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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24023 results found

  1. 1 vote

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  2. No selectable death trigger for Ao, the Dawn Sky

    When Ao, The Dawn Sky died in my sealed game, it’s trigger went on the stack, and I shifted the stack to the side to see what was on top of my library (since I had just scry 3 with Imperial Oath). When I shifted the stack back, the options disappeared and I could not select anything. My timer ran out and no options were selected. I believe this caused me to lose the game.

    This was on Arena Mobile iOS and it was a sealed event, I was not able to grab a screen shot in time.

    1 vote

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  3. Mechtitan Core activation in Quick Draft

    I was playing the first game of a Kamigawa ND when I tried to activate the Mechtitan Core (the 5 mana ability) to attack and win that game, but the client crashed. I quickly restarted it, but the game was not resumed automatically and I was awarded a loss in the draft... I am using a PC with Windows 10 Home. This happened at around 9:35 am (UTC).

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  4. prodigy prototype

    Could not select despite having proper crew count.

    1 vote

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  5. What Is Missing

    Hi, I have been playing MTG Arena for a while and just wanted to comment on some of the recent changes and how I view them as a user, but more importantly I wanted to provide some suggestions.
    1) Alchemy was interesting in concept but it looks like it was rushed from an execution standpoint. The packs, for example, look uninspiring. Why should I want them? I understand there might be some interesting cards, but if I'm to set aside kayfabe for a moment, you're effectively monetizing/productizing patched content into a (mandatory?) format. That already sounds pretty lame. I'd rather…

    1 vote

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  6. Ironhoof Boar Bug

    I had ironhoof boar in hand with lethal on board but was never given a chance to channel it for +3/1 trample. It just went on to the damage step.

    1 vote

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  7. 1 vote

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  8. Gems not awarded for drafting excess of 4x on rares and mythics

    When drafting, gems are not being awarded when drafting rares and mythics above 4x.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  9. Smoldering Egg Japanese Translation Issue

    The smoldering egg creature type is mistakenly labeled as a dragon egg instead of a dragon egg.

    くすぶる卵のクリーチャータイプがドラゴン・卵ではなくドラゴンの卵と誤って表記されている。

    4 votes

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  10. Krothuss, Lord of the Deep - Not trigger On Attack Ability iOS

    When playing on iOS, Krothuss does not prompt the user to allow selection of another creature to create a copy.

    2 votes

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  11. Missed turn

    Mobile on IOS chugged so bad I lost the match. I was playing a Zombie tribal black deck and managed to get all 4 of my Champion of the Perished out. When he bounced some of them on his turn, I had enough mana to cast them all again, but the client was struggling so bad… I basically got my turn skipped. I’m on my 1 GB Wi-Fi at home, so I know it wasn’t my connection. Lost a critical match in Diamond

    2 votes

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  12. Cauldron familiar

    My opponent in the arena decathalon historic artisan event played cauldron familiar against me despite it being banned

    2 votes

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  13. Pithing Needle not blocking activated abilities

    Pithing Needle was played, targeting Warlock Class. Opponent was able to still use and activate card abilities. PN had previously worked when naming Cleric Class. Bug experienced on iOS. Thank you.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Daily Quest not counting spells casted

    I am playing with a monogreen, and after a match it counts only some of the spells as the color of the spell requested to finish the quest.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. triggered 1/1 counters not added to my creatures, but to opponents

    All triggered abilities to add 1/1 counters to any of my creatures would not add the counter. It did work properly for the first portion of the game. The triggered abilities would happen and prompt me to select a character if applicable, but the counters would not add onto the character and just disappear.

    1 vote

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  16. Bug in hand smoother in traditional draft

    There’s clearly a bug in the draw smoother in NEO traditional draft.

    I had three matches in a row w/ no land in opening hand (17 lands / 40 cards).

    Then I had it every other match for next 4 matches.

    Mulligan appears to solve the bug (it’s just opening 7).

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. timeout

    1. I am playing in a limited draft
    2. I am on a PC
    3. The opponent's timeout timer got to the end and nothing is happening
    4. It's supposed to go to my turn automatically if the opponent does nothing

    2022.13.10.4008.913722

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. TIMER DOES NOT TIME OUT?!!

    $%^& your bug reporting system, as I have had to do this 4 $%&* times just to get this post. Game is not timing out on my opponent, who is just chilling at the damage part of combat. SEE LOG

    1 vote

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  19. Game not timing out when oppent does not go to damage step.

    God **** and ******** you ****** bug report system. Game is not timing out on an opponent who has stalled me out at the damage step.

    1 vote

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  20. The game auto-tapped me for Tamiyo's cost

    I am infuriated! I tried to pay for Tamiyo's cost by manually tapping my lands, and even though I had EXACT mana to pay for Tamiyo (2 red mana, 2 blue mana and one green mana) the game auto-tapped both of my forests to pay the cost, one of which was enchanted by Harmonious Emergence (leaving me with one floating blue mana)

    This is beyond absurd! I do not understand why the game tapped me like this, even though I had an exact amount of mana to pay for my planeswalker. I lost my only other blocker and thus lost…

    1 vote

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