MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3207 results found
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Midweekly Magic Jump In LORWYN ECLIPSED
Hi, can someone please tell me a clever reason why this deck should contain islands and mountains in its mana base?
I have to mulligan every game at least twice...
Thanks devs!
P.S. Given the fact that I can't even change the amount of basics in this deck... I won't complete this midweekly event cuz it's awful to play with such a stupid mana base.4 votes -
Spiralling cards
Hi, I have more and more matches where my opponents play the cads "Bloodthirsty Conqueror" and "Enduring Tenacity". As soon as one of the cards activates, I loose in one move, because the effect (I loose one live, opponent wins one live) never ends. This seems not to be in the spirit of the game.
4 votes -
"Forgotten Caves" reports as common instead of uncommon(correct) rarity in crafting.
"Forgotten Caves" reports as common instead of uncommon(correct) rarity in crafting. The bug occurred while crafting for a Brawl deck on PC.
Finders reward? ;^)
ps.
Game version :
2026.56.10.11392.12382682 votes -
Won't load
At the title screen just keeps saying initialization inventory database and won't go oaa that. Never loads up. I have tried waiting 30 minutes and resetting but no change. Started after the stupid new update.
3 votes -
Customer service support is a joke
Every time that I have gotten a hold of customer service for wizards of the coast it has been days of waiting for replies... They need to have an instant chat they make so much money they can afford it!
3 votes -
Unable to join event
Just finished building a brawl deck and wanted to test it out but every time I try to I get an error that says "unable to join event. Try again later". I closed the app multiple times and even switched to my pc but I'm still getting the error
3 votes -
Rank went backwards from Bronze 3 to Bronze 2 instead Bronze 4
After I won the last ranked game in Bronze 3, instead of progressing to Bronze 4, it went backwards to Bronze 2.
I write software for a living and I don't understand how this even happens - are you rolling back a database to an old snapshot, or something?
0 votes -
Pick 2 TMNT draft
Pick 2 draft disappeared from events. I won a couple of events then went out and came back to finish the games but couldn’t see the event and it’s disappeared and I haven’t gotten my rewards
I use iPad to play
2 votes -
Can't find match and match results not recorded
Yesterday 3/27 night going into today 3/28 Pacific time. The match I finished up in draft wasn't recorded as a loss. Then couldn't find another match in draft with a lot of draws happening. Played some standard and got a couple of matches but 2nd match win wasn't recorded and then could no longer find matches.
3 votes -
Client not pairing for matches
The PC version of Arena is not pairing matches. I have attached the log to assist with any issues. Clearly, this directly impacts gameplay.
2 votes -
Tutorial on every time I open the app and no autofill password
Stupid tutorial fairy on every device every time I log in, the app already doesn't work most of the time and you guys can't even get autofill to work right on android
3 votes -
App crashes on startup (Android)
Steps to reproduce:
- open the appPlatform: Android 16
Expected result: there's a loading screen then the landing page opens
Actual result: after the loading screen displays "Loading initial scene" for a few seconds the app crashes
3 votes -
Trying to access my account
I tried to login but when I did login it says that I was unable to login
3 votes -
Bug/Product suggestion
I'm unable to log in keeps telling me that it has timed out .
3 votes -
Bug - Doubling Season incorrectly affects Lore Counters put on Sagas during ETB
Senior Magic Editor and former Magic Rules Manager Matt Tabak has clarified that Doubling Season does not natively affect Sagas, as neither the ETB nor per-turn Lore Counters are effects:
https://bsky.app/profile/wotcmatt.bsky.social/post/3lrgrrdx2nk2m
"No, it’s one lore counter. Doubling Season won’t affect a Saga entering or the turn-based action of adding a lore counters because, as you noted, they were built to not be effects. #WotCstaff"
MTG:A should be updated to be correct, as the disparity between the official ruling and MTG:A is causing enormous confusion within the community.
3 votes -
Predatory practices from Wizards of the Coast
the past year, I've felt Arena has become more predatory in its practices. A lot of events cost a lot more for no good reason and physical products are being offered as rewards for extremely expensive events. These events are similar to sealed and draft but made harder to win the prize artificially (usually by reducing the number of losses you're allowed from three to two). A lot of the time, they don't give you anything even if you win some of the games. It's dangerous and it's exploiting people, especially with it's limited time access.
2 votes -
Modular issue
Today during my Remix Draft: Artifacts, I experienced an issue that led me to lose the game. Since the modular ability was very relevant in my deck and appeared several times in my game, the issue that forces me to target my opponent's creatures with the modular ability should I have none of my own was very frustrating. (See below. As you can see, there is no option to not put the counters on my opponent's creatures.) I hope you can help.
2 votes -
Android app startup crash
Since the latest update (Jan 15th?) I can't start the game app - it crashes at the loading screen. It happens always.
Device: OnePlus 15
OS: Oxygen 164 votes -
Doppelgang results in incorrect draw
Using doppelgang causes the game to take way too long caluclating effects, especially if there are multipliers or lifegain effects. This then results in a warning message being shown to take a different action or the game will result in a draw (you can't take a different action). Game then ends incorrectly in a draw. This is causing the rules of the game to not be carried out correctly, which is a massive bug.
4 votes -
Unintended Instant-Win? Game Breaker?
The cards Bloodthirsty Conquer and Marauding Blight-Priest seem to have an unintended synergy. One grants player life gain on opponent life loss and the other grants opponent life loss on player life gain. This creates a loop that will (practically) end the game instantly. Unless you already have an instant and enough mana to resolve this exploit, their respective abilities trigger endlessly until the game ends. It's this a mechanic or an unfortunate combination?
4 votes
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