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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24159 results found

  1. alternative payment system

    Xsolla payment system for PC is absurd. It works irregularly, often for no reason hanging. They have appalling customer service. I inadvertently typed wrong credit card number and they have banned me from purchasing anything else.

    There must be an alternative to Xsolla or I cannot buy anything from your company.

    7 votes

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  2. Increase rewards for limited as a whole.

    Improve the rewards from the Cube draft. Arena is already enough of a cash grab. As it is now, you don't even pay out the -already paltry- rewards it's supposed to give. There's literally no reason to pay ANY gems, nor 4k gold to NOT get to keep the cards, and get next to nothing for participating, even if you win out. You get more from just buying 4 packs with your gold.
    Heck, for that matter, improve the rewards from ALL limited play modes. Right now, it's more beneficial to NOT play the game, and instead just buy packs…

    2 votes

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  3. Planeswalkers don’t work right

    Anytime there is a planeswalker on the battlefield, they don’t work right. If it is an opponents planeswalker, the animation won’t display correctly nor the points on that planeswalker. Any of my creatures that attack the planeswalker, the animation gets stuck with my creature over near the planeswalker or just disappear altogether. Then I can’t click on my own creatures or the opponents planeswalker properly.

    If it is my planeswalker the points don’t display correctly and the animation problem opposite is true only with the opponents creatures. It happened again multiple times today costing me tournament wins. I took screenshots…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Rank does not change

    I play standard constructed games and after the game weather winning or losing my rank does not change. iOS 15.2 on iPad Pro 3 Generation. Please fix that.

    2 votes

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  5. Restoration Angel not triggering when cast without targets

    It didn't trigger so I couldn't respond to the trigger and crew to blink Chariot.

    2 votes

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  6. Can't cast instance in respond to Blizzard Brawl

    During a ranked match, I wasn't able to cast an instance in respond to the opponent casting Blizzard Brawl. I have the feeling it did happen to me in the pass. In this case, I would like to boost my creature for it to not die.

    2 votes

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  7. Wrong Season End Reward - Dec 2021

    Hello,

    I've ended Dec 2021 season on Platinum rank on constructed format but got rewards for Silver rank only. Could please look into this issue?

    2 votes

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  8. Locked into color qualifications (start over) when I have completed them all already. Also, I assume the cards I bought are gone.

    App reset to square one. Tried to delete and reload the app. Even after logging in, still stuck having to start over. Too bad. Had potential.

    2 votes

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  9. Volatile Arsonist display error

    Hello!
    The card "Volatile Arsonist" shows "Submit 0" when you attack with that creature and want to distribute the triggered damage.
    if you choose (for example) creature and player to shoot 1 damage each, it shows "Submit 0" - however - if you click on that the trigger still resolves as it should. it is "just" a display error but might possibly lead to confusion as many would probably "decline" instead - assuming it doesnt work at all.
    thats for the daybound side. i didnt try it - didnt have the chance - to test it for the nightbound side.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. 2 votes

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  11. closed application

    Lorsque j'allume l'application MTGA et que je souhaite changer de mode de jeu et de deck, l'application plante... et cela depuis plusieurs semaines. J'ai téléchargé et retéléchargé l'application, et changé d'ordinateur mais rien ne fonctionne

    Merci de votre retour

    2 votes

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  12. Card Unable to be Played/Disappeared Turn Skipped

    I was playing a Historical Event and in 3 of the games I played a card which remained on the stack, the game did not respond and appeared waiting for the server, after this I skipped my turn without being able to play anything else and also the card I played disappeared of the game, it was in the pile but I did not enter the field at any time and it was not in my hand or in the cemetery. In addition, the game stopped all the time and appeared constantly waiting for the server.

    2 votes

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  13. delver of secrets

    Delver of Secrets transform ability "during upkeep reveal top card of library, if it's an instant or sorcery transform Delver of Secrets" didn't trigger when Torrent Sculptor // Flamethrower Sonata was revealed this way (Torrent Sculptor is a creature, Flamethrower Sonata is a sorcery). Might be an issue with double faced cards or will it only count the front-face (marked with 1 triangle as opposed to the back-face with 2 triangles)?

    1 vote

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  14. quest kill 25 of your opponent's creatures

    The quest "kill 25 of your opponent's creatures" is not working properly. As far as I could abserve, it's only counting the creatures dying in combat, but it's not for creatures which I kill with spells.

    8 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. matchmaking issue

    I'm on Diamond 3 and I was matched against a Mythic #27, what is wrong with this matchmaking???
    Also, his deck uses an infinite mana loop (Birgi + Prismari + Goldspan) - so OP.

    12 votes

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  16. Chromaticc lantern and shrines

    When Using chromatic lantern and shrines, the game will not allow u to tap Chromatic latern for use for a shrine.. example.... only mana i have left is chromatic lantern, i have sanctum of tranquil light, i cant use the white mana Produced from the lantern to play sanctum of light!

    1 vote

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  17. I was playing quick draft on my Android and my two last games I was disconnected from the game

    I was playing quick draft on my cellphone (Android) and on my last 2 games I was disconnected from the game. My internet was working completely fine, only MTG Arena was not working. The first disconnected game I didn't even had the chance to reconnect, the second I was 2 turns behind without having played a land (and there was some interface issues that showed that a land I intended to play prior to disconnecting was in play, however, the game recognised it as in my hand)...

    1 vote

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  18. I am not geting mythic wlidcards

    I can't get more than one mythic rare wildcard, whenever I would get one so that I would have two my UI still shows that I have one. I have lost 3-5 mythic rare wildcards this way.

    1 vote

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  19. Card play/trigger options error/bug

    Could not play cards or choose from triggered options in the Kamigawa draft. Specifically Bamboo Grove archer. Sadly cost me the game.
    Playing on an android tablet.

    1 vote

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  20. Swamp would not add mana/unable to be tapped

    Kept a hand of swamp forest, okiba saga, g1 saga, I draw play my swamp, it passes my turn like i have no plays. So on turn 2 , i try to drag okiba, it prompts me to add B. but will not tap my swamp. It eventually ropes me, so i play forest try to drag the green saga but it immediately passes turn again like the swamp doesnt exist. on turn 3 i plya my third land, it still will not let me cast okiba, but i can tap the 2 forest for my saga at this point,…

    1 vote

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