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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28893 results found

  1. Game dead

    During a match game stuck, only way out is to conceded. Timer went out. Nothing is happening can move my card around.

    Android platform

    Tried to report bug, redirected here

    1 vote

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  2. Cemetery Prowler

    (playing on PC) This issue has happened to me a few times now, whenever I play the card Cemetery Prowler the game instantly freezes and crashes. I can resume the game on my mobile device but if I try to join back on my PC the game immediately freezes again once I rejoin and crashes.

    1 vote

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  3. historic metagame challenge

    Hello everyone. I was playing a Historic Metagame Challenge until a few minutes ago, which is a best-of-two game. I won the first match and we were playing the second match. When my opponent was going to destroy my Oni-Cult Anvil, the game crashed and show me the defeat screen (that happened at 18:50 aprox). With that "lost", I am out of the Historic Metagame Challenge. Have anybody experienced the same? Please, could somebody help me? Thank you in advance.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  4. make it easier to add copies of a card to sideboard

    As it is now it is not as easy to add cards to the sideboard as the main board. You have to always search for the card and add it from the card collection while in the mainboard you just click on the number of copies to add another one - please make the process similiar.

    1 vote

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  5. Magic: the gathering arena

    Hi, I'm and user from a Samsung A12, my phone isn't compatible with the game just because you said it but i got it from another place and install it in my phone and played very very well and enjoy a lot this masterpiece, but today i tried to open it and it says that i have to download it from the store cause there might be and update but there isn't and obviously in the google play store also says that my device isn't compatible with this product... i know you rather keep this product available for strong devices…

    1 vote

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  6. Compra não ficou certa

    Boa tarde
    Efetuei compra na store das lands cosmeticos Fortaleza Glacial e não veio para minha coleção.

    1 vote

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  7. Suggestions

    1. Can you implement an option to offer a draw to your opponent? There have been so many games that go on forever like a game last night that I had over 2 million life even while getting attacked by 50 Angels and still gaining 50,000 life during my opponents turn. It FINALLY ended in a draw. It's annoying to be forced to play for an hour when we surely both know it will end In a draw.

    2. For the love of God PLEASE fix the Resolve ALL button. If I have a stack of 200 effects going off and I…

    1 vote

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  8. デイリー勝利報酬の変更

    デイリー勝利報酬で同じカードが5枚目を取得した場合、Vaultポイントやジェムになってしまいますが、再抽選で未所持のカードが貰えるように変更してもらいたいです。

    1 vote

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  9. Gearhulk Bug, Please Fix!

    Tried to cast "Absorb Energy" from the graveyard by flashing in "Torrential Gearhulk" in responce to my opponents spell being on the stack and using gearhulks ETB ability. But when presented with the card i selected to play from my graveyard (Absorb Energy) it just said "you cannot cast this card". Why is this? It is a valid target being an instant spell in my graveyard. Please Fix! Luckily it didn't cost the game and I still won but it is an annoying bug so please fix it!

    1 vote

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  10. Lets have unique cards, with unique art. I am not talking about Goldspan Dragon

    https://scryfall.com/search?q=tasha+t%3Aplaneswalker&unique=cards&as=grid&order=name

    Isnt it easier if you have Tasha the Witch Queen in paper and Tasha the else with DIFFERENT art on MTGA? To my knowledge there were only a few cards that had this issue so the costs for commissioning a Tasha MTGA only art would be basically free.

    Use your profits wisely. MTGA could be a great client and not be MTGO. Could.

    1 vote

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  11. Give me my alt art emperor i grinded all night for please

    I grinded all night for the 2k coins for the wandering emperor card style and 2 months later I still have nothing but regular emperors in my deck.

    1 vote

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    2 comments  ·  Store  ·  Admin →
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  12. Bought Ancient dragon bundle and didn't receive it

    bought the bundle from the store that contained 5 ancient dragons from the Alchemy Horizons: Baldur's Gate set and didn't get them but it took my gems

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  13. Oran-Rief Ooze italian translation error

    Between "ogni" (6th line) and "che" (7th line) there should be "creatura attaccante", otherwise the sentence would be incorrect/incomplete.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  14. game crashed during event

    Hello,
    I’ve played the MTG arena alchemy event this morning. I’ve lost twice before so this was the decisive game, and I was doing good😊 suddenly, the game stopped and the connection crashed. Obviously, I technically lost the game and the event. My internet connection was fine, and no other programs were working at a time. Same happened several times in the past few weeks, in various draft events. I thought the problem must be in my computer, so I closed all the programs, uninstalled the MTGA program and reinstalled it, restarted my computer and did some anti-virus scans. However,…

    1 vote

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  15. Premier Baldur's Gate Draft Incorrectly Marked a Loss

    On joining my fifth game of a Baldur's Gate draft run (on Mac), I was 2-2. In my first screenshot, you can see that I clearly won the match. Not only was I up by a huge margin and about to attack for lethal, but you can also notice the smoke that's produced from the animation after the opponent concedes the match (their avatar explodes). In the second screenshot, you'll notice that my untapped.gg database also recognizes that I'm not 2-3, but says I'm 3-2. Now I'm forced to "claim prize" as if I had a 2-3 scoreline which will…

    1 vote

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  16. Product suggestion

    My bloodtithe could not tap during opponents turn at all. A tap ability is not at sorcery seed. My blood tithe did not have res sickness this should not of been an issue. I had a stop at upkeep and couldn't tap my vamp with two blood tokens to kill his echo of rats death nor even in the main phase.

    1 vote

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  17. Game froze during blessed hippogriff animation and delayed rejoining, premier draft event

    Game froze during blessed hippogriff animation and delayed rejoining premier draft event. Possible game loss due to program. Log and screenshot of reconnect attempt attached.

    1 vote

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  18. Can't play disturbed creatures

    Literally couldn't play my disturbed creatures from graveyard at any time. Nothing was preventing graveyard interaction. This was for crimson vow draft.

    1 vote

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  19. I'm able to toggle Standard Ranked on or off which then allows me to not Play a match

    In certain situations I'm able to toggle Standard Ranked, Alchemy Ranked, Historic Ranked, Explorer Ranked on and off. When I get into this mode I'm no longer able to select a deck and play a selected match.

    Easiest way to explain this is that it seems like the selects become a checkbox instead of radios.

    1 vote

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  20. 1 vote

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