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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10234 results found

  1. Screaming Nemisis - Not working.

    Yet another instance of Screaming Nemesis not preventing an opponent from gaining life. Nemesis was played turn 3, dealt damage to opponent. Opponent combos on their turn and leads to gaining 12 life. Opponent continues to gain over 20 more life over the rest of the game. For a card that's text is supposed to prevent this, I'd say this is unacceptable. This card has one job, please fix it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Fast bond with exploration

    Still had a land drop with exploration, fast bond hit me for one

    1 vote

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  3. Unexpected Draw with time still on the clock

    I play a vadrok combo deck, and some turns can take awhile with many spells cast. Sometimes this creates a large stack that needs to resolve after I play or re-play show of confidence. The problem is, the game will sometimes force a draw when I still have time on my rope.
    In this screenshot, all but one dragon was played in one turn. This was just the start of my second rope. I still probably had ~25 seconds to swing and end the turn. The game forced a draw in the middle of resolving the stack instead.

    The only…

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Was in middle of a arena game and it kicked me out

    So I was in a middle of a brawl match using my boros ajain commander deck i start turn one with a wind scared crag and Mox amber, pass move to second turn play a plains cast my commander and he enters I create a 2/1 cat warrior and pass all seems normal for now next trun play a mountain then cast ajani stead fast a tick him down 2 to make a ajain pridemate token and pass play another land cast Regal Caracas to create 2 1/1 cats with lofelink using +1 of ajain steadfast fast then my game…

    1 vote

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  5. Glitched Tolarian Academy duplicate for my OG Dominaria Karn

    I built a pile but when I thought I took an OG 4 mana Karn I think the game bugged out and deposited an additional Tolarian academy into my cube pile? Is this even possible? I was going to accept it till I noticed Karn was missing and the deck has the ability to go T1 Academy - Lotus- Lotus Petal -Tap Academy-D Ritual - 7 mana ugin, make mana THAT 4 mana Karn but now I have a duplicate 2 of Tolarian academy. I don’t want the duplicate even if it’s busted because I have Tezzeret and Expedition map…

    3 votes

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  6. Randomly kicked back to last menu

    Happens often that I will be playing a match and the game will either kick me back to the Main Menu or whatever the last game mode launch menu was.

    The only way to get back into the match is to kill arena with Task Manager and relaunch the game.
    And this will sometimes happen multiple times per match. This has happened in just about every game mode and has been an issue for months. It is very frustrating in general but especially when it happens during a ranked match.

    2 votes

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  7. I bought the promotion with four rare and four mythic wildcards, but when I tried to generate a mythic card, "Kolaghan, Dragon Sovereign," a

    I bought the promotion with four rare and four mythic wildcards, but when I tried to generate a mythic card, "Kolaghan, Dragon Sovereign," an error message appeared asking me to generate it again because the card hadn't been converted. So, I generated it again, deducting two wildcards for a card I only need one of.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  8. Catapult Fodder not working

    Catapult Fodder (Catapult Captain transformed) Unable to activate ability (sacrifice a creature) even though I have mana and a creature to sacrifice

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Villainous wrath spell will not cast

    Villainous wrath spell will not cast - I have 5 mana - (3 black 2 blue using murkwater pathway for black mana) Opponent has many creatures and the sorcery spell will not cast on my turn

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Issue with Stock up card

    When you use the card stock up, it does not show you all five cards on the mobile app. This is not an issue on the desktop.

    1 vote

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  11. Game loss with no game actions

    I was in a Ranked game on the mobile application. My opponent was stalling and slow playing the game (they had used 1 of their time extensions). After the first time extension expired I commented 'Hello'. After the second time extension started I commented 'Nice'. After 10 more seconds I lost the game. I'm not providing game logs. I'm not providing you with any information concerning the issue. As a software engineer your programmers should be more than capable of locating and figuring out how to resolve the issue. FIX YOUR GAME!

    1 vote

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  12. defend the rider countering a twisted fealty with a nowhere to run out.

    opponent had 2 inkeeper's talents, 2 stocking the pantry, and a 7/7 screaming nemesis. I had 2 nowhere to run and cast twisted fealty on the nemesis. he responds with defend the rider. This countered my twisted fealty, but that should not have happened. lost the game because of this bug, unless I don't understand the rules somehow.

    1 vote

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  13. Server Error

    Hello team,
    During a Thunder Junction draft on Magic Arena, which I was playing on my PC for practice, I encountered a server error. It didn’t affect the match outcome, but it did cause a brief delay. I just wanted to report the issue for your awareness.

    Best regards,

    2 votes

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  14. timer

    It is not possible to combo off in Arena powered Cube.

    The timer is always ticking and passing the turn to the opponent.

    Problem: It takes time to use cards like Underworld Breach, Yagmoths Will, Brainfreeze and Cantrips. The turn timer is ticking down way too fast. Player Actions are ignored completely...

    Powered Cube is no fun if this problem is not fixed fast...

    1 vote

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  15. Net Decking

    I don't think it makes the game very fun in the long run when you see the EXACT same decks over and over again. I often face the same rotation of 2 to 3 decks over and over again. I understand this is because a meta will emerge in any competitive game, however it takes away a lot of the fun for people that enjoy building their own concepts and do fairly well in general but get sick of seeing the exact same mono red deck or Vivi deck over again. a nice solution to this, in my opinion would…

    1 vote

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  16. Screaming nemesis

    Please ban Screaming nemesis! At least nerf the card. It happened to me 3 games in a row! They just shock screaming nemesis and shut down my deck. It sucks because the games were balanced until they cheese out the win. I invested heavily into my deck. This does not want me to get more cards it makes me want to uninstall. It is just as bad as Vivi and Omniscience. At least make it to where you're opponent has to deal damage not your own spells. This card is rediculous!

    1 vote

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  17. +1 on scurry Oak without triggers with Thunderbond Vanguard

    Scurry Oak was triggering for +1 counter and making tokens every time they transformed into Thunderbond Vanguard copies in testing with sparky witrh no way of applying +1

    1 vote

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  18. let me play the game

    I payed 20 dollars earlier today to play 4 vintage cube drafts, my gems are gone now. Next time I queue up for vintage cube I guess I'll jam an aggro deck so that I can coin flip whether or not I get to play again - yay. Always punished in the wallet for trying to have fun. This is one of many reasons why people don't play Magic.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  19. Lost a game because I did to much damage

    I did over 800 or something damage to my opponent. The game did not end and my opponent became unkillable with over -1000 damage done to him. He then removed my massive creature and hit me for 22 damage and won even though he should be dead.

    1 vote

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  20. Token Choice

    Hey, I think ya'll are missing a gold mine here... you should implement a mechanism to allow us to pick token art and buy card art for them.

    2 votes

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