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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9640 results found

  1. Bug

    I made a creature that returns creature or vehicle to hand from opponent and reduces 1 speed, but it didn't reduce the speed and that was the difference that led me to defeat.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Agatha's Soul Cauldron

    I acquired the card Agatha's Soul Cauldron, but it didn’t work as expected. During my last ranked match, I exiled a creature with flying and another with lifelink. I placed a +1/+1 counter on my creature, but it didn’t gain any of those abilities. The card simply didn’t apply the effect as described.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Card Hand size mobile

    This issue has kind of been mentioned before. But it includes more than just hand size. I played Ancient Greenwarden while playing against a mill oppent and had tons of land in my graveyard. Because of this i couldn't play my commander, or any cards in my actual hand because it only showed the middle like 20 cards that were all lands i could play from graveyard. So if you play any decks thay give you massive ammounts of cards to play at once you are forced to play the middle section of cards and not the one card you…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Inability to Scroll Through or Access Full Library When Drawing Cards

    When activating the -7 ability of Tamiyo, Inquisitive Student or casting the sorcery Enter the Infinite, I am unable to scroll through or access the full set of cards drawn from my library. Specifically:

    1. After activating Tamiyo, Inquisitive Student's -7 ability, which allows me to draw half of my remaining library, the game interface only displays approximately 20 cards at a time. I am unable to scroll through the remaining cards, and cards located at the rear of the drawn set are inaccessible.

    2. The same issue occurs when casting Enter the Infinite, which draws my entire library. The interface does…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Network error unable to get collection

    Unable to log in since a couple of days. Using a MacBook pro and connecting form Australia.
    Network error " unable to get collection" and "there was a problem communicating with server"messages popping out.
    This started while playing a draft game and could't log in since then.

    4 votes

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  6. Fear of missing out French translation

    Fear of Missing Out textbox in French says « mill » instead of « discard ».

    4 votes

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  7. 謎かけ達人スフィンクス

    アリーナだと謎かけ達人スフィンクスで手札に戻せるのは、タップ状態のクリーチャーだけのはずですが、アンタップ状態のクリーチャーを戻せてしまいました。

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Two Mythic cards were not received as reward for Mastery Pass AetherDrift (level 9 and 12)

    I didn't receive rewards for Mastery Pass AetherDrift (level 9 and 12) for 2 Mythic Cards (4 mythic rewards total). In attachment is log after getting to level 12

    Could not attach log, too large

    4 votes

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  9. Disconnection mid-game without the chance to reconnect

    This has happened 10 times already. I repaired game files multiple times. Whenever I play my second quick draft of the day, during the second game of the draft I get instant disconnected from the game without the chance to reconnect and the game brings me back to the client with the chance to play a new game but without a loss assigned. After the next game I play i get assigned a lose as if I have lost the previous one. This has happened to me 5 times already!! HELPPP

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. infinite loop loss samwise bartolo

    Encountered a game loss due to samwise / bartolo / cauldron familiar infinite loop. Player used priority to rope me out when no interaction was possible.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. 4 votes

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    1 comment  ·  Store  ·  Admin →
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  12. Everytime i play a planeswalker or a create card transforms into a planeswalker, the app crashes on me playing brawl on an andriod phone

    Everytime I cast a planeswalker, or a creature transforms into a planeswalker, my app on my android crashes. When I reload it, it'll take me back to the game but then crash again immediately. It's happened in 3 different games today 3 seperate times on the day.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. mac crashes

    I am surprized by number of reported bugs for Mac but I think my issue not yet reported.

    Yes, I had some performance issues or screen clipping issues but generally I was happy with Mac experience.

    Today it started crashing right after loading screen. So it is not like other users say once a day or after a game session.

    I cannot access game at all right now.

    I tried removing game data and redounloading client from Epic, nothing changed.

    4 votes

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  14. Too many cards in hand

    Not being able to play cards because they are not on the screen

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Authentication Failed for Username: Timeout (following Aetherdrift Update)

    Following the Aetherdrift update, the PC version can't log in. Keeps coming up with "Authentication Failed for (my username): Timeout." Sometimes the white box starts to spin as it continues to wait for the server. Works on iPad, though.

    4 votes

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  16. Fearless swashbuckler triggered ability fails after returning attacking creatures with ability on stack

    Fearless swashbuckler triggered ability did not track that I had attacked with both Captain Howler (Pirate) and Magmatic Galleon (vehicle) after opponent cast Aetherize to return the attacking creatures to my hand. They cast Aetherize with the Fearless Swashbuckler ability on the stack, so my attacking creatures were back in my hand by the time the ability resolved, but the way it's worded it seems like it should only care that I attacked this turn with both a Pirate and a Vehicle.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. "The End" immune to Hexproof

    The interaction: First main phase: I play "Mossborn Hydra". I press next we are in my second main phase. Opponent plays a revealed "The End" targeting "Mossborn Hydra". I put "Royal Treatment" on the stack targeting "Mossborn Hydra". "Mossborn Hydra" gains hexproof and a Royal Roll token is attached to it. "The End" resolves aka it exile "Moss Born Hydra" and each other instance in my deck, graveyard and hand. As I understand it Hexproof prevents spells from targeting the hexproofed target and as "The End" reads "Exile target creature" then it should not resolved as it was targeting a…

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. 1v1 Commander mode?

    I know that WotC has long wanted to bring Commander to Arena and has been struggling to make it a reality largely due to Commander being a multiplayer format.

    Don't get me wrong, I love the multiplayer aspect of Commander, but what about just implementing a 1v1 Commander mode so at the very least, we could experience the format on the platform in a 2-player setting? Better something than nothing, right?

    4 votes

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  19. 20 lands

    If I have at least 20 lands but most of the time over 20 lands in my deck how can I go seven turns without drawing a land like I just did?

    4 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  20. I couldnt sideboard

    i couldnt sideboard so i lost the game

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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