MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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26401 results found
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Cannot Sacrifice Eater of Virtue
I had Eater of Virtue today in the Traditional Sealed event. In two different matches I had a game state where I wished to sacrifice the Eater of Virtue to a "sacrifice artifact" effect.
In both cases I had a creature exiled with the equipment. Arena would allow me to look at the stacked cards and select the Eater, but when I clicked "Done" nothing would happen. It would just take me back to the screen to select the artifact to sacrifice.
I may have lost these games anyway but being unable to perform the action in the arena client…
4 votes -
Arena will relaunch to verify asset contents (loop)
PLatform PC/Windows
Dxdiag information added in logs as well as multiple logs leading to the same result.
After the download of the Neon Dynasty update I get an error that says Arena will relaunch to verify asset contents. This keeps looping. I have looked online but the proposed fix of changing IP's does not work. Really bummed. Tried removing a lot of data. Everything gets downloaded then I get the same error again. Please help for a fix.
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DxDiag.txt 82 KB -
UTC_Log - 02-09-2022 16.33.33.log 16635 KB -
UTC_Log - 02-10-2022 20.01.09.log 58 KB -
UTC_Log - 02-10-2022 20.00.25.log 7 KB -
UTC_Log - 02-10-2022 20.02.46.log 58 KB -
UTC_Log - 02-10-2022 20.02.55.log 58 KB -
UTC_Log - 02-10-2022 20.03.08.log 58 KB -
UTC_Log - 02-10-2022 20.03.25.log 58 KB -
UTC_Log - 02-10-2022 20.05.38.log 58 KB -
UTC_Log - 02-10-2022 20.03.18.log 58 KB -
UTC_Log - 02-10-2022 20.08.47.log 58 KB -
UTC_Log - 02-10-2022 20.03.32.log 58 KB -
UTC_Log - 02-10-2022 20.05.48.log 58 KB -
UTC_Log - 02-10-2022 20.06.22.log 58 KB -
UTC_Log - 02-10-2022 20.08.59.log 58 KB -
UTC_Log - 02-10-2022 20.10.38.log 58 KB -
UTC_Log - 02-10-2022 20.14.07.log 1 KB -
UTC_Log - 02-10-2022 20.14.17.log 1 KB -
UTC_Log - 02-10-2022 20.23.00.log 98 KB -
UTC_Log - 02-10-2022 20.14.37.log 58 KB -
UTC_Log - 02-10-2022 20.18.25.log 58 KB -
UTC_Log - 02-10-2022 20.21.17.log 58 KB -
UTC_Log - 02-10-2022 20.14.47.log 1 KB -
UTC_Log - 02-10-2022 20.22.01.log 58 KB -
UTC_Log - 02-10-2022 20.22.10.log 7 KB -
UTC_Log - 02-10-2022 20.54.40.log 58 KB -
UTC_Log - 02-10-2022 20.54.49.log 58 KB -
UTC_Log - 02-10-2022 20.55.23.log 58 KB -
UTC_Log - 02-10-2022 20.54.57.log 2 KB -
UTC_Log - 02-10-2022 20.56.01.log 58 KB
4 votes -
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buy multiple packs with gold
let me buy multiple packs with gold.
its so fcking simple, why do i have to click three times in different screen parts with another half second server delay to buy 1 pack? Its not gonna make me buy gems its just gonna annoy the fck out of me and waste my time.5 votes -
Game Crashes
I was able to play the game without any major issues until the morning of 10th March 2022 (Australian time). Since then whenever I go to play a game my game keeps crashing. Was there an update rolled out around this time that's causing the crashes? I've tried 4 games and it's crashed every time. Can anyone help with what to go to stablise the game so I can play it again? I run a Mac.
4 votes -
Standard Brawl Esika, God of the Tree Meta
Tried playing some Standard Brawl and 75% of matches were paired against Esika, God of the Tree // Prismatic Bridge decks. Also, got a streak of being paired against it 5 games in a row. Either that commander is being played so much it is 3/4 of the entire Standard Brawl meta and should be banned or the matchmaking algorithm is actual garbage and the code needs to be re-written.
6 votes -
Momir gems
Playing the Momir event today i should have received gems instead of a 5th copy of a rare card i already own (Ill-Tempered Loner to be specific), yet my gem counter is the same as always and i'm pretty sure i haven't earned vault points.
