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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3183 results found

  1. Arena Gem Purchase

    Attempting to purchase gems results in endless "waiting for the server"

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  2. Mindskinner bugged

    Mindskinner 10/1 mill card deals the 10 damage and doesn't prevent it

    1 vote

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  3. Match Creation Failing in Limited

    I tried to start matches in limited five or more times. The timer would go for two or three minutes but a match was never created.

    1 vote

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  4. Murders At Karlov Persisting SFX Collect Evidence Audio after Collecting Evidence.

    After any time I Collect evidence in MKM the audio during collect evidence persists for the rest of the game. It is quite annoying. Please fix.

    1 vote

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  5. Time Walk issue

    The blue sorcery Time Walk was played against me yet the card does not exist in MTG Arena when you search for it. How is this possible? Hacker/cheater?

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Gold currency poofed

    I was saving up to buy some packs, next thing I know my 4K gold is just gone 😢 I didn’t buy anything

    1 vote

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  7. Credit for Color Mastery "All According to My Calculations"

    The achievement description for the Color Mastery "All According to My Calculations" reads "Win a game with no cards in your library". As you can see in my screenshots I just won a starter deck game with the blue and black starter deck where no cards were left in my library, but the achievement wasn't marked as complete. During my last turn I had two cards left in my library, then I attacked with all my creatures. Two of my creatures were Dreadwing Scavenger which read "Whenever this creature enters or attacks, draw a card, then discard a card" which…

    1 vote

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  8. Torrential Gearhulk incorrect registration

    Torrential Gearhulk is registered as a rare card, while it's a mythic rare card.
    Please, fix it.
    I think i lost a rare wildcard because of this.

    1 vote

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  9. Torrential Gearhulk incorrect registration

    Torrential Gearhluk is registered as a rare card while it's mythic rare. Please, fix it. I lost a rare wildcard because of that.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. barbed servitor blocking despite being tapped

    Barbed Servitor blocked despite being tapped. Am I missing something?

    1 vote

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  11. timeout extensions are being given out when they shouldn't be

    Example: My opponent spent along time on their turn three and burned almost their entire timer. After finally passing the turn to me, they were awarded a time extension. Time extensions are only supposed to be awarded to a player when the complete three full turns without seeing the "rope". I tried to submit a log file but I get a "Sorry, we couldn't submit your request" error when it's attached.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Incorrect rules interactions

    I can't pay mana from Lion's Eye Diamond for Mana Leak.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. improvise

    System does not recognize the ability to tap a food for improvise, then sacrifice it using Gilded Goose for mana. The autotapper gives the message, "Action cannot be completed due to unpayable cost." and the goose cannot be clicked while casting the spell.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Paying Life with Krrik

    When attempting to pay life as an alternate cost for spell using “Krrik, Son of Yawgmoth”’s ability, the game will always crash.
    Subsequently, when I relaunch the client following the crash, it will try to reconnect me to the game it just crashed out of, at which point the client will then crash again.
    I have only ever played on iOS so I don’t know if this issue will happen on any other platform.
    This has been happening for a few months now, I try it out every few weeks to see if it’s been fixed.

    1 vote

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  15. Marauding Blight-priest interaction with Start Your Engines! events

    I encountered an issue where the life-loss to the opponent when I gain life was not triggering from Marauding Blight-priest when the trigger event for Start Your Engines! occurs from combat damage. I saw no other effects on the field stopping the life-loss and the life-loss DID occur when Start your Engines! triggered as a result of it.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Nykthos, Shrine to Nyx and removal of devotion

    When playing with Nykthos, Shrine to Nyx (currently in Mono Green Devotion), There are times on my turn (during main phase) where I've just cast a spell (with Nykthos still untapped and other land to active it) and in response my opponent will cast a removal spell that removes an object that was giving me devotion for Nykthos. However, as I had no instants/flash cards in hand, or no abilities I could activate (with the exception of Nykthos, play instantly passes through to my object being destroyed and the devotion gone. If this was being played in paper before the…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Phyrexian obliterator

    Someone just destroyed my Phyrexian obliterator and was forced to sac 5 permanents, this was his turn 4 and he had to sac 5permanents. Which meant 4 lands.

    1 vote

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  18. extremely slow

    I run MTGA by my HP PC. As I get into the main user interface everything is OK. But when I click "play" “decks” button or try to do anything else that come into other interface, the entire application go into an extremely slow situation. The phrase "wait for the services" appear on the screen and last for minutes and than the program lost its response. I try to restart the computer but it doesn't work. All these happened just after an update in Jan 7th. I am in China and I have to use accelerator to link the services.…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Grist Hunger Tide/Vivien Champion of the Wilds

    Exiled Grist, the Hunger Tide with Vivien, Champion of the Wilds' -2 ability. Was unable to cast Grist, no permanents or cards in graveyards indicated an interaction like "can't cast from other than hands" effects. Pretty sure it was a bug that treated Grist as a noncreature despite its static ability making him a creature as long as he's not on the battlefield. Wish I had screenshots to add.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. product suggestion

    I received an in-app email stating that I was “Over-halfway through” the mastery track suggesting that I purchase the pass.

    Not only have I have finished the track for this season, but I purchased the mastery pass at the start of the season. I would suggest that before you send out messages like this, that you filter the list of recipients so that it doesn't include people who have already bought what you are selling.

    1 vote

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MTG Arena Bugs & Product Suggestions

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