MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10236 results found
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Foundations
I have not been receiving any rares from the Foundations booster packs. Each time I open a pack I receive gems instead, even when I don't have all the rares of the set.
1- Open a Foundations booster pack.
2- Observe that the rares are replaced by gems even when rares are missing in the collection.3 votes -
Crash When Playing Job Select
Every time I play a job select equipment arena crashes. It only happens when I play a job select equipment (not my opponent). After the crash, when try to rejoin my client continues to crash.
I am playing on Android on a Pixel 9. I've reinstalled the app and don't know if that has resolved the issue. This has cost me two losses in a premier draft.
3 votes -
Rare Wildcard in Mythic Pack
A Mythic Pack, if it costs more, should not contain a rare, even if wildcard, in the final slot. Im not sure how this is a thing.
3 votes -
Mobile drafting to sideboard not working correctly
The way mobile drafting worked for a long time was that when you had your sideboard open and drafted a card, it went to your sideboard. If you didn’t it went into your deck. This was great. For a while, the way it’s worked is that it instead depends on the state of whether your sideboard is open during the previous pick
3 votes -
Lost a match because i had to manually assign 10.000 dmg
I lost a match and my 3 loss on Premier Draft FF, because i ran out of time, having to manually assign 10.000 dmg with a trampling creature to a indestructible creature and a player, and i got an automatic loss.
3 votes -
Naturalization destroyed Vivi
Naturalization reads "Destroy target artifact or enchantment" and my opponent cast it and successfully destroyed vivi ornitier my commander which is a legendary creature - wizard. This should not be possible. No other spells where cast to redirect the target of naturization it was just cast and resolved.
3 votes -
Arena Direct not Displaying the Correct number of Collector Boxes Won
The mouseover for the Arena Direct Collector Booster Boxes won is not displaying properly. It has a placeholder {number1} instead of the number of boxes.
3 votes -
Waiting for the server and the crashes
In the middle of a game , waiting for the server appears and get stucked until it crashes and game lost…
This is happening since 2 day ago.
try reinstalling and fixing but still the same. Cant play anymore… any solution?3 votes -
auron's inspiration getting stuck on the stack
After flashing back the spell it visually stayed on the stack for the rest of the game
3 votes -
Achievement
"No, bigger than that" achievement not granted after attacking with a creature that meets the criteria of 21 power or greater.
3 votes -
Disconnected at game start, received match loss
Game server disconnected and gave me a match loss on turn two of a draft.
3 votes -
Ragnarok Death Trigger Bug
I just lost a premium arena draft game due to a fail to trigger bug on my melded Ragnarok, Divine Deliverence. My opponent targeted Ragnarok with removal, which killed it, and both the destroy and reanimate parts of the trigger failed to activate.
Extra insult to injury because I had a chance to win had I gotten a trade and a creature for the deal, and the win would have put me on 5 wins for a full gem refund.
I have attached the game log here for reference.
3 votes -
Sidequest: Hunt the Mark not flipping when 3 treasures are present
I had 2 created treasures from Sidequest: Hunt the Mark. The opponent board wiped on his turn destroying my Under City Dire Rat creating a third treasure (my opponent had no minions so non was created from the quest itself, correctly). Sidequest: Hunt the mark had 2 different end step chances to flip and did not. This lost me a game in the Premier Draft: Magic The Gathering FF. I have to assume its because the third was treasure created outside the quest triggers but it reads "Then if you control three or more treasures..." so it should flip.
3 votes -
Villainous Wealth is broken and unplayable
PC, Windows 10
Card's data is seemingly missing. Does not properly display anywhere, and could only tell what it was from card art. Repairing game files did not fix issue.3 votes -
Timer stuck on waiting for mulligan
2025.49.20.9003.1156372
Stuck on waiting for mulligan for about 15+ mins
3 votes -
Can’t cast Tiered spells
When I hover over a tiered spell on my iPhone, it causes a great amount of lag, particularly if there’s more than 10 permanents on the battlefield. It makes it impossible to cast one of the spells making the card essentially dead in my hand. It even does it when doing deckbuilding so I can’t properly read the cards. My iPhone is a 16 plus with plenty of memory and iOS is up to date, as is my Arena app. It’s hard to enjoy this brand new set when one of the new mechanics can’t even be used.
3 votes -
issues with the game for new/ old players
There are a ton of issues that are effecting new players and old players that dont have time for best of 3. First is the hand smoothing garbage, it is rally bad as since it has been brought in the shuffler wins more then the players do when playing a crafted deck. It has been about a month at 30 mins a day since I had a game where I didn't have to mulligan twice. And even after the mulligan more often then not its either all lands or no lands. Last 3 games were 17 card land run, 14…
3 votes -
Surveil
During start of the game it show surveil, during discard it show surveil and no possiblity of discard, game is broken completly unplayable, already lost several games in Mythic!
3 votes -
ultimecia
Ultimecia is not transforming on endstep. Definitely affect the draft experience, which is super frustrating since I pay for it. It does not work when prompted. It also didnt work when I just pooled the mana before my endstep!
3 votes -
Rules interaction issue.
During an Aetherdrift quick draft i was unable to cast Lightwheel Enhancements from my graveyard after reaching Max Speed, quite a problem.
3 votes
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