MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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29254 results found
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How does Cleanup Crew affect flyers?
There doesn't seem to be any reach or flying on it. I have had several encounters and checked very carefully, no spells are on it. Should I expect more of these little surprises, they result in such wonderful losses.
1 vote -
Arena Events not worth it.
I am just looking at the events and it just doesn't seem worth it to do any of the constructed events. The arena cube draft for example cost 4,000 gold and you have to hit at least 5 wins to break even and if you make it to 7 wins you get 6,000. It's a limited event and you don't keep anything, so why would you do this event, for a few random cards? I also noticed my deck was performing worse in the Explorer Metagame Challenge compared to Explorer ranked play. I had no issues getting to platinum, go…
1 vote -
Smouldering egg not receiving ember counters in Arena Cube Draft event
In the Arena Cube Draft, my smouldering egg did not receive its ember counters even though I played three different cards which were two sorcery and one instant totaling seven mana. I lost the match cause it would not transform.
The effect to add the ember counters took place each time I played the sorcery and instant cards. However no ember counters were present on the card itself.1 vote -
New Product suggestion!
Hi Team, I have been playing MTG Arena since launch and have spent numerous $$. I love it. I have a few new card additions that I suggest be added to the Historic format to help "REJUVINATE" the format. Please see below and strongly consider:
- Murktide Regeant
- Hexdrinker
- Damnation
- Jace, the mind sculptor
- Engineered Explosives
- Blood moon
Please consider these as I feel they are FUN & competitive cards that will not "break" the format and only help draw in additional players.
Thanks
Edward1 vote -
Bonecrusher giant
Whilst playing mtg arena, opponent plays "Stomp" from the the bonecrusher giant card. The card reads, "damage can not be prevented this turn, stomp deals 2 damage to any target". Opponent casts this against my cards like "Righteous Valkyrie" which has a power/toughness of 2/4. There is no damage amplifying cards on the field or in the stack so stomp should only be able to do 2 damage to Righteous Valkyrie, however what happens is Righteous Valkyrie is immediately destroyed. This has also happened with a buffed Youthful Valkyrie that was at 11/13, again only 2 damage should be dealt…
1 vote -
Game froze (AGAIN) while opening a Gold Pack
Did the cards in the gold pack even go into my collection? What were they? Did I even get them or are they just gone in the into endless void that is Arena's dumpster fire of coding and bugs. Where is customer service? What do they do???? Why I'd this a never ending issue with Arena???? MTGO doesn't crash like this. Why is Arena such a disaster?
1 vote -
profile
There should be a link to my collection from the Set Collection page after clicking on a particular set that lets me use my wild cards to complete it.
1 vote -
Kicked Inscription of Ruin didn't cause opponent to discard
Kicked Inscription of Ruin didn't cause opponent to discard
1 vote -
How is Oracle of the Alpha
How is Oracle of the Alpha legal in Color Challenge?
1 vote -
Game won't end. User manipulated
My opponent is not playing is out of time outs but the turn doesn't pass and the game doesn't end. He is here as you can see him highlight things but he is waiting for me to quit.
1 vote -
Blast zone with 3 counters destroyed a 7cmc creature.
I had a blast zone with 3 counters, Simian Simulacrum, and a blitz automaton which I had cast a couple of turns earlier for 7 that my opponent had enchanted with Prison Sentence. There were also some other permanents in play that weren't involved.
I activated the Blast zone to destroy the Prison Sentence (knowing my simulacrum would also die) but it actually destroyed the simulacrum, the prison sentence, and the 7cmc Blitz Automaton.
1 vote -
Companion disappeared during 3rd match
in my most recent match, I played a 60 card Yorion deck, and i realized halfway through that my Yorion wasnt in the companion zone. I had made no changes to the deck, save for having cast a Oracle Of The Alpha during the game, but I don't think that should matter?
1 vote -
keep the peace deck
this is a bug. i am still in the beginning color challenge playing white against blue and i can only draw about 5 different cards not including lands. the blue computer opponent also only draws about 5 different cards from its deck.
1 vote -
game stuck on opening in match
cube draft. matched w opponent, entered opening where you get your initial 7 cards. no cards showed up after waiting for several minutes and after exiting and restarting i had a loss on my record. would like the gems i spent to draft refunded, please.
1 vote -
game stucks at Explorer:Metagame-challenge
hello,
1-0 for me.
During the second round, when it was the other player's turn, the sandclock started runing.
at the very bottom (at 0) it got stuck.
nothing happened. i tried to give up but nothing happened.
later the timer started at about 12 minutes and counted down. at 0:00 the timer counted up again. i closed MTG Arena
i play on a laptop(thoshiba satellite pro)
since I don't really know my way around, I made four logs.
thanksExplorer:Metagame-challenge
version: 2022.22.10.4411.977745
1 vote -
Bug in a ranked turn 4
When a play a Hallowed Fountain, the scream freezes, im playing on pc.
1 vote -
reaction
While playing, my opponent used 2 of 4 timeouts. It reaches zero and nothing happens. No new timeout is consumed, no action is taken. 5-10 Minutes and nothing happens while i speak via skype to a friend = connection is not lost.
The only thing i see which is not ok (beside the timeouts) is my inability to click on pass turn. Ok, i can click and ther is the tooltip, but the switch won't move to the right and stay there.
My opponent was Tamari.1 vote -
Draft run became non-interactive after opponent's mulligan timer ran out.
In addition my draft run was cancelled.
1 vote -
Game froze on ranked match on opponent turn and it's not kicking him out to provide the win
Game froze on ranked match on opponent turn and it's not kicking him out to provide the win
Provided you give the possibility to rank up among players this should be high priority
I've a video of the frozen match should you need it, but It doesn't allow me to upload it here I don't know why
1 vote -
1 vote
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