MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10236 results found
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I have won match in ranked standard, but i did not progress
I have won match in ranked standard, but i did not progress. My status before match was diamond tier 4, 4 dashes from 6. I have won match ans should be on tier 3. Could you inspect problem and repair my ranking?
Steps to reproduce:
Play standard BO3 ranked match on level diamond 4.4
Expected result progress to diamond level 3.03 votes -
pioneer sideoard problem
has there been a rules change? or is it a bug? In Pioneer (i think only casual play) when it's time to sideboard, only get to see my top 7 cards (as in sideboard for best of 1 matches) is that normal or a bug? Either way: very anoying!
3 votes -
Saga abilities skip past priority, and other bugs
Often Saga abilities will skip past rounds of priority and will resolve immediately, forcing a move to the next phase. This can even ignore 'full control' mode.
Example: Final chapter ability of "Summon: Esper Maduin" is on the stack. Even with 'full control' mode activated, there is no opportunity to cast instant-speed spells or activate abilities, such as the ability of a Restless Praire to become a creature (even though doing so in response would be too late to target it with Maduin's ability).
Other times this has occurred casting a Saga in second main phase, and after the ability…
3 votes -
Limited rank
I won 4 Matches in Sealed but my Limited Rank didn't Change. Please Level me Up.
3 votes -
no orange buttons
I had to concede sealed game because all my orange buttons are missing (on PC). Cant keep my hand (timeout start the game), cant use active abilities or even close watching graveyard. I cant play and didnt have other choice than concede. Give me my gems back
3 votes -
MTG Arena Network Problem
I was playing mtg Arena on my android phone and in one draft match I had to change the network from my wifi to my carrier network. When I did that Arena was not able to reconnect and it got me a loss in the match.
3 votes -
Hello, I can’t get into any match for a 5th day. They just do not let me into the match. Waiting can last 25 minutes or stops automatically
Hello, I can’t get into any match for a 5th day. They just do not let me into the match. Waiting can last 25 minutes or stops automatically in a minute.
I have already tried everything, checked the files, cleaned the DNS.
This happened suddenly, no action with a computer and a game was done before the appearance of this.What could it be?
3 votes -
FF Card Set - Show 1 Uncommon missing or 108 of 109
For the FF set, I show 108 of 109 total Uncommon collected. However when i go into Deck building, filter for FF only uncollected only, and uncommon none appear available.
Clearing the filter and looking for any uncollected FF card shows no Uncommon, only the Rare's I do not have yet.3 votes -
Dropping out of game
Games have just dropped, appears to perhaps be a netwrok issue, not sure, but I just leave the games without warning. No winner, no conceded, no ability to rejoin.
I hope the attached log file caught it3 votes -
sephiroth
four creatures dies but sephiroth, fabled soldier only triggered once.
3 votes -
Several times in a row game ended after keeping 7 cards (no win/lose message)
Several times in a row game ended after keeping 7 cards (no win/lose message)
Finished drafting.
Started a game. Chose to keep 7 cards. The game returns to the lobby. No marks for losing/winning.
Repeated 4 times (MTGA allowed me to start a new game).
Decided to relaunch the client under VPN.
Returned to the last game. After winning it, I saw 3 loss marks and 1 victory.Three games were no go, and I wasn't prompted to continue any one of them.
Lost 1500 gems.3 votes -
Limited loss after cancelling queue
I queued up for a FF premier draft and after the drafted entered the match queue. Before being matched, I cancelled the queue. I exited the client and the next time I entered into the premiere draft screen I had 1 loss despite never having played a game with the fresh deck and only having cancelled the queue before being matched.
3 votes -
Lost a premier draft event after winning
I was playing a Final Fantasy premier draft event in an Android mobile, after a few seconds (less than a minute) with conection isues the game ended with no lose or win. I already had lost 2 games before. Than I started a new game, won and after the victory it shows that I have 3 losts.
3 votes -
Not being able to cast enchantment at max speed during my draft my quick draft match
I'm not being able to cast lightweel enhancements from the graveyard. I'm playing a draft and c'mon.
3 votes -
Final Fantasy Yellow Chocobo Companion Bug
I purchased the Final Fantasy bundle that includes the yellow chocobo companion. However, it doesn’t actually appear during games. I can hear the chcocobo making sounds, but it’s not appearing. It’s as though the chocobo is invisible.
3 votes -
Cloud Sleeve mastery pass
I bought the mastery pass and have unlocked the level 1 rewards. However the Cloud sleeve is showing locked im my collection and redirecring to the store. Ive tried revalidating assets.
3 votes -
Unable to pick cards - Premier Draft
It happens again! During the draft phase, some cards of the packs are unpickables: when i tried to click on them, nothing happened and i must choose other cards. This bug is a constant the early days of a new set. I decided to not draft again until this bug is fixed. T Could you help us and fix this bug?
3 votes -
Incorrect interaction with Unexepected Request and Buster Sword
I cast Unexpected Request on my opponents creature that was equipped with bustersword. After combat damage was assigned the bustersword ability triggered for my opponent versus me who was in control of the creature equipped with sword. He got a free cast of a spell during my turn, instead of me getting a free cast.
3 votes -
0/0 creature not dying
Cast poison the waters with mode give all creatures -1/-1
one of my opponent's creatures went to 0/0 but remained on the board. even after the turn ended the creature stayed on the board. they were even able to chump block with it in a following turn3 votes -
impossibilité d'accès au draft majeur final fantasy
Le jeu bug et m'empeche d'acceder au draft majeur Final Fantasy problème de connection au serveur.
J'ai perdu un jeton de Draft3 votes
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