MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28835 results found
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slaughter games
Slaughter Games still doesn't work properly. During my last game...I cast it once...and it worked.
Then I casted Twinferno...and then Slaughter Games...and the search menu did not pop up...and the timer ran out to zero...so I was unable to use Slaughter Games after I cast it.
Please fix this issue...it is costing me games.1 vote -
Inaccurate mana value
Incriminate is showing as B in deck building and playing online in historic best of one but when I play my friend it’s shown and will only cast as 1B. Playing on current updated iOS version of Arena. He has no field effects causing this and it’s my only card/deck showing any sort of malfunction.
1 vote -
what the ****？I entered qucik draft new capenna（alchemy） to build my deck and start my warpath. but several hours later the draft was turn
what the *？I entered qucik draft new capenna（alchemy） to build my deck and start my warpath.
but several hours later the draft was turned into normal （not alchemy）and my unfinished draft was lost？？？
both the gems and the progress are gone.
what the *？？？？？
This is your ******** game?
reply to me ASAP!1 vote -
lotus cobra not functing
Every ranked match I play when lotus cobra is targeted by a spell it causes you to time out and you are not allowed to select the mana for it, likewise risen reef is not working it has literally caused me to lose every match I have played since the error that you have allegedly fixed with the networking error.
1 vote -
Latest decklists link
The latest decklists advertisement on the main homepage doesn't link anywhere. I have clicked it a million times and it just does nothing. All the other pages on the scrolling main window at least open a browser, although several of those lead to 404 not found web addresses also.
1 vote -
slaughter games
Slaughter Games didn't work for me. I cast it...then the search/type in card name menu didn't show up...and the timer ran down to zero...and I was unable to type in a card name to exile.
1 vote -
Deck builder
Deckbuilder does not work since your fix on December 7th. I cannot see card quantity, meaning I have no idea how many cards I have of a particular type (of max 4). This affects only the text-list view in deckbuilder.
1 vote -
Planes shift new capenna quick draft event is gone
I signed up and paid for the Planeshift New Capenna quick draft today (Dec 9/22). Finished building my deck and now the event has changed to a regular Nee Capenna quick draft and I’ve lost my fee for the event.
Can I get reimbursed for my entry fee?
1 vote -
Quick draft gone after one game
My quick draft is gone after one game. Lost the event and the gold I used. Is there a way to be reimbursed.
1 vote -
quick draft
Hi. played a quick draft reached 5 wins. It says I can't continue. reloaded the game. lost progress and lost gold. what does it mean?
1 vote -
MTGA window during update process
When updating MTGA, the window should be minimizable. Instead, it takes full screen during the whole 4-6GB download process, which can be lenghty for some of us, forcing the user to hit Win+D to display the desktop to alternate between activities. If Win+D is hit though, the taskbar will be invisible, making using the computer a painful experience.
I appreciate MTGA must run on full screen to disencourage people from multitasking while playing, giving the opponent an unpleasant wait. But this should not apply to the update process; in fact, a small window should be all that shows. Once the…
1 vote -
Bug
The enchantment shrine sanctum of fruitfull harvest when it prox its ability. The animation is blocking the color wheel so. I am unable to choose blue or white mana pleasr fix this
1 vote -
Return to nature
opponent played "return to nature" to destroy my artifact creature "Steel Seraph". I was going to respond with my instant "planar Incision", but it did not prompt me for a response action. It just destroyed the creature like it had the mechanic split second. Log file is attached.
1 vote -
ニュイーカペナの特定のスリープを使用するとゲーム動作が遅くなる
１
自分、あるいは対戦相手がニューカペナの特定のスリーブを使用する
具体的には、
「光素のカップのスリーブ」
「金の細工が入った一家のスリーブ」２
PC Windows１０３
マッチ確定画面から勝敗確定までゲーム動作が全て重くなる４
動作の改善６
それ以外のスリーブを使用する
相手が使用した場合は対処法なし補足情報として、スリーブなしの状態（紙のカードの裏面のガラ）だと動作が最も早くなる
相手がそうだった場合もより動作が早くなる1 vote -
Bug La marcha de la luz espectral. Al indicar los costes de la carta a exiliar muchas veces te pide costes mas altos
No es la primera vez que al indicar los costes con la marcha de la luz espectral pide costes mas altos. Por ejemplo en el campo de batalla del enemigo tenia estas 2 cartas (sacerdote del rito de la sombra) y elas il kor peregrina sadica. Tenia 2 manas y podia exiliar una carta blanca. Con lo cual podria haber exiliado cualquier de las 2 cartas, pero solo me dejaba eiliar el elas il kor y no la otra. Me indicaba que para exiliar la otra tenia que pagar 4 (y blanca y 3 incoloras), y realmente tenia ese mana…
1 vote -
Sleeve missing, other old problems.
hi, as per the file, the bro sleeve, purchased with the mastery, is missing: as a network system administrator, I think the pointer to the file in the database is missing.
Also, almost every time you open a booster pack, you don't see cards below 4 in your summary, so you don't know when you have a boost in your collection.
Thank you for your work and rewards related to client issues.1 vote -
(Bug) Lands enter tapped and client skipped my turns after first landfall
Some lands enter tapped since they skipped looking for if forest or swamp were on the battlefield.
When I made my first landdrop each turn on first main phase it proceded directly to my opponents turn even if I had things to do.
I did not have the "autoskip turn" button pressed.1 vote -
no rare in booster
Hello,
I got a booster from mastery today. But there were no rares in the booster, only two uncommons and one Mystic Rare. I have attached a screenshot.
1 vote -
パックを剥いたらジェムが出てきた
兄弟戦争のパックを剥いたら20ジェムが出てきた。
マウスカーソルを当てると、このパックの神話レアは全て揃いましたといったメッセージが出ていたが、まだ揃っていない。1 vote -
town razer tyrant blood sun
An opponent casted Town Razer-Tyrant and targeted my lotus field with it's ability, but I had Blood Sun (All lands lose all abilities axcept mana abilities) on the BF. However Lotus Field gained TRT's ability and started to damage me. As I know, restriction has higher priority, so I didn't counter TRT, and was surprised. Is it MTGA bug or is it ok? I didn't find rules about it (probably because it is digital only card).
1 vote
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