believe the Burst Lightning is bugged and calculated wrong.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. long goodbye

    My opponent targeted one of my creates with the spell "Long Goodbye", I responded by protecting my creature with "Snakeskin Veil". Unfortunately, the spell still resolved and destroyed my creature. I believe that to be incorrect behavior. Hexproof, afaik, does not counter, it makes the target 'illegal', which I believe should have just removed the spell from the stack. I am on steam.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Ulamog, The Infinite Gyre - parallax artwork broken.

    I used to own the parallax version of Ulamog, The Infinite Gyre but since recently it is somehow bugged displaying the non-parallax version. The same applies to Emrakul, The Aeons Torn. I know that the bar for alternate card artwork is low, parallax planes walkers producing non-parallax tokens to give an example.

    Nevertheless, lots of players have paid a good amount of either gold or gems for this bundle. The least we players expect is for Wizards of the Coast to hold up to some degree of quality in the game.

    2 votes

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  14. 宝箱

    宝箱が100%になり、ホーム画面右上の指名対戦の左側に表示された宝箱のアイコンをクリックしたところホーム画面に戻されてワイルドカードを受け取る事ができません。バグであると思われるので念のためここに報告致します。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Mystic confluence bug

    Playing the premier cube draft, casted a narset and opponent cast mystic confluence in response for me to pay 3 twice and draw a card, paid 3 twice but spell still got countered, resulting in loss of game.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  16. Winding Way bug

    When I cast Winding Way and it brings up an option screen, it also displays my opponent's cards for no reason.

    1 vote

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  17. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. rona, herald of invasion and (A)vivi Ornitier summoning sickness

    rona, herald of invasion and (A)vivi Ornitier.
    Durante un juego en Historico, jugando contra el jugador Ewey, jugó Rona y activo su habilidad de girar para robar una carta y luego descartarla, siendo que Rona recién había entrado al campo de batalla (mareo de invocación), luego jugó un instanáneo sobre Rona, que le otorgó la habilidad de girarlo para devolver un permanente a la mano, por lo que jugaba mox costo cero, generaba un mana y se lo devolvia a la mano con Rona, asi generaba mucho mana y Vivi ganaba contadores y pegaba 1 cada vez que lanzaba el…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Incorrect banning reimbursement

    I only recoeved 1 rare wildcard from the recent bannings. dispite having a copy of both mana drain and chrome mox, so I shouldve recieved 2 mythic wildcards!! I had one before the banning so I dont understand how this happened. Like I said, rares commons and uncommons are all correct.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. swamp cheaters / hackers / botting

    clearly there are endless cheaters / botters / hackers in this game OR as people have suggested before.
    wizards of the coasts uses bots and that's why the queue is always so short.

    clearly there is cheating / hacking / botting, when EVERY TIME we play a swamp player using Kavaero, Mind-Bitten ********, they 100% of the time get it 4th turn.

    EVERY ******* TIME, IT'S *****. IT'S LIKE 10X TIMES A WEEK. TOTAL *****.

    obviously you ******* cheat / hack. anyone who says, 'oh it's just bad luck' is obviously in on the cheat / hack. because…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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