MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28356 results found
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Steel Seraph
I has a Steel Seraph in play and at the beginning of combat, I assigned lifelink to itself. it then jumped to opponents upkeep, without allowing me to declare attackers or have a second mainphase
1 vote -
Won a BO3 sealed Brothers war match and was forced into retirement
Won a BO3 sealed Brothers war match and was forced into retirement
1 vote -
Bug home ..
Fin Thiago bug
1 vote -
Absence d'effet
Bonjour,
Le jeton de permanent crée par la Machine lithoforme se crée en une seule fois au lieu de deux lorsque la procession consécratrice est présente sur le terrain.
Bonne journée
1 vote -
Shigeki green druid has cost me 2 games, it does not function properly. Also now constantly making me lose every match I play.
This game is becoming real stupid quick see how long you enjoy losing every single match.
1 vote -
Music stutters when switching focus
As soon as Arena launches, if you click on another application the music stutters. This effect goes away after a certain time though, like 30min.
1 vote -
too big and fail (download time exceed 6 hours for me)
to download the 6.6 Go of the game with my network, i need 6 hours and i have always the message "you are disconnected (for inactivity)" after the end of download.
Then i must restard MTGA and download restart.
But after X times of restart MTGA/download, the game is corrupt and i could not play.
i have not this issue before the last update of november!!! Please could you put a all in one file to download !!! with chrome i could download the 6.6 Go and after doing the install
1 vote -
ERROR, Cuentas, falso multiplataforma… mismo e mail cuentas distintas en cel y pc
Hola, mi error es el siguiente, no puedo ingresar a mi cuenta de Magic que hice en PC en mi celular, dado que el juego es multiplataforma no debería existir este problema… en un principio instale el juego primero en mi celular, cree una cuenta y quise empezar a jugar, luego lo instale en la pc, quise ingresar a la cuenta creada desde el celular y no me lo permitio entonces crei que no era multiplataforma, asi que cree una nueva en pc con el mismo e-mail que cree la de celular, ambas tienen mismo email pero distinta contraseña, funcionan…
1 vote -
Locked Cosmetics - Retro Frame Collected Company & Basic Lands
Please stop locking cosmetics so that they are unavailable. Old basic lands such as APAC and Euro or even basics from sets before a player created their account are unavailable. There is also a Collected Company retro-frame cosmetic that is unavailable.
If you’re trying to make some cosmetics rare then simply price them with a higher gold cost so players have to work harder to get them. But everything should be at least available for purchase so players can work toward the items that they like the best instead of stockpiling gold or using gold to purchase cosmetics that they…
1 vote -
Incorrect release date for Brother's War
Why is the Brother's War showing a release date of Sept 15, 2022 even though it was added to MTG Arena on Nov 15, 2022 ?
Shouldn't the release date match the paper release date or at least the date it was added to arena?
1 vote -
creatura rimasta in pila
Buonasera, durante il saled di brothers war la mia creatura è rimasta in pila e non ho piu' potuto fare nulla durante tutta la partita, purtroppo 2000 gemme andate oerdute
1 vote -
Su-Chi Cave Guard
When my Su-Chi Cave Guard died it added the eight colorless mana to my pool. However, I could not cast any other cards worth 8 mana or less so could not use that mana during my turn. When I played one of the golems it tapped my mana AND lost the colorless 8 mana.
1 vote -
Draft
Draft not being able to finish and getting a random draft deck to finish draft, with no chance to win....
1 vote -
draft bug
Hello,
Excuse me.
I sold 2k gems to do a draft.
I was to 2/3 lose matches .
I won a game then i pass to 3 defeat and i was eliminated.
What the **** is going on ????
I had ony 2 games win....Exempt 200 gems losss...i lose also a chance to get more !!!!!Why ???? why ??? why ??? 2k gems ....12 euros....for taht ????? i hope u ll do something....
PS/ IF u need log files in order to think thats truth ... tell me ...
1 vote -
GreError with triggers from Cultivator Colossus
Game end in Draw because of GreError when I use 'Cultivator Colossus' ability with a lot of lands. Having 'Druid Class' in game make the problem worse. Each single action begin to take more than 15 seconds as the client 'lag' a lot within this state. When a stack of at least 20 triggers happen (which really doesnt sound like abusing the game, we're not on hundreds of triggers), I'm pretty sure the game will GreError each time.
If you need to test the interaction, here is the decklist.
Deck
2 Cultivator Colossus (VOW) 195
1 Steam Vents (GRN) 257…1 vote -
Draft not broadcasting sound / no sound indication
I am having an issue of getting constantly timed out of matches in my drafts and in regular games due to the game not broadcasting the sound to inform me my turn is "up" or I am able to act/pick a card/anything.
Despite the window being minimized and the option to play sounds when minimized it still doesn't. It has cost me a draft today due to it being unable to inform me when I can make an action. I hope they fix this or at least add an option to increase the visibility when the window itself is not…
1 vote -
BRO Premier draft bugs
The client seemed to just stop properly putting cards into play, ending the animation halfway through and leaving an image of the card in the middle of the screen as though it never made it all the way to the table. In addition, my opponent's lands never visibly untapped, though they were clearly still able to take their turn. The entire game seemed to struggle to keep up with what was happening and my framerate plummeted unplayably.
1 vote -
Static Net gained life before creature removed
I play "static net" targeting a "giant cindermaw" with option 'auto order trigger' activated.
the two trigger of "static net" (gain life and remove creature) were ordered in the wrong way.
As a result, I get life before removing the creature; and life was negated by "giant cindermaw".1 vote -
Purchased but didn't receive retro artifact bundles
On 11/15, I purchased all four of the retro artifact bundles (2 with gold and 2 with gems). None have shown up in my card pool. Using PC.
1 vote -
Wildcard Bundles Price
Do you actually know that if only you put 5 wildcards instead of 4 in the New Wildcard Bundle it would be worth buying instead of a expensive product (both of us had already done the calculations). It has no sense how expensive is to form a competitive deck. I literaly have friends that put no money on the game because they believe it's a scam
1 vote
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