I'm not the only one that experienced this bug6 votes -
Instant speed spell un-castable on opponent's turn
I believe I encountered some sort of bug just now. I am playing on PC. The game in question was a ranked alchemy match in diamond ranking. During my opponent's turn, I was attacked by a Rahilda, which is a mono-red card. I had two Vanishing Verses in my hand, with all the necessary mana available to cast them, but was unable to cast the spells. I paused between attack steps, in order to stop the Rahilda from triggering, but was not able to cast any spells. There was nothing on the board, or any apparent effect, which would prohibit…
6 votes -
Alchemy card ratio
Hi Wizards,
As well as your very poor attitude with Alchemy downgrading cards people have for Historic and Historic Brawl, the card ratio in Alchemy Innistrad makes it very hard to collect. Since two thirds of the cards are rares, opening packs very quickly completes the uncommons so the return on packs for cards is very, very bad. I hope that you improve this poorly implemented format before releasing any more cards for it.5 votes -
Baldur's Gate sealed bug
I started the Sealed event and had 2 losses and 1 win. In the very next game my opponent resigned the game, however MTG Arena took that as a lose for me, even though, I should have gotten +1 win. It gave me the rewards as usual but it's unpleasant to throw an attempt for progressing in 2000 gems event away.
1 vote -
"Shop" Card Concept
The card type would d be either "artifact" or "enchantment" and subtype would "shop".
Blacksmith forge- Tap and cast a spell from Blacksmith's spellbook. Only use treasure to cast spells this way.
"Item Shop" and "Apothecary" would work the same, with the appropriate spells.
1 vote -
Product Suggestion
Hello guys. I hope you are having a ggod day.
I play Magic since like 2002 or less. In the last year i play a lot of Magic Arena and sometimes i love to play some quick drafts. Recently i took a little disappiontment. I like to play Standard, i also understand that someones like Alchemy but for me is a very expensive format, because i dont have a lot of wildcards. In the last draft rotation you put Baldurs Gate and now, if i want to play a draft, i have to play in a format that doasent give…1 vote -
Please revert the draft deck view
The UI for looking at deck statistics has recently changed. Now 3/4 of the screen is devoted to selecting avatars, card sleeves and pets, and it's much harder to me to see information about my deck. Please change this screen back! It was much more useful before.
Particularly for NEO, I often check my artifact and enchantment count mid-draft. Previously, this was visible above the fold, and I could see the graphs the entire time while scrolling through card types in my deck.
3 votes -
deck organizer
Hi, I would love to see some more sophisticated deck organization in the client. Right now, it feels like if you have more than 10 decks, it's just a mess to look at and select a deck. It makes sense to dedicate maybe 5 spots to recently played/built decks, but outside of that, we need folders (beyond just the "favorites" option) to be able to do anything with the 75 deck slots allotted. We also need better options for how we select decks in the play blade menu; how about color selection? Maybe a deck type selector? Really, allowing the…
8 votes -
Esika’s chariot
Upon the recent changes to some cards I.e Esika’s Chariot specifically, I have all 4 copies crafted but when I go to add them to a deck it adds the old card and not the newly changed one and no matter what I do or format I cannot get the new one to add to any deck, I have no trouble with any other cards except this one
7 votes -
Authentication failed/Attach failed/Unable to join/Lost connection
As of today (31. August) I'm
1. unable to log in most of the time (1.png)
2. unable to join matches the rest of the time (2.png)
3. occasionally waiting for server followed by lost connection (3.png+4.png)PC/Windows(64bit)
16 votes -
Legendary Rule
Please distinguish between the new and old legendary cards when a 2nd copy is played. I keep having to guess which to keep when playing duplicate planeswalkers as the graphic makes it impossible to tell which is which.
4 votes -
Jin-Gitaxias: Do you even bother play testing cards any more?
Blue does not need yet another instant "I WIN!" card in its inventory! This card is borked, borked, borked: undercost, too strong and a game-winning ability all rolled into one! You can't even kill it as soon as it comes into play because its ability negates any response you can make! And since it is a blue card, by definition the player is alreadly going to have a spell-killer in their hand to negate your 2nd attempt to kill it off. Yet another card that needs bannning yesterday, unlike the most recent crop that didn't include any of your worst…
3 votes -
[BUG] Game crashes
The game crashes very often when I clisk on PLAY, then on the table logo. When I'm about to pick my deck the game crashes.
2021.12.10.3971.904583
OS: Windows 10 Version 10.0.19043 Build 190436 votes -
log bug
Log in death loop. Correct user/pass, but returns to log screen forever
14 votes -
Night
I am playing on iPhone. I was playing a game where my entire game plan was playing 2 spells / turn. I was playing against a werewolf deck. Every time I played two spells during my turn, when my opponent’s turn began, it gave the “NIGHT” graphic and all the werewolves stayed on the nightbound side. This happened two turns in a row. I would have won otherwise.
11 votes
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