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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2716 results found

  1. Glissa, Herald of Predation and Peregrin Took bugged interaction

    With Glissa, Herald of Predation on the field, and Peregrin Took on the field:
    1. Select Glissa's "Incubate 2 twice" option

    Actual:
    Each incubate 2 triggers Peregrin Took's ability to create 2 food tokens that have 2 +1/+1 counters on them.

    Expected:
    Each incubate 2 triggers Peregrin Took's ability to make 2 food tokens with no counters on them

    1 vote

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  2. Game will not load in after new update

    Ever since the recent update, my will not load in past the initial loading screen. I even uninstalled and reinstalled the game and still nothing. It will load for a while and then say "an error occurred, please reconnect or restart". I restart the game, same thing happens. Please help.

    1 vote

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  3. wonderman hollywood hero is now being able to use powerups for free

    If you have wonderman hollywood hero and im guessing hulk gamma goliath on the field, youre able to use all "power-up" effects without paying any mana for them 2 times, this includes all new summons and ones you already had on the field.

    1 vote

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  4. 1 vote

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  5. 1 vote

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  6. 1 vote

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  7. Game is stuck in the loading screen after I submit my deck

    When I select my deck for playing Starter Deck Duel, and click on the "submit deck" button, the game gets stuck in the "connecting to server" loading screen. At first I tried waitng, but after 5-ish minutes my patience ran out and I restarted the game. It happened multiple times since - never on other gamemodes, just the starter deck duel, but it happened consistently there. I tried repairing the files, but nothing changed.
    (The attached log file is from after the restarting, when I was looking for the bug-reporting option)

    1 vote

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  8. Matchmaking is extremely biased at times.

    EIGHT games in a row where I'm playing mono blue control and my opponent has played a turn 2 hexing squelcher essentially making the game over on the spot most of the time. I expect people to use the card sure it's really good but 8 games in a row where my opponent has A) had it and B) played it turn 2 against me the mono blue control player is improbable. The code made that happen. I literally don't see this card played against me unless I'm using a counter heavy deck. Matchmaking isn't random, it has bias and…

    1 vote

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  9. Go back when playing Sparky

    When learning to play against sparky it would be great to be able to recall a play.
    To try something else.

    To learn different techniques.

    1 vote

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  10. Not getting yield on flash or being able to counterspell

    I was unable to counter any spell or cast creature with flash (i had mana and there was nothing in play limiting it). The game immediatelly proceeded to my turn as if i could not do anything.
    I could do it two turns later when i switched to full control, proving that it was bug, not card or similar limiting interaction.
    I lost game and draft in planar cube because of this bug.

    1 vote

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  11. MSH Card Tracking

    Card tracking for MSH appears to not be working well.
    Still working for other releases.
    Two examples:
    A) if I type "Q>3" in the search bar, and select MSH; "Take up the Shield" and "Giant Growth" do not appear even though there are 4 copies.
    B) I just opened a booster pack and it had a 5th copy of "Project Deathlock Soldier" instead of a common wild card.
    That same booster pack did give me an uncommon wild card and a common wild card for two other cards that were over 4 copies.
    The tracking seems inconsistent.
    Thank You

    1 vote

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  12. In game warning prior to server updates

    There needs to be an in game warner prior to server updates that make the game unstable. This happens almost every day at unpredictable times, people need to know when it is "safe" to play a game with any stakes

    1 vote

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  13. the fantasticar

    hi team.

    could you please clarify whats going on with the Fantasticar?
    as i see it there is 3 oprions.
    1) this is a mistake by the people running the main wotc webside
    2) a mistake by the arena team
    3) it's coming in the future

    if it's the 3.i would like to say i think thats a big mistake.
    the fantasticar is the only eternal stable out of the set. people wnat to play the hot new cars when they come out not 2-4 manoths after when something else has taken its place as the new hotness. i'm sure…

    1 vote

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  14. please add these cards

    please bring scion draco, bello, bard of the brambles and murktide regent.
    they all fit the ipo you are going for on arena they are all cards added in recent years.

    1 vote

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  15. Saint Elanda summoned on turn 2 without a discard

    Saint Elenda was summoned from the graveyard by the “Death” half of the Life // Death split card on turn two, despite never being put into the graveyard by any game action. No mill effects, discards, sacrifices, enchantments, planeswalker abilities, or exile interactions occurred that could have placed Saint Elenda into the graveyard. The graveyard contained no other cards capable of returning creatures, and nothing was in exile. Elenda should not have been present in the graveyard at the time Life // Death was cast.

    Additionally, the MTGA support portal is currently timing out during the log‑file upload step, preventing…

    1 vote

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  16. Prismatic Vista Dud

    Prismatic vista has now on several occasions, been on the battlefield without allowing me to tap, sac and search. In the most recent example, the only other cards in play were my own plains and an opponents Petrified Hamlet, which had named strip mine. This has always happened on Mac, and seemingly has no other steps in producing the bug. Even after closing the software and relaunching it, the vista was un-activatable.

    1 vote

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  17. In ranked BO3 I cant sideboard. It happens a lot of times, today I lost 2 matches because of this.

    In ranked BO3 I cant sideboard. It happens a lot of times, today I lost 2 matches because of this.

    1 vote

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  18. Cat collector bug

    I'm playing competitive matches using Ajani's white/black deck called "vampiric hunger" . Some times the trigger ability of "cat collector" card doesn't trigger when I gain life during my turn.This results in not triggering other combos abilities such as "winterland sanctifier" and "Ajani's pridemate" that causes me to not have the advantages those card should give .I play from android smartphone .

    1 vote

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  19. Ugin's labyrinth

    Ugin's labyrinth is worded incorrectly. The effect says if a card is exiled then it makes CC, however if a painters servant changes the card color it stops working. The card is still exiled, it is no longer imprinted (because it is no longer colorless) but the effect says a card EXILED, not IMPRINTED. Please have rules/errata team review this behavior, if ugin's labyrinth somehow gains an ability to exile something, the effect as currently worded would mean it should produce CC. Otherwise it is bugged with painters servant.

    1 vote

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  20. cube pack

    I opened a Cube pack and received gems for a Spider-Man rare, except I do not have all Spider-Man rares in my collection. I thought the packs had duplicate protection?

    1 vote

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MTG Arena Bugs & Product Suggestions

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