MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10237 results found
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Constant downloads
Why is it every time I try to load up the game there is a 150 MB download to start? What is going on with this game? This can happen multiple times in a day. WTF?
3 votes -
Game crashing
Game keeps crashing in the middle of final fantasy events ive paid gems for and I keep getting this loading screen after before it crashes again
3 votes -
unable to block with phantom train
New card from FF set - Phantom Train! Its an vehicle with basically: crew, sacrifice a creature
I attempted to crew it in the declare attackers step by turning on full control, paying the sacrifice cost, but it would not let me block the attack, even though the creature was on the field BEFORE i clicked move to blockers.
3 votes -
Hero token stays on the board as a "3/0" after "Poison the Well" kills it
Hero token stays on the board as a "3/0" after "Poison the Well" kills it
3 votes -
Cannot start draft
when i click start a draft (in both premier draft and traditional draft), the "waiting for the server" message appears and after 1 second it freezes and when i try and click something the app goes into error and windows asks me if i want to wait or close the software..
3 votes -
New FF Set Crashes My Matches
I'm using Android 15 on Google Pixel 9 Pro. MTGA has always worked relatively well on my device, but since the new release of Final Fantasy, certain new cards are causing crashes in the middle of matches when the cards are activated. Right now I'm aware of at least 3 cards causing crashes -Summon: Primal Odin,Summon: Shiva and Summon: Fat Chocobo.
3 votes -
Cannot cast spells during opponent's turn ever since Final Fantasy Update
I cannot cast spells during opponent's turn. And no, there wasn't a card on the battlefield that would give this effect. It was definitely a bug.
3 votes -
Bought a sepiroth with my mastery orbs and now I can't find him
I bought a sepiroth with my mastery pass orbs and now I can't find him to add him to my deck
3 votes -
Draft Rotation Screen Glitched And Locked Me Out of Draft
After my 11th card pick from pack 1 in draft I went to go look at the rotation table due to being bored with how long it was taking other players to pick their cards. I think when I did that though I got a new selection of cards to pick from at the same time of me hitting the button, causing the game to glitch out and register me as already having a pick selection when I didn't. From the looks of it, the entire draft session continued on for everyone else while skipping me. The draft appears to…
3 votes -
Add [Crumbling Vestige] and [Mirrorpool] to "Pioneer" on MTGA
They're critical for a lands deck, especially in historic with Primeval Titan. Completely legal in paper pioneer, but not on arena, and super useful for a unique strategy.
3 votes -
golbez and vincent limit break interaction issue
I had Golbez/Syr Konrad on the field, used vincent limit break on him as he was about to die. Vincent limit break turned him straight to that power and toughness, he died, and was brought back at his regular power/toughness. From then on, Golbez's ability triggered twice whenever any creature was sent to graveyard and I sort of won on accident. It was an event too and I think my opponent should be compensated.
3 votes -
Crafted Mastery Orb Card not Received
When I purchased "Purging Stormbrood" from the Mastery Tab with a "Tarkir: Dragonstorm Orb", I did not receive my card, and my orb was spent. Can I get a refund or receive my card?
3 votes -
chocobo racetrack not ordering correctly on the stack
When using the Landfall trigger with both Ride the Shoopuf and Chocobo Racetrack, I could not get Racetrack to order to resolve first making the token before the shoopuf trigger resolves. no matter how i ordered them in the menu it would always resolve the shoopuf first, even if there was other triggers on the stack as well. so the issue may be the shoopuf card.
3 votes -
Bought pass, then service not available!
Great! Afer buying the season pass, the game crashed and since then I'm no longer able to connect. Great buisness plan, will definetily generate more customers!
Great job, each and every new release the same!
3 votes -
Server issues during draft
During a final fantasy premier draft, the game disconnected and now won't let me log back in. Could I get event reimbursement for the draft?
3 votes -
server
server just down, just wanted to say. Probably becasue of final fantasy.
3 votes -
Login Connection to server Lost
Draft entry has completely stopped logins are unauthenticated connection to server failure
3 votes -
authentication failed
hey, i was in a draft match, it quit randomly on turn 3, didnt get a match loss, continued the matches, i got a draw before start, then i could manage to play couple of more matches, but from 1 extra loss. maybe it was the one where it randomly quit?
then started a new draft, i picked 3 or 4 cards, got an error message, and i can not log in since. will we get reimbursed for the outage??3 votes -
3 votes
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Logins are consistently timing out on iPad
Logouts are failing on iPad. Im able to login to the website, so I know its not a password issue. Im getting "Authentication failed for $my_username: Timeout"
3 votes
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