MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24720 results found
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-not receiving cards for daily wins
I notice sometimes when I get every other daily win, I only receive 25xp with no card. It’s happened 2-3 times today but several times over the month.
5 votes -
Not receving card rewards with victories
Today I'm no receiving card rewards for victories in Arena as shown in the attached image, the reward page only shows XP and no card. I double checked in my collection and no new card was added.
5 votes -
Ban Ragavan
Ban Ragavan in historic brawl. He plagues the format along with golos (which is banned in real commander) and the prismatic bridge.
5 votes -
Starter decks not in collection
Won multiple games now with multiple starter decks, none of which have been added to my collection. I was going to buy the mastery pack as I’m a brand new player but I don’t want to spend my money if the app doesn’t work. Let alone all the time I’ve wasted playing multiple times with decks and not got them. Really disappointing.
5 votes -
repeated deck names lock
When you name a deck with a name you already used, the warning is looping and doesn't let you take another action on the game. When you click "OK" on the "deck name already in use" screen, the warning just pops back on the screen. This goes over the escape menu as well, forcing you to alt+f4 and reopen the game
5 votes -
システムの公平性の欠如及び一部のプレイヤーへの弾圧
MTGは確率のゲームであり一試合のみが過剰についている試合が有ることまでは否定しません。
しかし月間で800試合以上行い先攻率が1/2に収束しないことは正常であると運営側は思っているのですか?
それ以外にもマッチングの対戦相手有利ばかりの発生、事故の発生がこちら側のみに偏る、同名カードが対戦相手のみ引き当てること等どう考えても不正プログラム又は一部のプレイヤーに対しての弾圧を行っているとしか思えませんがそうではないことの証明をして下さい。
補足として今回一月のみの開示ですが2年以上計18,000試合以上の記録を総合して明確な偏りを確認しております。
これ以上MTGという素晴らしいゲームの名に泥を塗らないよう願います。5 votes -
Cards that transform are not showing flipped side in the collection
Cards that transform are not showing flipped side in the collection. For example, when viewing my collection, I hover over a card like "Sheoldred (MOM)" and I don't get to view "The Scriptures". It just shows the front side of the card. It makes deck building difficult.
5 votes -
Golden Pack Progress
I purchased packs with gems and no progress to golden pack was made. Purchased more packs with gold and still no progress for golden packs made. Issue run into on PC. Stuck at 0 progress
5 votes -
Displeasure with Standard Format after recent bannings and changes
I would like to take this opportunity to express my dissatisfaction with the recent changes implemented in the Standard Format.
Firstly, your decision to postpone rotation for 1 year was premature. If you are going to change the rules on how the format operates, you should design sets that will work in that environment and not change the rules on a whim. The next two standard sets that will release this year (Wilds of Eldraine and Caverns of Ixalan) were designed with the previous environment in mind. It would be better to wait until sets are designed for a 3…
5 votes -
June ranked season rewards
Today's arena announcements included a note that, "In previous MTG Arena Announcements, we incorrectly listed the June 2023 Ranked Seasons pack rewards as March of the Machine packs. In fact, the June 2023 Ranked Season pack rewards are The Lord of the Rings: Tales of Middle-earth packs. We've made note of this and corrected the packs listed in our previous posts. If you wish to swap your rewarded packs to the previously mentioned March of the Machine packs, please reach out to Customer Support, and we will make this change to your rewards. We appreciate your understanding!"
Please update my…
5 votes -
Super Loop Feature
Please add a feature to where if a super loop happens, a user can designate how many times they want the combo to occur. Specifically for the Rosie + Scurry Oak + Ashnod’s Altar combo to mill an opponent. I lost because my timer ran out and my opening swung for lethal causing me to lose. Please add something to speed up the process such as if an opponent has no instant or is able to interfere with it, the player will have a screen or option appear that lets them input how many times they would like the combo…
5 votes -
Calix guided by fate not properly triggering
Bug
I attacked opponent with Calix Guided by Fate and was not blocked. This triggered Calix's ability "Whenever Calix or an enchanted creature you control deals combat damage to a player, you may create a token that’s a copy of a nonlegendary enchantment you control. Do this only once each turn." After I acknowledged that I would like to use this ability I wasn't told to select a nonlegendary enchantment to make a token copy of. I had two Ossifications on two different lands. When I selected the double arrow icon to show the cards (ossification and opponent's permanents) underneath…5 votes -
I did not get a tick in the golden pack progress after purchasing a MOM pack from daily deal.
I did not get a tick in the golden pack progress after purchasing a MOM pack from June 27 daily deal.
5 votes -
daily deal mtgarena mom booster pack did not give golden pack pip
Today's mtgarena daily deal included a march of the machine booster pack. when i purchased it with gold in game, i was not given a golden pack pip. the game description says that golden pack pips come from ltr and mom pack purchases. Please update my account with the golden pack pip that I should have.
5 votes -
Two faced cards not showing the other side with card style applied
All two faced cards with any card style applied do not show the flipside when hovered over in collection AND in game. The card still works as intended and the flipside has a special card style when played and flipped, it just doesnt show a preview of it when hovered over.
PC SteamExample: Invasion of Zendikar
5 votes -
double sided cards incorrectly displayed in deck builder
double sided cards in deck builder are displaying a message saying "Can't transform" and not displaying the second side. See screenshot.
5 votes -
frodo effect
When i get tempted four or more times and i deal combat damage with Frodo the effect doesn t trigger.
5 votes -
Battle cards not showing the second side in the deck builder on PC
When viewing the battle cards in the deck builder on PC/Mac it only shows the first side, not the second,
5 votes -
target self
On trying to cast time warp and target myself the emotes keep coming up but i can't actually target myself even though in targeting mode.
5 votes -
surveil touch screen not working
touch screen doesn't work when you try to surveil a card for put it in the cemetery
5 votes
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