MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24258 results found
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Game freezes all the time
After the most recent update Arena freezes all the time, basically after like 2-3 games it happens at least once a game. This happens at any occasion like playing a game, browsing collection, just being in a main menu.
Log attached is from a freeze during browsing of my collection.
Sound can be heard and game actions as well, but graphics just stops updating.
I have Ryzen 5 2600 with RX 6750XT and changing game details has no effect on this.2 votes -
Chevill, Bane of Monsters triggers improperly
Chevill, Bane of Monsters states that when a creature/planeswalker an opponent controls with a specific kind of counter on it dies, trigger this event.
His trigger is going off before the target actually dies.
Example:
I have a creature with the counter. My opponent casts a spell, targeting my creature, which will kill that creature. But, as soon as the spell is cast, the trigger for when the creatures dies is added to the stack. This is incorrect, even when I do not have a response. The permanent needs to hit the graveyard before his trigger can be added to the stack.
Chevill, Bane of Monsters states that when a creature/planeswalker an opponent controls with a specific kind of counter on it dies, trigger this event.
His trigger is going off before the target actually dies.
Example:
I have a creature with the counter. My opponent casts a spell, targeting my creature, which will kill that creature. But, as soon as the spell is cast, the trigger for when the creatures dies is added to the stack. This is incorrect, even when I do not have a response. The permanent needs to hit the graveyard before his trigger can be added…
1 vote -
Rebel Armory Equip Cost Free
Equip cost for all equipment on the field is 0, when it should be 1. Astor, Bearer of Blades, Kemba's Outfitter, and Bladegraf Aspirant reduce the cost of equipping (for Bladegraf Aspirant, it only reduces the cost of equipping to itself). When some combination of these cards are out, MTG Arena reduces the cost of equipping to any creature to 0 instead of 1. Please make sure that the cost reduction to equip is working correctly.
1 vote -
Bug
I only get 1 daily reward each day instead of two. The second never loads and doesn't show up. The setting screen has also been blank. Suck I play a lot and could use that gold
1 vote -
Match Balance
Hello,
I've been playing MTG since 1999 and have been playing Arena for awhile. When I started I found the experience very enjoyable. Some wins some losses and have since had several friends download to play with me. But.
Playing Events is dreadful. The rewards are enticing but spending the time to gather enough gold to play only to be faced with opponents whose decks far outweigh the ability of a "free" or "new" player make the entire platform far from enjoyable. I played for a few days to gather enough gold to try the events. 3 matches only and I got destroyed in only 3-5 turns. This is why I stopped playing.
It was no longer fun to play because every match that I had to spend a few days gathering the resources to participate hoping for at least a win or two to get a pack rather than just buying packs was utterly wasted time and ruins the experience. Please bring some balance to the game and match up players with ones at least close to their mastery or perhaps "deck value."
Hello,
I've been playing MTG since 1999 and have been playing Arena for awhile. When I started I found the experience very enjoyable. Some wins some losses and have since had several friends download to play with me. But.
Playing Events is dreadful. The rewards are enticing but spending the time to gather enough gold to play only to be faced with opponents whose decks far outweigh the ability of a "free" or "new" player make the entire platform far from enjoyable. I played for a few days to gather enough gold to try the events. 3 matches only and…
2 votes -
2 votes
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Gameplay balancing
Here's a great idea: how about you guys actually playtest the cards before you release new decks? Or maybe review the decks that are being played, since everyone just googles whatever the meta is. Nothing says "fun" like being down to 11 points on round 2 with no cards on the board and your opponent has 2 because he's playing a red rushing deck. Or having an opponent have 5 land cards on the board before you've even gotten to your 3rd turn. Or being up against 9 dinosaur cards by the end of round 4. Or seeing "Zoetic Glyph" at any point in the match. This game is so incredibly unbalanced unless you google whatever the current meta is. What's the point of making so many new cards if only 30 or so of them are actually viable? No wonder Standard is not picking up as quickly as you guys want...
Here's a great idea: how about you guys actually playtest the cards before you release new decks? Or maybe review the decks that are being played, since everyone just googles whatever the meta is. Nothing says "fun" like being down to 11 points on round 2 with no cards on the board and your opponent has 2 because he's playing a red rushing deck. Or having an opponent have 5 land cards on the board before you've even gotten to your 3rd turn. Or being up against 9 dinosaur cards by the end of round 4. Or seeing "Zoetic Glyph"…
2 votes -
Cavern of Souls suggests creature type from my opponent's deck
Is it supposed to give me that kind of information?
I was facing an Izzet Phoenix deck so it was likely because of Picklock Prankster1 vote -
Busta oro
Non mi viene data la busta oro anche dopo svariati acquisti con le monete oro
1 vote -
Revealed face-down wildcard in pack not added to wildcards owned
On 'Packs' screen, I clicked 'open all' on 12 MKM packs. Before that that point I had 0 rare wildcards and 1 mythic rare wildcard. After the packs opened, while they were still on display, with the rare cards still hidden, I checked my wildcards; 2 Rare wildcards and 2 mythic rare wildcards. So presumably one of the opened packs included a rare wildacrd. Fine so far.
