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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3206 results found

  1. Cant get the free black sleeve on my old account

    This honestly feels really unfair. I already contacted support and they wouldnt help me

    New accounts now get the basic black Arena sleeve just by finishing the tutorial and unlocking all game modes. It’s literally the most simple, default-looking sleeve, yet older players like me can’t get it anymore. I’ve played the game for years, but because my account is old, I’m just locked out of this reward.

    The old code doesn’t work anymore, support says it’s expired, and redoing tutorials doesn’t help. So the only people who can get this basic sleeve are brand-new accounts, while long-time players just…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  2. Demilich does not consider perpetual modifiers on cards in the graveyard.

    When Demilich effect triggers, allowing you to cast a card from the graveyard, it does not allow you to pay the alternative cost applied by a perpetual card effect (i.e. mana of any colour can be spent to cast this); it required me to play white mana (on a modified light's hope, conjured by Tome of the Infinite.

    As far as I can tell I should be able to cast the cost paying any colour of mana as indicated by the modified card.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. It is *literally* impossible to play a Limited Rebalanced deck on the client right now

    As of posting, it is literally impossible to play a Limited Rebalanced deck through any means on the client, specifically via direct/friend challenges. This means that you can build a deck you cannot play.

    This is a critical issue for people developing cubes for Arena that use these cards. It is literally impossible to play a cube that uses certain digital cards in paper, but it is also literally impossible to play a cube that uses digitally rebalanced cards on Arena, the only place they formally exist. Cubes are some of the most popular ways to play Magic, and they…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Hexing Squelcher

    Hexing Squelcher givers "Ward - Pay 2 Life" to all your creatures, but I've had it fail several times to trigger the ward cost and lost a few games over this. Opponent targets one of my creatures and I get a "resolve" with the trigger on the stack and then no life loss occurs when the trigger resolves.

    ???

    1 vote

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  5. [BUG] Devoted Druid & Painter's Servant Legal in Historic Bo1

    Devoted druid and Painter's servant, which were pre-banned in historic, are legal in Historic Bo1 due to a bug/oversight. They are only banned in Historic Bo3.

    1 vote

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  6. LEGGETE PROGRAMMATORI

    salve…vorrei dirvi ma perchè non vengono inserite altre nuove carte tipo i mox che si vedono a questo evento sealer draft, inserite lo juzam djinn altre immagini delle carte tipo tutore demoniaco prima edizione, l'angelo di serra prima edizione il mox di diamante, LE BITERRE PRIMA EDIZIONE,,,per quale motivo state perdendo tutto questo tempo per far diventare questa app di MTG bella e giocabile? inseritele nel negozio ma INSERITE TUTTE QUESTE NOVITà non ste schifezze dei bordi nuovi che manco esiste nel cartaceo,,,,e che diamine la gente smetterà di giocare se non inserite altre carte e le immagini delle carte…

    1 vote

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  7. Targeting bug with Mockingbird

    Mockingbird reads 'you may have this creature enter as a copy of any creature on the battlefield with mana value LESS THAN OR EQUAL TO the amount of mana spent to cast this creature'. I play Mockingbird, paying 2U (total of 3 mana). On my field I have:

    Druneth, Reviver of the Hive (GU = 2MV)
    Avatar of the Resolute (GG = 2MV)
    Pond Prophet ({G/U}{G/U} = 2MV)

    I'm unable to target ANY of them. They do not appear as clickable (highlighted). I'm also unable to target any of the creatures on my opponents' boards (except their 2/2 zombie druid…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. demolition field

    Demo Field destroys my land. However, won't allow me to choose a new basic land when I have 30 plus basic lands in the deck

    1 vote

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  9. Blighted Nightmare and Garvitic Herald Interaction

    Gravitoc herald allows to seek a permanent (non land) with mana value 3 or less. Moreover it allows within the same turn to play that card for a warp cost of 0.

