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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25428 results found

  1. Storm counter

    Hello,
    It is annoying when playing storm I should note numbers of spells played while a digital game is supposed to do that for me like it is the case on MTGO.

    3 votes

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  2. Unity Crash Error unity 2019.4.5f1_81610f64359c

    I can't play because as soon as I try to open a game, a draft or similar, it gives me this error unity 2019.4.5f1_81610f64359c, how can I do? is it possible to fix it? I read that several have complained about this problem but you haven't solved it yet. How long will we have to wait? Thank you.

    15 votes

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  3. Historic Brawl

    why can't I play Historic Brawl anymore? I don't understand why it's gone

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. card distribution system killing the game

    Card distribution system screwing up the game, I love the game, I'm addicted, playing a lot. but i'm thinking about quitting playing due to the ranked card distribution system. There comes a point where it's impossible to win and it's not for lack of good spells but because the system only buys mana, or simply doesn't buy mana. every time the same thing. I change the deck and nothing. or missing or left over. due to this i am seriously considering leaving the game. does anyone else have this problem? sorry for bad english

    4 votes

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  5. AFR mastery pass levels unattenable

    The AFR mastery pass has 80 levels, but unless you invest additional gems to gain levels, it is practically untenable through regular play to reach that level during the time the pass is available (likely can reach level 70 with regular play). This is frustrating as I paid for the pass and it feels like I do not have a fair chance to reach max level.

    4 votes

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  6. Full control issues

    Playing on android. I was trying to cast mystic reflection on Hoplite. I press and hold the appropriate button to enter full control (player avatar button), I see that full control is active so I play Hoplite but the spell just resolves rather than holding priority to cast the mystic reflection. I had more than enough Mana to cast so that wasn't the issue. This happened 2 games in a row, both games I could have won if the game was working as intended. Worked fine before when using the same card on phylath, and now I can't get it…

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Modern

    Please add formats like Modern and Legacy into Arena eventually. There are large amounts of people like me who would very much like to play them and put money into the game in order to play them, yet refuse to play MTGO (because of its horrible UI) or paper (I prefer playing lots of matches daily, and in a videogame rather than a physical card game with social interaction).

    I am sure that you would make great amounts more profit if you added such older formats to Arena. There must be very large amounts of people like me who are…

    7 votes

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  8. Blood researcher

    Couldn’t target my Blood Researcher in quick draft with any spells.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Casting wrong card

    Opponent casted a Tovolar for 2 mana on turn 2 somehow, it ended up being a different card

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Dollhouse of horrors multiple tokens died to one Rot-Tide Gargantua

    I had 3 tokens that had been created from Dollhouse of Horrors. My opponent played Rot-Tide Gargantua and exploited. I chose one of the tokens to sacrifice, and then all 3 of them poofed out of existence. They were not affected by any kind of -toughness effect that should have caused them to all die. The other 2 tokens should have still had at least 2 toughness.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Firja's Retribution

    I just had an issue with Firja's Retribution that I wanted to point out. Unlike many other threads here pointing out that the token does not even get created, this one did something very different.
    This time I saw the token created, but it was also given the Double Strike Mechanic. The angel that the player created has Flying, Vigilance and Double Strike upon creation and was able to block & kill a 7/7 creature I had.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. DFC Pathway automaticaly landed on the board without being asked wich side to choose

    After i dragged on dropped Brightclimb Pathway // Grimclimb Pathway on the board it automatically landed on the board without being asked which side to choose.
    the back side Grimclimb Pathway landed without i selected it.
    It is the first time this happened to me (and this is very irritating).

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. 締めくくりの声明のコスト

    終了ステップになっても軽減されない。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Sword of Body and Mind wouldn't equip

    My sword of body and mind wouldn’t equip to my creature during the game. Nothing on the board could have prevented me from doing so.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Limiters ignored

    was playing a game against a black deck that played ghoulish procession on my android device. The procession triggered twice in a row upon a single death. The only creatures left on the table were 2x champions of the lost. there were no other permanents that would cause a trigger to trigger twice, let alone cause it to break its own rule of "This ability only triggers once each turn." Had a similar incident with Cleric of life's Bond. Very disheartening that limiters that say only once ofr only the first time each turn don't seem to work.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. unresponsive cloudkin seer

    after playing cloudkin seer i was unable to interact with the card. i couldnt select it to target, attack, or block

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Didnt recieve reward

    Just finished seales draft and didnt recieve my 1400 gems and 3 packs

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Redemption Code Problem

    My redemption code for the pre release of Crimson Vow doesn't work. There are (4) either 0's or o's in the code. I have tried several different combinations and am now ****** off from dealing with this. I realize it is a free code but it discourages me from spending money on your product.

    2 votes

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  19. Receiving a Mythic Rare wildcard in an opened pack did not increase my number of available Mythic Rare wildcards

    This week I opened a pack that I had purchased in the store. It contained a Mythic Rare wildcard. Before opening that pack, I had 5 Mythic Rare wildcards available. After opening the pack, I still had 5 available; it did not increase as it should have. Playing on PC. One-time issue.

    12 votes

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    1 comment  ·  Store  ·  Admin →
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  20. Installer busted with Unity Failware

    The installer does not work.

    All the 'tricks' at https://mtgarena-support.wizards.com/hc/en-us/articles/360053221471-Advanced-Troubleshooting-for-Installation-Issues-on-PC
    Do not work. (Big Surprise ofc..)

    Unity **** is failing here! As expected, because on Android none of their Failcrap works too!! So please cancel their Failware involvement, and get a programmer that can actually make working stuff!! Alliance with Unity is hiring goblins to do some programming.

    Nothing but glory in their Failvillage. Probably waving degrees in programming left and right too. And making apps and addons too. Epicly failing in these on all levels.

    Tried the exe installer and mri whatever too. Deadending at Unity 2019 popup crashing…

    1 vote

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