MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10252 results found
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Quick Draft - Not Receiving 1000 Gold for 3 Completed Matches
I completed at least 3 Quick Draft matches in their entirety and have not received my 1000 gold reward. I have attached proof of the completion of the matches, as well as the state of the bug. I have not received 1000 gold yet.
6 votes -
Only one Hare Apparent card allowed in Brawl?
I just built a Hare Apparent deck, like I've seen dozens of players play, but it says my deck is invalid because I have more than one copy of that card... what the heck?
6 votes -
Ultra Wide Screen
Hi, I'd like to kindly ask you to also set the resolution for ultra-wide screens. Unfortunately, the game stops at 2560 and not full screen. I have to re-enable it every time I finish a game. I have a 3440 screen and would like to be able to use full screen. I think it would be a great solution for many people. Thank you.
6 votes -
"A deck can have any number of cards named..."
After this update all the cards that you can have any amount of cards in your deck as in ***** Against Humanity and Hare Apparent are coming up as invalid decks now.
6 votes -
test of endurance
Another post to say Test of Endurance and other achievements are not being awarded when the conditions are met.
6 votes -
I can't make a sideboard for best of 3
Whenever I add more than 7 cards to my black deck sideboard it won't let me submit it
6 votes -
Brawl Deck Invalid for having multiple of the same card with “A deck can have any number of cards named” Cid Timeless Artificer
I have 13 Cid’s Time Artificers in a deck and since the new update Arena is saying I have 12 invalid cards and won’t let me use the deck.
6 votes -
Stupid matchmaking and shuffler.
**** your matchmaking system and rigged shuffler.
6 votes -
Collection Discrepancy
There are discrepancies between the collection tallies under Profile and the actual cards shown in the Collection.
6 votes -
set collection
I'm experiencing a bug where the set collection page for Final Fantasy reads 108/109 uncommons collected, but in the actual collection it shows I have all uncommons collected. On Android. It's not relevant for gameplay but I would love to fix it nonetheless.
6 votes -
Slow/choppy gameplay
Very slow/choppy gameplay on my android app. This started after yesterday's update.
6 votes -
Make Community Vintage Cube Possible By Allowing Crafting All Implemented Cards
Vintage Cube is thriving on MTGO, including via community events. Arena has a similar history of community events, so why not allow Vintage Cube to happen here? I think that a large portion of the potential upside could be captured with surprisingly little work.
Specifically:
1) Make implemented-but-not-craftable cards craftable-but-only-legal-in-direct-challenge
This is the only thing I realistically expect might happen as a result of this feature request, because it is a low-cost way to unlock marginal revenue and discover whether a market exists for the rest of this feature. (Note that Arena already warns when cards are not legal in…6 votes -
‘You have lost your connection to the server’
Despite the connection saying ‘all systems are operational’
Every time you log in it disconnects right now on iOS mobile
It actually disconnects as soon as you log in for the past 20 minutes
New player here, is it normal for something to be wrong each time you log in?6 votes -
Update 8 JULY 2025 not connecting with iOS
I receive a “lost connection” on an iPad. Saw message earlier about update needed, but still no update in Apple Store.
6 votes -
Server Connection Failure
After the scheduled maintenance for Magic Arena on July 8th was completed. I became unable to connect to the server despite the status of the game being operational across all platforms.
6 votes -
Hare Apparent brawl format deck builder bug
Deck builder is not registering. Her parent can have multiple copies in the same deck under the brawl format.
6 votes -
App doesn't start
App doesn't start after the 8/7/25 update. After the loading page screen goes black and freezes.
6 votes -
you didnt vet the latest update well
todays update doesnt allow multiple of the same card in a brawl deck when the card explicitly says you can.
6 votes -
latest update broke brawl
your latest update doesnt recognize cards that allow many of the same card. thanks for making several of my decks invalid when they are perfectly valid
6 votes -
Trample Jumbo Cactaur Diamond Weapon Soft Lock
I lost a game due to a timeout because of an interaction with a blitzballed Jumbo Cactaur fighting into a diamond weapon. I had to assign damage and there wasn't any way I could click 10,000 times to assign all the damage. I was not able to click into the damage box and type it in, and it wouldn't let me click 'done' at all.
I lost a draft because of this in a totally won game. It really bummed me out. It seemed like this is a pre-existing bug too. Sucks that I paid money and lost because of…
6 votes
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