    Using that I can find blighted nightmare (assuming it’s the only permanent with cost 3 or less in my deck or that I luck out and find it). Blighted nightmare comes back to my hand if I trigger its secondary effect (blight a creature, return one from graveyard with mana value equal or lower than highest thoughness on my board).

    That means I should be able to infinitely…

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Daily/Weekly Quests doesn't appear - Bug

    Every day, I try to check my daily mission in the game, but it simply doesn't appear. I can't collect my coins, and it's frustrating. I'll have to stop playing the game.

    I've tried everything: reinstalling, logging out, installing on iOS, but it's always the same. Either the mission doesn't appear, or the mission space appears but the mission is never there; it always says it's counting down to a new one, but I never get the reward.

    I have a friend in the exact same situation, and you haven't given him any answer.

    PS: I've already finished the tutorial…

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. winnowing / Syg

    Winnowing says player sacrifices HIMSELF all creatures doesn't sharing the selected type.
    Problem, it does not affect Syg (protected against OTHER player)

    This bug made me lose my draft. Please give gem compensation !

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Balanced Card Shenanigans

    I woke up to balanced cards GONE from my decks, and I NEED TO PURCHASE THEM AGAIN?!? I'm a big fan of rebalancing cards, I really am. I want to keep the game fair and playable for and against all deck types. But, the fact that when you rebalance a card, you remove them from a collection is one of the greediest things I can think of. If you rebalance a card, and a user has copies of the prebalanced card, you should simply add the rebalanced cards to their collection AUTOMATICALLY. Otherwise, what is preventing your company from looking…

    3 votes

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  13. invalid deck

    I'm getting an "Invalid Deck/This deck contains the following issues: Deck contains cards not in your collection" error. I've used this deck as recently as yesterday and I haven't changed anything. Please help.

    1 vote

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  14. Why are commander ban cards in brawl

    Why are commander banned cards in brawl on arena. Paradox engine, levold and primeval titan was banned because they’re to oppressive. So what makes these banned cards not oppressive in brawl? If anything they’re more because there is less people to deal with the problem. Also, are y’all ever going to come out with a brawl where we don’t have to play against these magic rules breaking arena only cards? Most of the arena only cards break fundamental mtg rules on several notes. A lot of us hate playing against these rule breakers.

    1 vote

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  15. Art Options

    If you open to view a set and a card has different versions you are not able to see the versions because it limits to the set only. Instead you have to search the card name to view all versions.
    This is very annoying when you want to change the art of all card in a set, such as the avatar etc show screen shots or the mythical archive. If you don’t like the art you have to search card by card which is difficult when you don’t know which cards have different art options.
    In general, every card should…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Bug / Wildcards lost

    "Yesterday, I used wildcards to craft 3 copies of Kona, Rescue Beastie for a new deck and played several matches with it. Today, the game is telling me that the deck is incomplete.

    Upon checking my collection, the 3 copies of Kona are missing, even though my wildcard count has decreased accordingly. Could you please check my account logs and restore the missing cards or the spent wildcards? Thank you!"

    2 votes

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  17. Game crashes when opponent plays demanding dragon

    Whenever the opponent plays demanding dragon, my game crashes. Reloading into the game just results in another crash as the first thing it tries to do is resolve the demanding dragon trigger.

    I do not have d dragon, so I have not tested if the same thing happens when I play it

    1 vote

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  18. Lasting Tarfire not triggering on opponent's turn

    I was just drafting and I built my whole deck around Tarfire getting double triggers, but it wouldn't trigger on my opponent's turn when I blighted with the two mana 1/3 goblin that taps on their turn. It lost me all my matches

    3 votes

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  19. Bug 50% of games disconnect and dont reconnect

    I thought after taking a break you would fix the client but 50% of games disconnect. Google pixel 8 pro. Latests updates.
    Please help. I tried a draft and lost games because of this

    1 vote

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  20. Bad french translation "Angel of dire hour"

    In english the text of "Angel of dire hour" is "... exile all attacking creatures." but in french the text is translated to "... exilez tous les artefacts." (exile all artefacts).

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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