MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28895 results found
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Bug: Game frozen after draft
Completed premier draft, am on the Claim Prize screen, but the client is stuck. There is no prize pictured on the screen and clicking the Claim Prize button, or anywhere else on the screen, results in a sound effect, but does not move the app forward.
1 vote -
alchemy draft ended early please refund
Due to a system crash, the alchemy premiere draft was ended early which meant I didn't have the opportunity to play all of my games. I had reached 1 win and no loses but was then just assigned 3 losses. Please could I have my gems refunded as this was not my fault and not an expected end to the event.
1 vote -
Bug: Meathook massacre in cube draft did not gain life
I cast meathook massacre in the cube draft and my opponent had 4 creatures while I had two. all the creatures died properly, and he lost life due to my creatures dying, but I didn't gain any life due to his creatures dying.
1 vote -
Improvements to deckbuilding interface and shop
While deckbuilding on MTGA it would be nice to see how many cards I have of a certain set, like 256/440 cards of the selected set, and 40/ 60 full sets 4/4 this way I know fairly fast if and what set I want to add/buy to. See illustration.
1 vote -
Pet idea, D20 or a simple coin to flip
Just an idea that came to me while making a mulligan decision, feels like a missed chance from Wizards. Would actually pay money to have a randomizer pet available in game.
1 vote -
1 vote
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Make Arena more enjoyable
For the love of <insert religious figure here> can we please make Arena more enjoyable? I love this game, but it has some huge flaws, some of which are very actionable.
The economy is terrible. Needed to be said, even if it's not going to change...
It's a combative game by nature, and with most things, you tend to enjoy winning more. This is very hard to do when you're winning at most, around 55% of the time. So, what can we do to help enjoy this more? You possibly enjoy losing if it's a fun game. Let's look at…
1 vote -
Premier draft wiped after rebalancing cards
I had a Premier Draft Baldur’s Gate tournament with 1 win and no losses. After today’s rebalancing update, it’s completely gone. I understand you may have to do this because the cards changed, but I would really appreciate my 1500 gems refunded to me.
1 vote -
haven't received what i paid for completely
I paid for the Chardalyn dragon pet and sleeve bundle, but the sleeve is still locked...
1 vote -
Gladiator Rewards not Copy Protected
I got two cards as a reward for participating in the Gladiator event - a Sacred Foundry and an Erebos. However, I already owned four copies of those cards. I think I may have been awarded gems for them, but why not make these rewards copy protected like you do for other events?
1 vote -
prismari command targeting myself for token and 2 damage to opponent
I in a was in a standard event casting Prismari Command using the two modes of creating a treasure and 2 damage to any target. I chose myself as a target for the treasure and 2 damage to my opponent. The damage went to the opponent correctly, but they also got my treasure token upon the spell resolving.
1 vote -
New update = automatically losing all my draft games?
This has happened to me a couple times now. When there is a new update and I am in the middle of a quick draft run, I update my client and when i re-open, I am given prizes based on how many wins I got for that event. Even though I hadn't lost three games, it's just assumed I lose the remaining. Why do it like this? At least give me a win for each remaining loss or something.
1 vote -
Gelatinous Cube Sleeve Not Animated
Gelatinous Cube Sleeve not moving during matches
1 vote -
ALCHEMY REBALANCING FOR AUGUST 11, 2022 is so frustating
If u want to rebalance for the qualifier, do it 2 weeks earlier, not 2 days before the playin, atleast u must refunds all the cards used before the "nerf" , i spent almosts 30 rares and 10 mythics for this meta, and now all my testing going to **** bcs of this patch, THANKS WIZARDS!
P.D. i hope this is a warning for all devs of this format1 vote -
Draft pick dropped me
Was dropped two thirds into a premier draft for new Capenna, was unable to pick the rest of my cards, computer forced picked, can I get a refund for the mastery token I spent?!
1 vote -
Midweek magic reward rare I already had 4 of
I already had 4 Haunted ridges but I obtained another one from my Midweek Magic reward on 11th of August 2022. I immediately went to my collection and no card with "new" appeared.
1 vote -
Thundering Raiju translation misstake (Russian)
Wrong description on russian:
No condition - "oter than Thundering Raiju".
1 vote -
Where is the catch-up XP for this set's mastery pass?
The mastery pass for Alchemy Baldur's Gate is not achievable with a normal 15 wins per week and clearing all quests. How about putting some thought into the length/levels of the mastery? Are catch-up events or XP codes coming?
1 vote -
Código no válido o ya se ha utilizado
Compré un mazo de Ral y el codigo para jugarlo en mtg arena no es valido
1 vote -
Mobile
Can you have a special button on mobile to check connectivity.
Many times i lost a game thinking my oponent was the one disconnected.
Also. Please, reduce graphics on mobile. Hard to see how many cards are in oponent’s hand.1 vote
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