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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9344 results found

  1. Ranked match ended abruptly

    The ranked match ended abruptly and returned to the home screen, and for some reason it was treated as a defeat. Of course, I did not surrender.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Shuffler sucks

    The shuffler sucks yall suck at fixing problems clean house and start over this is an embarrassment. There is zero consistency and the client actively won't let you have more than 4 wins in a row. If you get 4 wins it will make you draw all lands or no lands.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Stop rigging matches

    You just rigged a match against me, I was playing against a high cost deck, they needed at least 6 lands, what does MTG do, makes sure both games I have 6 lands to match what the other player needed. My whole deck is basically one drops, I didn't draw any of my 6 draw spells, any of my 6 counter spells or any of my 6 protection spells, what did I draw only creatures of which there are 20. I have 20 lands in the deck, yall had me out here with 8 ******* lands both games. I drew…

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. mana drain prismatic ending

    Prismatic Ending and Floating Colorless Mana

    If you attempt to cast Prismatic Ending with colorless mana floating, the client will use that mana even in full control mode. Outside of a few edge cases, there is no reason to spend colorless mana on Prismatic Ending. This is most relevant in the Timeless format, where Mana Drain is a commonly played card, and Prismatic Ending is relatively likely to be in decks that also contain Mana Drain. This has been a bug for months and I've lost several games because of it

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Algorithm adjustment

    There needs to be better algorithm for slow paste decks versus fast paste deck. It’s effing ridiculous that I lose five or six in a row within the first three or four turns.

    I understand everyone has their own playing styles, but the algorithm should cater to our playing style majority of the time. At least half the time would be acceptable.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Please for the love of god FIX YOUR SHUFFLE ALGORITHM!!!!!

    I am so sick and tired of getting all 3 of something I have 3 of in my deck but can't get 3 of something I have 25 of in my deck.🤬

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Sudden 'Waiting for Server' and match end

    I was playing a Traditional Arena cube draft match when the waiting for server screen popped up. This was unusual, as generally when the client has connection issues, there is a long period where no game actions occur. However, this happened instantly (right after a Scarab God activation was placed onto the stack in response to a Midnight Clock trigger, though I doubt either was related). After a few seconds, I was kicked out to the main menu, which was working normally. I was never prompted to rejoin the match. Obviously, this was frustrating as it resulted in my having…

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Remove Alchemy from Cube

    I'm tired of you ruining cube with Alchemy cards. I DON'T KNOW THESE CARDS. I CAN'T PLAY AROUND THE MOST BUSTED CARDS IN THE CUBE BECAUSE THEY'RE FAKE CARDS THAT I DON'T WANT TO PLAY WITH. Cube used to be my literal favorite format on Arena, but you've ruined good real cards with Alchemy "balancing" while introducing clownshoes Alchemy mechanics and cards that were apparently designed by a 10 year old for all the restraint they show. So much for "restrictions breed creativity." WotC design is dominated feckless children.

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  9. キューブドラフトの強制終了

    キューブドラフトのマッチ中、「サーバーの接続を確認しています」の表示が出た後に強制的にマッチが終了し、敗北扱いになる

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. untimely malfunction

    When casting Untimely Malfunction using the second mode to target a counter spell with one spell on the stack (which was targeted by the counter spell), I was unable to select a new target for the counter spell, but I was also unable to take any more game actions or undo casting the untimely malfunction which now apparently had no legal targets to finish resolving. It was stuck with "Select 0" grayed out and no possible further actions, so I lost the game on time. An Untimely Malfunction indeed.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Companion inaccessibility

    Using IOS from Mobile devise, when attempting to access the Companion screen from profile, it reverts back to profile screen and access to companion list is impossible. Same is true when I try to access companion page via individual decks, so absolute denial of companion list or ability to change companions.

    7 votes

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  12. dev team still uselss shuffle and cardgroupung still rigged

    Turn 8 3 Times Sunfall in 3 games and you have the struggel with 8 Lands on play in 3 in hand ....

    Replace this dev team it's full of retards

    7 votes

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  13. Counter

    Counter spell not working (no more lies) in ranked play costing the match

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Did not receive Master Pass Rewards

    I did not get my mastery pass rewards for levels 40, 41, and now 42. I have paid for the Mastery Pass, so this bug is very frustrating. Please fix NOW.

    7 votes

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  15. Bloodletter of Aclazotz and rush of dread instant kill

    this card combo is another exploit of the Bloodletter which should be banned from all play. It's basically 4 swamps to instant kill an opponent.

    7 votes

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  16. Kicked Out of Games - Fabled Passage?

    This was happening on Android.
    In 2 back to back matches when I used fabled passage I got "please wait" and was thrown back to the arena home. When I tried to rejoin the match I was given a new match instead. This happened twice in a row before I gave up and came to report the buf.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Osteomancer Adept's Broken Graveyard Interaction

    During a quick draft game I played an Osteomancer Adept. I tapped it and there were 4 creature cards in my graveyard (no other cards). I used Osteomancer Adept's ability. When I tried to cast one of the creature cards I could not access my graveyard to forage because the cards were labelled as playable even though they were also in my graveyard. I should be able to exile those 3 creature cards to play the Bakersbane Duo using Osteomancer Adept's ability but it would not work. It did work later in the game when I had a land in…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. shuffler is awful, why can't you ever listen to players

    Shuffler is appalling, why can't you ever listen to the players. Please don't tell me it's well tested and works. it does not. Just played a game with 20 versions of one card and couldn't draw one in the first 24 cards. Do realize how unlikely that is to happen in a 60 cards deck.....Shuffler is broken and for pity's sake just look at all the complaints

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. unable to cast instants leading to game losses

    Unable to cast instant cards at several moments during games. This has now happened multiple times and has led to several losses.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. More issues with double strike.

    Double strike vs deathtouch in a fight results in a creature with double strike always dying even if it kills it with first strike damage.

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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