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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24894 results found

  1. Game crash during draft

    Arena crashed in the beginning of a Forgotten Realms quick draft on mobile (the match had already started, this was not while the game was finding one). Whenever I tried to reconnect I was met with a black screen, resulting in a lost match. My connection was stable and other apps worked the whole time.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  2. I am not able to start the game - after loading there is a message "Attach failed to drop other attach" and my login is not accepted

    Since today (August 31st) i am not able to start the game - after loading MTGA as usual, there is a message "Attach failed to drop other attach" and by repeating it again i get an authentification error and my login is not accepted...

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Daybound and Nightbound Mechanic not working

    I was playing in a innistrad sealed event and my opponent had tovilar, once it became night it never turned to day again despite me casting multiple spells. Pretty busted for the werewolf player

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  4. match crashed, when reconnected could not find my draft or continue match

    I was in a premier draft, i played my fifth game and had won all, the opponet was about to time out on a selecting a card from graveyard, the countdown stoped for the timer and did not continue, i was connected to internet the hole time(tabbed out and checked) and when i exited the game by alt+F4 and reconnnected i cant find my draft, or the game i was in or anything, cant even start a new draft. This is not OK.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  5. progression bar disapear

    on the main screen . Progression bar disapeared with all icons . ( dayly quest ...mastery progress.... ) all disapeared

    21 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Hacked account by DEPARTMENT OF JUSTICE

    Don’t allow the government to use someone account to make changes to the game…I lost levels which I regained with the same rewards for regaining levels…
    Additionally my card MARKOV PURIFIER, lost its ability to have a 1/1 human enter!!! Here’s a screenshot. There’s no way a card just loses an ability after I watched it work in a fight I went into my deck to put it back into play and saw it lost its ability to add a human warrior, with 1/1! There’s not 2 different MARKOV PURIFIER cards. Screen shot taken of this also and posting to…

    1 vote

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  7. Sydri' Galvanic Genius

    I know youve got a few older cards not in any of the sets on arena currently floating around the game for "historic purposes" and because of that I would like to request a single card be added that I dont think would break the meta or game any and I feel would slot in rather nicely. Sydri, Galvanic Genius. Its my favorite commander to use and I'd like to make an attempt at building her on historic brawl with what ever is available on arena.

    I understand it would be extremely difficult as well as time consuming and taxing…

    1 vote

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  8. xanathar

    Here's a ******* idea: BAN XANATHAR!!

    WHAT THE **** WAS WIZARDS OF THE COAST THINKING WITH THIS? IT MIGHT AS WELL SAY, "YOU WIN THE GAME, BUT FIRST WASTE YOUR OPPONENT'S TIME AND HUMILIATE THEM!"

    2 votes

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  9. Instrument of the Bards bugged

    Instrument of the Bards is bugged. No matter how many counters were on it, I could not get a creature from my deck.

    4 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  10. Friendly Brawl Match w/Companion Doesn't work

    Friendly Brawl match loads forever when trying to friendly brawl with Keruga in companion zone. Games work fine if I unslot him. All cards are following his deck restriction.

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. authentication failed

    I am getting an authentication failed while trying to log onto the game. I am using an android and I have restarted my device.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. 6 votes

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  13. daily quest reset after bot match bug

    After completing all the daily and weekly quests I then enter and do a bot match. After the bot match the daily and weekly quests are reset to 0/15 but when I do another normal match against a player they are still done and no rewards are given.
    This is just a visual bug I guess but still a bug as it was very confusing at first.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Burn Down the House Bugged

    On Mobile:

    1. Played burn down the house, summoning devil tokens.
    2. On the next turn, I cast a second burn down the house again summoning tokens.
    3. Instead of adding three additional tokens to my board, my original three tokens were instead removed from the battlefield (I was not allowed to apply damage to any targets) and then summoned three new tokens.
    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Saryth's deathtouch didn't work

    Saryth's deathtouch didn't work when I tapped a creature blocking. Blocked with Jaspera, tapped it before recieving damage, it died and attacking creature didn't.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. mastery rewards past lv 90 not recieved

    I'm at mastery level 103, and just bought the mastery pass after finishing a draft. I got all the rewards up to and including mastery level 90, but none of the 13 uncommon cards came through.
    I couldn't see that I recieved any rewards other than the lv1 rewards (as a pop up on the screan), but checking the packs tab showed that I got them, looking at the mastery tree showed the orbs, I got the token, the gems (not sure about the gold but probably got that too). klicking on build new deck showed that I had gotten…

    2 votes

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  17. Discovery//Dispersal

    Should of screenshotted it but it wouldn’t allow me to cast nor discard it from hand. Was able to cast different spells. It cost the game. XD

    2 votes

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  18. Pre Order Kamigawa Neon Dynasty bundle disapeared

    I pre-orderred both Kamigawa bundle. There showed up in my pack tab as unoped and able to be redeemed on the 10th of Feb. One of them is not showing up anymore (the one with the draft tokens)

    2021.12.80.3983.908401

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  19. PLAYNEO redeemed but didn't receive anything

    I think you enabled the code playneo too early. I tried keying it in out of curiosity and it accepted it. However, it waited for the server and eventually didn't do anything. I went to the packs section and alas there was nothing there. After retrying the code it says it was already redeemed.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  20. Only getting one point in BO3 if opponent quits during sideboarding

    Whenever a player quits during Sideboard in BO3, the winner only gets one point when before it was two. This needs to be addressed as it can get very abusive. Easiest way to reproduce bug is to play a BO3 ranked match and quit right away and concede during side boarding, checking the rank afterwords as it should only go up or down by 1 point

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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