MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24325 results found
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Entry animation plays for Uro, Titan of Nature's Wrath when cloaked onto the battlefield
Easiest reproduction:
1. Have Uro in hand and Vannifar, Evolved Enigma on the battlefield.
2. Pass to combat, and choose to cloak Uro onto the battlefield.Actual behaviour:
Uro's entry animation (the big succ from the top of the screen and GRWOOOOOO audio) plays. This is local only, and the opponent doesn't see it (tested via direct challenge, they only see the expected flash of cloaking).Expected behaviour:
Uro's animation doesn't play, as Uro isn't entering as itself.Platform information:
MTGA version: 2024.34.10.5192.1053153
OS: Win11 Version 10.0.22621 Build 22621
Playing via Steam.Log from immediately post-game attached.
3 votes -
Three out of five hands only have 1 land in a 25 LAND DECK!!
My suggestion is you all stop ******* with algorithms!!!!
In best of three, I received one land in my opening hand three times out of five and one hand with one color source (in a two color deck). My deck runs 25 lands. Do you how improbable this scenario is?! But, wait! It happens ALL THE ******* TIME on Arena!!
You're attempt to MANUFACTURE "FUN" is a massive failure and we're all sick and tired of playing a contrived games.
3 votes -
Game completely froze
Game froze as I was playing a card. No timers running, but all other interfaces working. Can send messages and use emojis but cannot proceed in game, and cannot concede.
3 votes -
auto tapper
Auto tapper has gone back to being terrible with MKM. With disguise creatures, it constantly leaves the wrong mana up when I have no cards in hand with that color pip.
3 votes -
Cyrptic Cloak Cloaking Land With Art
Very minor bug. If Cyrptic Cloak cloaks a land that is using the cosmetic made by Shie Nanahara, the character and land symbol on the card gets put on top of the faced down card. I have no clue this is only shown on the owners side or not. Using Anrdiod.
3 votes -
Game connection unstable, Game gets stuck in perpetual rope after losing connection.
Twice today, I ended up losing games, because the game seems to have lost connection, and gets stuck.
The interface is not frozen. Looking at the interface, there's no signs of crashes, except for the fact that it's showing a rope as if I'm timing out, but the interface shows as if I don't have the priority. The worst part is that sometimes, it even shows as if my opponent is timing out.
There's no clear indication that the game lost connection. The game doesn't seem to be attempting to reconnect, although there have been cases in the past where…
3 votes -
crewing a vehicle crashes the game to desktop
whenever a player crews a vehicle my game crashes to desktop, happens when either I or my opponents crews a vehicle, noticed this happen both with highspeed hovercraft and bankbuster
i'm on an i3 laptop with hd3000 onboard graphics,
i also had the bug where the game crashes when a blood token is created but that was fixed in the most recent patch (good job with that btw), hopefully this can get fixed soon since there are a few vehicles back in the meta and there are also a few vehicles in the most recent draft set, thanks3 votes -
Draft ruined by crash/lag
I didn't get to play the premier draft properly today.
"Waiting for opponent" screen just kept loading. after 3:33 minutes I exited and I got a game loss3 votes -
MTG Arena Randomly Shuts Down
When I play the standard ranked mode, after a game or two, the app randomly crashes. I use an iPad. I have downloaded the update, still crashes. I have logged out, still crashes. I have uninstalled the app, still crashes. I have turned off my iPad and it still crashes. If I wait a day or two it will load and then crash after it lets me play a game or two. This problem has happened since mid January for me. HELP!!!
3 votes -
Infinite combo broke turn order
Opponent was using Snarling Gorehound, Moss-Pit Skeleton and Insidious Roots. They continued to create plant tokens by putting MPS back on top of their library until they had over 800 instances on the stack. Waited forever to be able to block their creatures and most likely win thanks to Bastion of Remembrance. However, after everything was finally off the stack, it went from his pre combat mainphase to damage step without me getting a chance to declare blockers. This felt like a deliberate exploit to win the match.
