MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10223 results found
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Black Screen
The game opens to a black screen and becomes hung. The issue is with the AKsoundengine according to Console. I am on an M1 Mac. This appears to be a new bug.
4 votes -
Bug
I made a creature that returns creature or vehicle to hand from opponent and reduces 1 speed, but it didn't reduce the speed and that was the difference that led me to defeat.
4 votes -
Agatha's Soul Cauldron
I acquired the card Agatha's Soul Cauldron, but it didn’t work as expected. During my last ranked match, I exiled a creature with flying and another with lifelink. I placed a +1/+1 counter on my creature, but it didn’t gain any of those abilities. The card simply didn’t apply the effect as described.
4 votes -
Card Hand size mobile
This issue has kind of been mentioned before. But it includes more than just hand size. I played Ancient Greenwarden while playing against a mill oppent and had tons of land in my graveyard. Because of this i couldn't play my commander, or any cards in my actual hand because it only showed the middle like 20 cards that were all lands i could play from graveyard. So if you play any decks thay give you massive ammounts of cards to play at once you are forced to play the middle section of cards and not the one card you…
4 votes -
Inability to Scroll Through or Access Full Library When Drawing Cards
When activating the -7 ability of Tamiyo, Inquisitive Student or casting the sorcery Enter the Infinite, I am unable to scroll through or access the full set of cards drawn from my library. Specifically:
After activating Tamiyo, Inquisitive Student's -7 ability, which allows me to draw half of my remaining library, the game interface only displays approximately 20 cards at a time. I am unable to scroll through the remaining cards, and cards located at the rear of the drawn set are inaccessible.
The same issue occurs when casting Enter the Infinite, which draws my entire library. The interface does…
4 votes -
Achievements are dropping games played
Achievements are dropping first game played.
I have been playing some new formats to complete the MTG arena formats achievements. However I have played 10 games of alchemy only to be credited for 8 and 7 games of explorer but credited for 6
It seems to be dropping the first game of the day in each case as my first days alchemy was 3 wins/3 losses for 5 games and the second was 2 w/2l for an additional 3 games.
4 votes -
Emote List
When I try to select emotes, it says that you have gone past the number of emote phrases you are allowed to equip, however I only have 9 equipped when you are allowed 15. When I attempt to equip number 10 it says I've equipped more than 15
4 votes -
Network error unable to get collection
Unable to log in since a couple of days. Using a MacBook pro and connecting form Australia.
Network error " unable to get collection" and "there was a problem communicating with server"messages popping out.
This started while playing a draft game and could't log in since then.4 votes -
launch
game does not launch. black screen, "an error has occurred" that's it. it was working yesterday. broken on 3 different devices on different connections
4 votes -
謎かけ達人スフィンクス
アリーナだと謎かけ達人スフィンクスで手札に戻せるのは、タップ状態のクリーチャーだけのはずですが、アンタップ状態のクリーチャーを戻せてしまいました。
4 votes -
Two Mythic cards were not received as reward for Mastery Pass AetherDrift (level 9 and 12)
I didn't receive rewards for Mastery Pass AetherDrift (level 9 and 12) for 2 Mythic Cards (4 mythic rewards total). In attachment is log after getting to level 12
Could not attach log, too large
4 votes -
Disconnection mid-game without the chance to reconnect
This has happened 10 times already. I repaired game files multiple times. Whenever I play my second quick draft of the day, during the second game of the draft I get instant disconnected from the game without the chance to reconnect and the game brings me back to the client with the chance to play a new game but without a loss assigned. After the next game I play i get assigned a lose as if I have lost the previous one. This has happened to me 5 times already!! HELPPP
4 votes -
infinite loop loss samwise bartolo
Encountered a game loss due to samwise / bartolo / cauldron familiar infinite loop. Player used priority to rope me out when no interaction was possible.
4 votes -
Mastery Pass Reward (2 Mythic cards) not received
Mastery Pass Reward for level 9 (2 Mythic cards) not received
4 votes -
Everytime i play a planeswalker or a create card transforms into a planeswalker, the app crashes on me playing brawl on an andriod phone
Everytime I cast a planeswalker, or a creature transforms into a planeswalker, my app on my android crashes. When I reload it, it'll take me back to the game but then crash again immediately. It's happened in 3 different games today 3 seperate times on the day.
4 votes -
mac crashes
I am surprized by number of reported bugs for Mac but I think my issue not yet reported.
Yes, I had some performance issues or screen clipping issues but generally I was happy with Mac experience.
Today it started crashing right after loading screen. So it is not like other users say once a day or after a game session.
I cannot access game at all right now.
I tried removing game data and redounloading client from Epic, nothing changed.
4 votes -
Bug/Max Speed ability unable to activate at Max Speed
Bug: During a premier draft match I was unable to activate a max speed ability on Slick Imitator (Copy a spell or permanent) essentially costing me a match. There was just no option to activate. I have screenshots and logs. I will be removing this (essential) card for the rest of the draft.
4 votes -
Phantom loss in draft even after my second game randomly disappears
This is the same issue as: Randomly kicked from game and given loss during draft reported here: https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/49042190-randomly-kicked-from-game-and-given-loss-during-dr. My second round game just kicked me back to the main menu in the middle of the game, and after i played and lost the next game, i had 3 losses instead of 2 despite only completing two games.
4 votes -
Too many cards in hand
Not being able to play cards because they are not on the screen
4 votes -
Authentication Failed for Username: Timeout (following Aetherdrift Update)
Following the Aetherdrift update, the PC version can't log in. Keeps coming up with "Authentication Failed for (my username): Timeout." Sometimes the white box starts to spin as it continues to wait for the server. Works on iPad, though.
4 votes
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