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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3209 results found

  1. Painter's Servant with removed abilities

    When Witness Protection is used on Painter's Servant its printed ability remains in effect, Grindstone still mills the entire deck as if the removed ability is still present on the battlefield.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Cheat

    Any idea what happened here? Turn 1 for me, turn 2 for opponent. No cards in exile or grave. This is what I die to...how? If so, umm, no...

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Saga cards not appearing correctly on the battlefield.

    Saga cards on not appearing correctly on the battlefield. I have spent the money/gems to get the nice card styles and they look like doo doo on the battlefield. I'm on Mac, and have troubleshooted this with Chat GPT to no avail. Certain saga cards appear on the battlefield with the text inlay extending down the side of the card beyond the card edge. Instead of showing the card art graphic on the field, the game is trying to show the card as it looks in my hand and compressing it to the aspect ratio of card images that are…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  4. Wizards, the wisp tutorial keep showing up every single time i click at the main

    Wizards, the wisp tutorial keep showing up every single time i click at the main interface of the client, where the quests are, telling me to complete them. Other people reported this and this bug persist after 2 months. Please, fix that, because it is extremely irritating every single time we opne the client and finish a match for this to happen.

    3 votes

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  5. Aerith Gainsborough

    Did not get her counters when I gave another creature double strike from Ajani and life link from sheltered by ghosts.

    The life link procted but the counters did not.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Sparking and no daily quest

    Sparking keeps appearing in “You have a quest to complete” every day, and the daily quests are not showing up—only the 15-win missions are appearing.

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Deck disappear

    My deck has just disappeared. I did play some ranked game with it and after the last game it was gone. I also spend some wild cards to make it and they are also lost. Any idea?

    1 vote

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  8. Sparky Not Going Away

    There are already countless reports about this… Sparky appears every time I open the home screen, “What an adventure, you’ve got a quest” and so on. I’ve completed the tutorials. I’ve completed quests. This is seriously frustrating.

    7 votes

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  9. Ancient Adamantoise below zero and indestructable bug

    Ancient Adamantoise can have toughness below zero and giving it indestructible will continue to allow it to live.

    Normally of a creature's toughness goes to 0 or lower, it dies and this cannot be stopped by indestructible.

    However in this case (see image) it is at -22 and is still able to survive. I'm not sure that is intended.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Unable to play on android or windows

    After opening the game and going through the usual loading screen I was greeted with attached screenshot.
    I tried both android and windows and had the same result.

    I was able to get in after 16 hours but encountered the same problem hours later when trying to get in to clear some dailies.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. syr vondam vs flint jaspe

    bug!? The ability of Syr Vondam is not triggering when Flint Jasper's exiles occur.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. LAUGHING JASPER FLINT

    windows 11

    the game got a bug while playing LAUGHING JASPER FLINT - The card exiled the cards as usual but then didnt let me play them . the opponent won.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. opponent found a way to force me to lose using server connectivity

    I was playing an opponent on ranked when the game "crashed" it locked up and said server disconnected. It force resets the client than i load back up against the same opponent when the client locks up again at the player vs screen. No problem on my opponents before, after or during until I was about to win. This interaction has caused me to receive two loses on ranked against the same player. I have a screen shot of the opponents name. The time was about 13:47 UTC.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Wireless lan

    After the new update I cant get into Arena via Wireless Lan, only by using Data on my phone. So I am kind of forced to play on Android or only via Ethernet connection.

    The same issue occurs both on PC and Android

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Gameplay bug make you lose.

    I win a match and the game loops until the game put me AFK and the game ends as Draw... I did the combo of sephirot legendary soldier + bloodthirsty conqueror + marauding blight-Priest.. When i did the damage to make the loop happen, literally this make the game get into a loop and i lost my game " draw".. I was playing in my mobile android (samsung s25 ultra) i couldn't take pictures.. Pls solve this problem this matter only happen im mobile version 😔

    2 votes

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  16. Wildcard not given when I have four of the cards already

    I purchased a mythic pack from Horizon 3. I got a Reef Worm. I had four Reef Worms already. I was not given a wild card or reimbursement for a duplicate card. Please rectify this problem.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  17. Powered Cube bug?

    I experienced a possible bug during an Arena Powered Cube game a little while ago. Here's what happened:

    Me T1: Land, pass.
    Opp T1: Land, pass.
    Me T2: Land, pass (holding up Mystical Tutor).
    Opp T2: Land, pass. At end step I cast Mystical Tutor, putting Time Walk on top of my library.
    Me T3: Before my draw, Time Walk gets milled... And I draw Steel Seraph.

    I would go on to lose that game. Is there a way I can get reimbursed?

    1 vote

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  18. 0 votes

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    1 comment  ·  Store  ·  Admin →
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  19. Can’t search for cards

    Since latest update I can no longer use the card search box in the deck builder, nothing happens when I tap the search box. I’m on iOS for iPad, just started happening on the update from today.

    1 vote

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  20. Opponents timer isn't running.

    This has happened in multiple games where the opponents timer isn't running. It's been 10 minutes on their turn and the timer isn't counting down. Meanwhile my timer is screaming at me if i take longer than 30 seconds. WTF?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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