MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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24554 results found
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1 vote
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When Goddric, Cloacked reveler enters game crashes. Similar to Cemetery Gatekeeper.
When Goddric, Cloacked reveler enters game crashes. Similar to Cemetery Gatekeeper.
Entering the game after crash does not staibilize the game and crashes again when When Goddric, Cloacked still on battlefieled.
Possibly it happens due to specfic animation.
2 votes -
Game loss with minor service interrupt
During a game, if I lose internet for literally half a second, I get the "connecting to server" overlay, and the only way to get back into the game is to close my client and reopen it, which it takes so long to load that by the time it loads in I have already lost the game.
This happens when I go from wifi to wireless data (I'm on android), when I go from wireless data to wifi, or even if the wifi has a small hiccup that lasts for a short enough period of time that it only appears on my android as going from full service to 3 bars (1 bar shy of full service). So if I happen to walk through a dead spot in my wifi, I may as well just chalk up another loss as I have been unable to successfully rejoin a single game that this happened to...
During a game, if I lose internet for literally half a second, I get the "connecting to server" overlay, and the only way to get back into the game is to close my client and reopen it, which it takes so long to load that by the time it loads in I have already lost the game.
This happens when I go from wifi to wireless data (I'm on android), when I go from wireless data to wifi, or even if the wifi has a small hiccup that lasts for a short enough period of time that it only appears…
2 votes -
1 vote
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Caught red-handed sacrificed creature on resolve
My opponent cast caught red-handed on my creature, on their first main phase, and it sacrificed automatically before it could attack me. There were no sacrifice effects cast or activated by my opponent. I had coveted falcon on my side of the battlefield, that wasn't targeted by caught red-handed
2 votes -
last played ranked changed to best of 3
i have not played best of 3, and my "last played" put me into a ranked best of 3 when its clearly a best of 1 deck, i am now losing 2 pips because the game put me into a mode that i did not nor would have selected.
2 votes -
Cannot purchase summer sticker pack with gems
I have enough gems to purchase the summer sticker pack, but when I click buy, I am told I do not have enough total gems.
7 votes -
Tokens and art cards
Could you please change the contents of the new Play Booster packs so that instead of giving a token or art card, you give an art/token combo card? That is to say, art on one side and token on the other? That will maximize the card slot for both play and artistic efficiency. Thanks!
1 vote -
Historic Artisan Banlist Error (and other suggestions)
There is an error on the Historic Artisan banlist. It says that Cauldron Familiar is banned, but it turns out that A-Cauldron Familiar is still allowed. This is a little confusing, as Cauldron Familiar is not even in Historic Artisan, so either the card shouldn't be on the banlist, or you should update it to A-Cauldron Familiar.
As someone who has run and participated in quite a few Artisan tournaments, there are also some other things I would suggest about the banlist, based on having tested extensively with these cards:
Wilderness Reclamation and Veil of Summer could be unbanned without issue. Green is currently one of the weakest colors of the format, and these two cards would open up a unique new strategy that uses it.
Persistent Petitioners are not worth banning/should be unbanned, and even if you want them banned to improve deckbuilding creativity, then Rat Colony is an even stronger and less creative deck, so at the very least, there's inconsistency here.
Abiding Grace and A-Cauldron Familiar are both riskier to unban, but would lead to interesting new strategies (and A-Cauldron Familiar is probably okay after the nerf).
There are also a few cards that are probably too strong for the format that are worth considering adding to the banlist. In order from most worth banning to least worth banning, we have Oni-Cult Anvil (which was the key piece of an insanely strong decklist that we eventually banned from our tournament series), Nazgul (which wins super easily and is the biggest "if you don't have an answer you die" deck in the format), Scurry Oak (which is part of the most consistent combo deck of the format), and Putrid Goblin (the centerpiece of the fastest combo deck in the format).
Lastly, and perhaps most importantly, there are some cards that aren't a huge issue from a balance perspective, but have other issues. These include Mishra's Bauble (which if allowed in the format, makes it impossible to run tournaments with the "Historic Tournament" challenge option) and cards that let you draft Rare cards (March towards Perfection, Xander's Wake, etc.), which ruin the spirit of the format by breaking the rarity pie.
While I wouldn't suggest you take every single one of these suggestions, but as someone who is heavily invested in the format and studied it extensively, I wanted to add 2 cents on top of bringing up the "Cauldron Familiar vs. A-Cauldron Familiar" issue in the current banlist.
Thank you!
There is an error on the Historic Artisan banlist. It says that Cauldron Familiar is banned, but it turns out that A-Cauldron Familiar is still allowed. This is a little confusing, as Cauldron Familiar is not even in Historic Artisan, so either the card shouldn't be on the banlist, or you should update it to A-Cauldron Familiar.
As someone who has run and participated in quite a few Artisan tournaments, there are also some other things I would suggest about the banlist, based on having tested extensively with these cards:
Wilderness Reclamation and Veil of Summer could be unbanned without…
1 vote -
It wouldn't let me cast with correct mana
I lost my draft game because the game wouldn't take the red mana I had on the table.
1 vote -
gems
In the past few weeks, whenever I try to order gems and click on the button, I see 'waiting for the server' on the screen indefinitely. However, I have no issues playing online, and I've never experienced this problem before
1 vote -
Program crashes when trying to change decks or go into deck building
On iOS Arena
After recent update, I can only play recently played matches.
When I tap decks, the game crashes, when I try and switch decks, it crashes,
I’ve tried restarting phone, quitting app, logging in and out, no help.
1 vote -
Borderless Card Styles visual bug
Fix it so my android phone can display it properly since I pay good money?
1 vote -
Cannot log on. System only opens till I get to "searching for active games" then freezes.
Game opens but freezes once it gets to "checking for active games" I have uninstalled MTGA on my Android and re-installed but the problem persists. Boerewors Pirate
1 vote -
Mana-Tapping Soft Lock
While I was playing Brawl, I was manually tapping my lands to cast a spell, when suddenly the opponent conceded while I was tapping the lands, but the game was just stuck in limbo, not letting me do anything, and the only way to get out of the game was to task-manager close the app.
I caused this bug to happen by tapping a 2-colored land at the same time the opponent conceded.
1 vote -
Bug about humiliate
Humiliate does not work accurately in OTJ quick draft.
1. opponent cast humiliate targeting outlaw medic and i
2. PC
3. i was targeted and had to discard 2 cards
4. instead of 1oppponent was
1 vote -
1 vote
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Can't play any cards
For the last 3 days, I have been unable to play any cards. I can enter a match but every time I try to play a card it immediately stops working and tries to reconnect to the server. I have tried closing and reopening the game, and it reconnects me to the match in progress then stops working again as soon as I play another card.
2 votes -
Pantz on Fire
The interaction between Pantlaza and Teleportation circle do not seem to work right per how each is directly worded. Pantz ability states this only happens once per turn. If you blink Pantz with Teleportation circle, the ability on that Pantz already triggered that turn, regardless of re-entering the battlefield. Included someone's thought through a Facebook group on how the wording isn't functioning as one would read.
2 votes -
Bunnicorn
Purchased card for 1,000 coin. Did not receive card, but took my coin. I’m on IPhone. Would like card and coin back at least. Would love Mastery Pass covered. Just thinking about how many other accounts have been cheated. Thank you for your time.
1 vote
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