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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24775 results found

  1. Strategic planning can't select option

    Cast Strategic planning in draft. close browser to check graveyard. Return to browser and all 3 cards cannot be selected. Forced to auto concede upon timeout

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Stomp (Damage cannot be prevented) vs. Selfless Savior (Indestructible)

    I have Selfless Savior and Sram, Senior Edificer on the battlefield. Opponent plays Stomp, which deals 2 damage that can't be prevented, and targets Sram. I sacrifice Selfless Savior and give Sram indestrucible, however the 2 damage from Stomp still kills Sram.

    Indestructible DOES NOT prevent damage, it is defined as follows on print versions of the card in question: Damage and effects that say "destroy" don't destroy it.

    Here is a ruling on Stomp I pulled from Gatherer: Stomp only stops damage from being prevented by effects that specifically use the word “prevent.”

    Sram should have taken the 2…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. update : timer bug once again

    Everything is in the title.
    Like last time for last update.
    Ppl which overcome the timer make the game freeze....

    2 votes

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  4. Magecraft / Wildshape bug

    Wild Shape / Magecraft glitch. To reproduce the bug, use dragonguard elite or a clever lumimancer. Lumimancer is the worst one because it gets a +2 bonus. Wild shape should give you the option of a 1/3 turtle hexproof, 3/3 trample, or 1/5 reach. On magecraft abilities cards it does not take on these attributes but stacks them. Casting one 3/3 trample wild shape on a lumimancer gives it +2/+2 from mage craft and a +3 bonus. I have seen 3rd turn 10/10 with trample from this bug. Wild shape “should” turn the creature into a 3/3. Not stack on…

    1 vote

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  5. Magecraft / Wildshape bug

    Wild Shape / Magecraft glitch. To reproduce the bug, use dragonguard elite or a clever lumimancer. Lumimancer is the worst one because it gets a +2 bonus. Wild shape should give you the option of a 1/3 turtle hexproof, 3/3 trample, or 1/5 reach. On magecraft abilities cards it does not take on these attributes but stacks them. Casting one 3/3 trample wild shape on a lumimancer gives it +2/+2 from mage craft and a +3 bonus. I have seen 3rd turn 10/10 with trample from this bug. Wild shape “should” turn the creature into a 3/3. Not stack on…

    1 vote

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  6. Magecraft / Wildshape bug

    Wild Shape / Magecraft glitch. To reproduce the bug, use dragonguard elite or a clever lumimancer. Lumimancer is the worst one because it gets a +2 bonus. Wild shape should give you the option of a 1/3 turtle hexproof, 3/3 trample, or 1/5 reach. On magecraft abilities cards it does not take on these attributes but stacks them. Casting one 3/3 trample wild shape on a lumimancer gives it +2/+2 from mage craft and a +3 bonus. I have seen 3rd turn 10/10 with trample from this bug. Wild shape “should” turn the creature into a 3/3. Not stack on…

    1 vote

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  7. Couldn't put cards on the bottom during scrying

    During Traditional Sealed event game I was manascrewed on 3 lands for several turns and cast Introduction to Prophecy. It revealed 2 nonland cards on the top of my deck which I needed to put on the bottom in order to draw lands and survive, but for some reason I couldn't move the revealed cards anywhere, so they stayed on top, which meant I wasn't drawing lands for two more turns. That cost me game and match.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. パラディンクラス

    相手がパラディンクラスを使用した際に、自分のターンでも呪文のコストが増えることがある。複数回確認しており、預言されたカードのコストが預言していない状態になる不具合が起こることが多い

    1 vote

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  9. Missing rare wildcards

    This is the second time I open a package complete the wildcard wheel and I don't get my wildcard, in this case a rare one.

    21 votes

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  10. Allow saving alt card lists with decks (separate from deck/sideboard) to make deck creation/tuning easier.

    When starting a new deck and swapping in and out cards by trial and error, the current deckbuilder GUI can make it difficult, annoying, or even sometimes impossible to do that efficiently or quickly. Usually there may be 100 or so applicable cards that may go into a deck concept. You hunt down all of those cards and get to the cards you want in your deck and sideboard. While you are still creating and tuning your deck, you want quick access to the remaining cards out of the 100 you initially identified to swap in and out to hone…

    1 vote

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  11. Incompatible card

    Someone just played a card against me that destroyed a basic land...this is ******* ludicrous. It's bad enough playing a game of "no" against a blue deck...wtf is the point of playing a match when you cant even get basic land out? Stupid stupid stupid

    1 vote

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  12. 黒吸血鬼クリーチャー「コウモリに囁く者」の解説が正しくない

    1.黒吸血鬼クリーチャー「コウモリに囁く者」で対戦相手にダメージを与えてもコウモリトーマンは絶対に生まれない。よって説明文と挙動が異なる。
    2.PC
    3.必ず発生
    4.1/1コウモリトークンの生成
    5.none
    6.none

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  13. Game glitched out and left creature on stack

    During a game, the interface was very messed up. One of my creatures remained on the stack from round 2 until I died, and multiple land were not tappable. Felt like a memory corruption or leak.

    Version: 2021.8.0.950.884923

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Strict Proctor does not prompt to pay cost

    Opponent had Strict Proctor in play. I cast Pillardrop Rescuer with mana up to pay. The game did not prompt me to pay the cost for Strict Proctor.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Fix Resend Verification Email feature

    It seems that you now have to login to your account before submitting a request to Customer Service. However, the website asks you to verify your email adress first, which I am unable to do because it won't send me the verification email. I think that the Send Verification email feature might be broken. It's been hours now and I still can't find said email. And yes, I've checked my spam folder.

    13 votes

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  16. 1 vote

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  17. Non ho ricevuto il premio maestria del lv. 30.

    Stavo scartando il pacco di carte ricevuto con il lv maestria 30,ma non mi ha dato nessuna carta e il gioco si è bloccato. Chiudo, riapro e non mi da ne la busta da scartare ne le carte nuove. Come posso fare?

    2 votes

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  18. Mouse Scroll Support on ipad

    Hi there. I’m very happy with the latest improvements to the deckbuilder on tablets.

    One thing I think would be an excellent addition is mouse scroll wheel support. Since iPadOS now support mice and cursor, it would be nice to be able to use the build in scroll wheel in the app.

    3 votes

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  19. ログインした後にログイン画面に戻る

    ログインした後にログイン画面に戻る。

    1 vote

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  20. Duplicate Protection Failure

    I bought a throne of eldraine booster for sale today. I opened it and got 20 gems. Digging through my collection, I discovered that there's plenty of rare cards in that set that i don't have 4 of.

    6 votes

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    1 comment  ·  Store  ·  Admin →
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