MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28835 results found
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Just a small enhancement: it doesn't seem right that only Brothers' War packs would count towards Golden Pack progress
...since older packs cost the same and it's quite legitimate, especially for more recent Arena players, that they'd want to purchase older set packs.
Consider also that newest set is rewarded in the Mastery progress ladder.
1 vote -
Improper Draw by Repetitive Game Action
So, I was playing something of a white Lifegain mirror - I was on a Dungeon-themed build, while my opponent was on Clerics - and we got into a situation where I had been generating more than enough creature tokens every turn to block their relevant threats indefinitely, but they weren’t conceding. Keep in mind, they were drawing 4 cards every turn, and I was drawing 1 by choice. I waited through thirty minutes of triggers, watching my opponent draw out their entire deck - literally - and even though they were at 0 cards left in library, with my…
1 vote -
No reaction
The game doesn't start....the timer for the oppenent is already to zero but nothing happens
I wait for 5 Minutes...close the game....go back to the game and lost it....
Thanks for close the draft....Hopes for a Draft token1 vote -
Quests complete with no progress - Was saving
This has happened many times, today was just the most evident. Log is 2G so can't share. I completed the quest "Kill 15 of your opponents creatures" in a deck THAT CAN'T KILL CREATURES! I think the opponent sacrificed his creatures or it counted all the creatures on the board when the game ended, but I completed the quest. I was saving it (it was a 500 I was going to re-roll later). This also happens with the color quests if you cast a card that has the Color Identity (i.e. the COLORLESS artifact that has a BLUE unearth counts…
1 vote -
Booster míticos sumiram
Bom dia. Comprei 6 booster míticos mas consegui abrir apenas 3, os outros 3 sumiram.
1 vote -
Unable to login
- Steps : I run the app on my IPhone. The loading screen start and then a message is displayed and can’t connect to the game.
- I am currently playing on IPhone.
- I can’t connect to the game or play.
- I want to be able to connect and play.
- I added screenshots Ps: I tried almost any way possible to work around this and nothing seem to work
1 vote -
Bug/creature not available to block
Danithia, banalia's hope was not under summoning sickness or under a spell or ability preventing it from blocking, yet it was not available to block by the app. This cost me the match!
Android1 vote -
Unable to log in
Currently unable to log in to MTG Arena. It gives me the pictured error when I try.
1 vote -
ランクの変動について
プラチナ1の3勝にランクされていたが、1敗したところ、プラチナ4の2勝にランクが変動した。
1 vote -
Login issues after update
Authentication failure after update
1 vote -
Login error
I was drafting then it had the network error. I turned arena off and when i tried to log back on I keep getting authentication error when I try to login
1 vote -
Destroy evil is not in my deck, but the only copy I have, says that it is in my deck, so I can't use it
Destroy evil is not in my deck, but the only copy I have, says that it is in my deck, so I can't use it
1 vote -
Matchmarking completely down, force us to lose gold, exp and cards from the daily quests, that are gonna expire soon
give us our missed rewards back when you solve the issue please
1 vote -
System issues on evening (GMT) of 07/12/2022 caused buggy draft and game loss
System issues on evening (GMT) of 07/12/2022 caused buggy draft and game loss
System issues this evening caused a buggy draft and then bugs in gameplay leading to losses. Please refund me my 1,500 gems for cost of traditional BRO draft.1 vote -
bug
He perdido una partida de draft porque se ha congelado la pantalla en el anterior draft. He perdido en inferioridad de posibilidades, me parece injusto
1 vote -
Unholy indenture bug
I don’t know about other formats, but in historic brawl, when you place this enchantment on an opponents creature it puts it under the control of the person who owns the enchantment, not the person who owns the creature. An opponent had put this on my creature with a sacrifice ability, and when I sacrificed it, it went under my opponents control and I lost the game. Please fix this bug!
1 vote -
connectivity
Hi,
I have good internet but the game suddenly lost connectivity. I was waiting more than a minute to find another player to play a draft match, but it was taking that long that I restarted the game. When I finally got back in, I had an extra game lost on the draft which I even didn't enter. Could it be possible remove that lost from the draft?
Kind regards,
Kvaathe.1 vote -
Latest update has bug while playing causing no further game progress
While playing the hourglass timer won’t show but the emote and pets work. Game mechanics work. But will not go to next card phase. Thus wasting your time especially if it’s ranked and you lose rank because the issue. It’s happened 2 out of 5 games already. Fix it please
1 vote -
mtg arena bug
When playing the werewolf deck, the Kessig Naturalist will get locked up and unable to choose the mana color if it is killed before you choose which mana. This also applies for if it is exiled. This causes the game to stall out and burn up all time outs used. You are unable to do anything after declaring an attack, so trying to cast other spells for a combo attack does not work. Hope this helps fix the issue with the card. I have yet to see with any other cards that generated mana that kill them as a reaction…
1 vote -
Bloodtithe Harvester + Body Launderer
When Bloodtithe harvester’s ability of sacrifice (and make creature –X/-X) used on Body Launderer and Launderer dies, his ability to return non-rogue creature (with equal or lesser power to battlefield) do not trigger.
1 vote
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