MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
10252 results found
-
Disconnection from premier draft - asked to updated 11 gbs when reconnectting.
Disconnected from premier draft during picks - after closing and attempting to reconnect, Instead of just reconnecting, Game is forced to download 11gb update again.
All picks were then auto-selected, wasting 10000 gold
6 votes -
Astelli Reclaimer not interacting correctly from graveyard
I cast "Scrounge for Eternity" to Return Astelli Reclaimer from yard to battlefield. As an additional cost, I sacrifice Auxiliary Boosters. On entering yard Astelli Reclaimer did not bring Boosters back (I had no other valid targets in yard).
Thanks!
6 votes -
Omniscience MAY ability not triggering
Omniscience doesn't seem to let me cast spells by paying with mana, so X spells are often defaulted to X=0.
6 votes -
updates
11+Gb download every time I reboot since Edge/Renewal?!?! This is the sixth time it has downloaded in a week, and this is really not okay... What is missing?
6 votes -
Game crashes when a legendary card is played
While playing on mobile (Pixel 6), the game crashes whenever a legendary card is played. If myself or an opponent plays a card with"legendary" in the text, the game immediately crashes. When reopening the game and attempting to rejoin the match the game will either freez or crash again, usually the latter. This has caused me to lose several games including ranked matches over the past few days. It has also made the game nearly unplayable as many decks contain multiple legendary cards.
6 votes -
Extinguisher battleship did not deal 4 damage
Extinguisher Battleship correctly destroyed a noncreature permanent, but then did not deal 4 damage to all creatures.
6 votes -
unable to login
EOE release day. Got in for a few mintues and now I can't. Options are check status, reconnect, or logout. Logging out then back in did not help nor did restarting.
6 votes -
renewal egg empty
Renewal egg empty on EOE release day. Click and ...zippo
6 votes -
Gems
Gems not available to purchase at storee.
Go to the store page and click on gems. Nothing available
6 votes -
Premier draft
Purchased a premier draft for Edge of Eternities which has now disappeared. I entered the draft and picked cards up until about 3 cards from the end and then it disconnected, and now there's no draft available. Requesting refund, I spent 10,000 coins to enter.
6 votes -
Egg Reward
When I open the game, it recommends opening the end-of-season egg. I open it and get nothing. Please check that it's working properly.
6 votes -
Egg Reward
When I open the game, it recommends opening the end-of-season egg. I open it and get nothing. Please check that it's working properly.
6 votes -
App crashes when playing cards since update 2 days ago.
After the new EOE update 2 days ago, as soon as I go to play a card the app crashes. I play on my android phone. I went through your basic troubleshooting steps already and nothing changes.
6 votes -
Crash while using Fabled passage
I am playing on Android 14 on a Fairphone 5. The game keeps crashing when I play the Standard Mono G Landfall deck while I am searching with Fabled Passage for a land. Restarting my phone did not help and I can reproduce at every time.
6 votes -
Tutorial match 4. When you cast your instant spell you dont recieve token creatures and cant block
Let a block with all feature might help. Can't complete tutorial. Playing on Android newest version too. When you cast instant spell in match 4 around turn 6 or seven you have to cast an instant spell. Your supposed to 3 1/1 spirit token creatures but you cast the spell and you don't get token creatures. Your tapped but prompted to block. The whole reason for casting the instant as prompted is to create blockers. Please fix I really wanted to play mtg but I can't even get through the tutorial without issues.
6 votes -
Rigged shuffler
Since this shtty platform MTGA began Ive been on this stupid site and even kicked off at times for exposing for what i thought was troubling then which is pale in comparison to now.piggyback pilfering of all tge pop culture and franchises chriscocks can skim and scam as he begs the fed for help.ruining this underground game with a torulf jernstorm elderscroll legends card style server that has a hook habit hobby rigging which is practically identical as it is the platform MTGA copied but eld.scr.leg. is much worse.look up torulf and chriscocks and the rest is obvious.if your a…
6 votes -
Some sound effects don't work on macbook
This only applies to some sound effects. Specifically the sound effects when I cast a spell, when something enters the battlefield, and when damage is dealt (to creatures or a player). There may be more but those are the most noticeable. Most of the sound effects play just fine. I'm playing on my Macbook Pro from 2020 with an M1 chip. I'm on Sequoia 15.5. I use Epic Games Launcher to launch the game. I have tried deleting Arena and EGL from my machine, and even deleting any files associated with Arena, Wizards, MTG, or EGL from my computer, including…
6 votes -
Game crashed and I cannot reopen it.
The game crashed during my draft game. I am now getting the following error message "an error occured. Please restart or exit the application". The options check status, reconnect or exit. Reconnecting produces the same error message as does exiting and restarting the game. I cannot add the log as I cant open the game to capture it.
6 votes -
Multiple Copies Error
I am using an Android platform to play MTG Arena. When I attempt to complete a Brawl deck build with 9 Nazgul creature cards, I get an error stating that "there are too many copies of a card in the deck". The Nazgul creature card has a rule that allows me to use 9 copies of it within a deck, so my deck should be completed and valid. It only becomes valid when I reduce the number of Nazgul creature cards to 1.
The " allowed up to X in a deck" creature card rule isn't working properly at the…
6 votes -
Adventure cards
When casting cards for their adventure cost, the Adventure spell resolves, then the card disappears. It says "revealed card" then the card disappears. I can't cast the card from exile, it isn't in my graveyard, it isn't in exile, it vanishes.
6 votes
- Don't see your idea?