MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9345 results found
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Infinite loop rule 729
Based on your own rule mtg if a player uses infinite unbreakable loop it’s a draw, stop giving them wins for doing unbreakable loops in mtga thats bull that it doesn’t even follow your own rule. You reward players for running them and punish those that want fair gameplay. Get your rules put into your app.
7 votes -
bloodthirsty
Read the forums, fix bloodthirsty conquerer and enduring tenacity or similar cards in play if you deal any damage to the opponent, it will start and unstoppable infinite loop. I've faced so many losses and this doesn't feel right. It's exploitive and needs to be fixed. I know, many have already posted this "suggestion" but voting doesn't seem to be enough, here's another for the books.
7 votes -
Traditional Brawl
please please please create a traditional brawl format, I cannot stand the alchemy cards, a large number of them feel very broken and many others are ridiculous in the amount of information you would have to have to predict what they do. I don't want them banned in Brawl, id just like a format where I didn't have to deal with them, and I'm sure there are others who would like it as well
7 votes -
Cancel finding a match resulted in match loss
- Start Quick draft, create a deck, press Play button. Select Cancel while finding a match. Log out and log in again. Loss counter in the right courner indicates match loss.
- PC
- I have 1 match losses.
- I should have 0 match losses.
7 votes -
7 votes
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Unable to get Collection
Hi, since April 24th I can't access the Arena server with the following error message: Unable to get collection. On April 23rd you did a server maintenance, apparently with an update to version 2025.47.35. I'm stuck on 2025.47.10 and my Epic Games Launcher (I have a Mac) still doesn't show any available updates. I can assume that this is the problem, but I can't find a solution. For now it's impossible to play.
7 votes -
Checkout
Unable to log into Paypal through the xsolla store. When I input email and password it just loops me back into the login screen. It registers if my information is incorrect, but on correct entry it just resets. I have tried both login in with password and with one time code.
2025.47.10.8329.1133811
7 votes -
I CAN'T PLAY THE GAME! NETWORK ERROR!
Its the third day in a row! Always network error and "can't load your collection! FIX IT!
7 votes -
Skipped turn
I cast a spell in main phase 1. The game then skipped straight to the opponents turn. No combat. No second main phase. No message to end turn.
7 votes -
Taigam Bug with Suspend
I was playing in a premier draft with the new set. Taigam has a flurry ability where the spell that is the second you cast is copied and the original exiled. I countered the copy as i wanted to keep my creature but it resolved anyway and the opponent got the original exiled. t
7 votes -
error with enchantment flash and counter spell
i had a counter spell, to counter an enchantment with flash, after play the enchantment, i CANT COUNTER IT
but the counter and the mana was there, i never get the priority on the table to counter it
7 votes -
“Going Wide” Achievement Bug
I played the Red/White deck in the Starter Duel event. Attacked with 23 token creatures and 1 permanent creature. My opponent blocked some if the attacks but lost after damage. I was able to take a screenshot of this (taken @ 10:07am PST, April 10th). This happened multiple times before in a different games, where I attacked with 15+ creatures (most, but not all, of them tokens) and the opponent either conceded before damage or lost after damage. The Red/White and Blue/Green Starter Duel decks were the only ones used for these cases.
Played on a Mac device (iPad Pro…
7 votes -
Osseous Exhale Broken
Osseous Exhale is unable to be cast during combat even when mana is open and there are attackers/blockers. This was in 2000 gem event. iOS.
7 votes -
dragonstorm globe wont tap for mana
- dragonstorm globe wont tap at all and wont produce mana in Tarkir: dragonstorm draft
- PC
- globe adds a +1/+1counter to cast dragons but will not tap for mana
- dragonstorm globe can tap for mana
- No workaround.
7 votes -
Roping cooldown/timeout
After a player times out (due to roping), the client automatically puts the player in "timeout." Meaning they are unable to access any portion of the client for 10 minutes. If it's done again, the timeout is 30 minutes, 3rd time for 60 minutes. 4th time is 24 hours. On the 5th infraction it should flag the players account for review, where it can be determined what the next steps should be.
7 votes -
Complete 3 Draft Matches **BUG**
Completed the 3 draft matches and the quest does not show as completed. Please fix so I can do the next one. Thanks.
7 votes -
Land Draw issue
I AM DRAWING TOO MANY LANDS I have so many other spells and its forcing me to get many and I mean MANY draw lands. I had at the end a 37% chance to draw a land. (Yes I did the math) I have been drawing lands on my deck over and over again. The game is ALSO forcing me to lose consecutively. Its forcing my deck to challenge deck ranges that are bad against my deck. I was winning at a 70% rate and the game all of a sudden for no reason just started forcing me to lose…
7 votes -
Missing cards bought in Daily Deals
Bought 5 cards in "Daily Deals but not got them, Costs me 5x 200 gems = 1000 gms.
7 votes -
Aetherdrift Chimil Quick Draft crash / disappearance
I paid the entrance fee, and a few picks into it the draft stopped working. I went back to the home screen to try to go back in but the entire event disappeared.
7 votes -
Players need to concede matches instead of timing out
Way too many players just quit playing if they are losing, Then the winning player has to wait for the game to time out through multiple turns and time outs. They need to be incentivized to CONCEDE matches instead of just walking away. Not conceding is selfish and punitive behavior that should be banned. Its the number one problem with MTG: Arena.
7 votes
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