Then I revealed the face-down cards from the opened packs one by one. One of them was a rare wildcard. I checked my wildcards again; 2 rare, 2 mythic; The number of rare wildcards had not increased.
Expected behaviour: revealing a wildcard increments the number of wildcards of that type.
Platform: Android.
On 'Packs' screen, I clicked 'open all' on 12 MKM packs. Before that that point I had 0 rare wildcards and 1 mythic rare wildcard. After the packs opened, while they were still on display, with the rare cards still hidden, I checked my wildcards; 2 Rare wildcards and 2 mythic rare wildcards. So presumably one of the opened packs included a rare wildacrd. Fine so far.
Then I revealed the face-down cards from the opened packs one by one. One of them was a rare wildcard. I checked my wildcards again; 2 rare, 2 mythic; The number of rare…
1 vote -
Unearth triggers from exile
Phyrexian Dragon Engine was exiled with Divine Purge.
When I played it from exile it came back tapped as it should but triggered unearth triggers and I had to sacrifice it at the end of turn.This happened on Android.
2 votes -
pilfered proof
On arena, when you have a solved "Case of the pilfered proof" and play a card that states "Investigate twice", the game incorrectly only gives you a single extra clue token, where it should give you 2 because "investigate twice" is two separate instances of creating a token. Confirmed with IRL judge at my local LGS and a judge via #magicjudges-rules.
2 votes -
there was a problem when communication
Последние 3 дня вижу такую картину при попытке начать любой матч будь то рейтинговый стандарт или игра с ботами, купил пропуск и все(
1 vote -
Option buttons disappearing after going into store
On IOS, I log in and go to options and all the buttons are there and visible. after going into the store page the buttons on the option page have no text. Relogging will bring the buttons text back.
1 vote -
Massacre Girl, Known Killer only drew one card after killing two creatures in combat
My opponent in a recent friendly match encountered this bug. Opponent attacked me with only Massacre Girl, Known Killer, which I believe was a 4/4 with wither due to its own static ability exactly as usual.
I controlled two white and blue 2/2 Knight creature tokens, created from Invasion of New Phyrexia. I used both tokens to block MGKK.
As combat damage was applied, 2 of the 4 from Massacre Girl KK was marked on each token. Due to wither this damage was dealt in the form of -1/-1 counters. Meanwhile, though, both tokens dealt damage as well, 2 each.
All three creatures died, which was correct.
However, I believe Arena then only caught one trigger of the final ability, and my opponent only drew one card. Both of my tokens had power and toughness 0/0. The triggered ability is not written “one or more” so it should have triggered twice and led to two drawn cards.
This bug was encountered as I used an iPad. Unfortunately I cannot provide a log because even though I used the client to try to make one, I am unable to find anything to share.My opponent in a recent friendly match encountered this bug. Opponent attacked me with only Massacre Girl, Known Killer, which I believe was a 4/4 with wither due to its own static ability exactly as usual.
I controlled two white and blue 2/2 Knight creature tokens, created from Invasion of New Phyrexia. I used both tokens to block MGKK.
As combat damage was applied, 2 of the 4 from Massacre Girl KK was marked on each token. Due to wither this damage was dealt in the form of -1/-1 counters. Meanwhile, though, both tokens dealt damage as well, 2 each.…1 vote -
Bug- Veil of Summer preventing combat damage
Veil of Summer prevented combat damage from blue and black sources.
Hexproof prevents damage now? I'm sure only protection from color does that. I checked the graveyard, exile and all permanents on the battlefield. Nothing should have prevented my combat damage when I blocked his creatures. This also prevented my lifelink from my Atraxa in order for me to still be alive.
1 vote -
Fblthp Plotting Spree cards doesn't Plot
If Fblthp plots a spree card from the top of the library the base casting cost is not plotted. It just forces the card to sorcery speed and all costs still need to be paid (found this out when I plotted Dance of the Tumbleweeds from top of my deck - next turn I had two mana available and needed the spell in order to stabilize. Instead it told me I needed 1G+1 to cast it from plot).
1 vote -
Plot
Just ran into a bug with the plot mechanic.
I was tapped out and attacked my opponent. I had ram through ploted for a few turns. My mana was tapped out but I knew I could cast ram through and kill my opponent on my post combat main phase. However the game passed through my port combat main phase.1 vote -
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1 vote -
Savage Smash not targeting
During game play, Savage smash would not target any of my opponents 3 creatures after using Shifting Grift and floating a mana from Hardbristle Bandit during the SG trade. Savage Smash worked fine on the next turn.
1 vote
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