3 votes -
Bug - unable to redeem
I have redeemed several codes, but have not received the items. I redeemed on the website, which tells me I'm supposed to receive in my Store in MTGArena, but they are not there
3 votes -
Timeouts not working correctly
Opponent was roping, I'm waiting for the timeouts to run out. However, once the line got to the end, it didn't activate a timeout or pass? It just sort of sat there. I took two screenshots (attached), which were roughly 45 seconds apart (this is shown in the image Properties, I'm not sure of an easier way to demonstrate it). It didn't appear that the server froze or anything.
3 votes -
Rigged Mulligans
I have observed frequently (ESPECIALLY in paid Limited Drafts), that the Mulligans are rigged. My decks will be 17-19 lands out of 40 cards in a deck, yet I will still get less than 3 lands in a hand, mulligan consecutively until I am down to 2 cards and still get no lands. But on the occasions I get 3 lands in a starting, I will then pull nothing but lands for 4-5 turns.
This happens more and more the higher your win count and win streak.
And several other reputable mathematicians and code writers have analyzed the MTG Arena…
3 votes -
【強制終了】《ヴォルダーレンの美食家》が戦場に出るとゲームが強制終了する。
対戦相手が《ヴォルダーレンの美食家》を戦場に出し、
誘発型能力によるダメージが当たる瞬間にゲームがシャットダウンされます。
（再現性：３回中３回）その後、すぐ再起動で同じ対戦相手とのマッチが再開されますが、
マッチング画面でお互いのアバターが表示された時点で再度シャットダウンし
結局は対戦は再開されません。
また、こちら側が敗戦扱いになっており、《ヴォルダーレンの美食家》を
出された時点で『負けが確定』します。※奇しくも、３戦連続で《ヴォルダーレンの美食家》を使う異なる
プレイヤーと対戦しました。このマッチングにも疑念が残ります。
こちらが《ヴォルダーレンの美食家》を使用した場合はまだ確認していません。
強制終了されるのでログは取れていません。
補足：
直近のアップデートで「プログラムが正しく終了しませんでした」の
エラーメッセージが表示されたのですが、何か関係性があるのでしょうか。
『カルロフ邸殺人事件』リリース前には発生していませんでした。
※別途、ご報告済みの《勢団の銀行破り》による強制終了と類似する現象です。
こちらも現環境になってから発生しています。3 votes -
wins recorded as losses in draft format
During Premier draft MKM My opponent surrendered when I had lethal on the board. The game client recorded this as a loss ending my draft (as it was the 3rd loss).
Game version:
2024.34.0.5124.10513823 votes -
please fix mtgarena mobile...let us change graphic settings....constant crashes
Can you please fix your game for mobile users…let us change graphics&animations?
As a customer this kind of treatment, poor quality, frequent crashes and lack of setting for graphics adjustment&Animation settings.This is absolutely unacceptable, this kind of problem prevents me from not being able to play given I have a device on the listed of recommended devices and devices that work for your game.we need animations too turn off especially when a lot of stuff is happening on the stack it will absolutely crash the game this is not at all playable and should be a priority too fix this…
3 votes -
Thought you should know, playing forced wins and losses is NOT FUN
We can call out the exact card an opponent will draw (i.e. the absolute best one for a landslide victory). Stop meddling with our games. No one gives a **** about your weak-minded, liberal, "EvErY oNe ShOulD haVe fUn" agenda.
3 votes -
Sand covering the playing board
I don't know what the board is called, but the board with the kind of Egyptian theme with the sand blowing across the board? The sand is on a layer above the cards on the board obscuring the cards. Not flying creatures though.
3 votes -
Enlisted Wurm Cascade did not work
In my game I cast an Enlisted Wurm to try to stabilize. The cascade trigger exiled the top 4 cards of my deck none of which could be cast from the trigger. I then got a prompt to "Play Spell" The top exiled card was a plains. Nothing happened I then lost because of this.
3 votes -
Arena closes during matchmaking
During my standard ranked matches the game closed. It always happened when I was matched with an opponent. I restarted the game several (7 or 8) times and it closed again as soon as the the match restarted. When the game was lost/over I could start the game again without crashes. I had this problem 2 times since the last update. I’m playing on iOS.
3 votes
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