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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24744 results found

  1. Moraug not functioning properly

    Moraug, Fury of Akoum has a landfall ability that is supposed to give an extra combat turn and untap all creatures you control at the start of that extra combat turn.
    The extra combat turn DOES occur, but your creatures do not untap. This means that the game skips over the extra combat turns since there are typically no valid attacks possible after the first combat step.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Packs not visible during draft

    During Zendikar Rising traditional draft, the pack contents were not visible for approximately 30% of packs. After returning to the home screen, and then resuming the draft, the cards would appear about 10% of the time.

    16 votes

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  3. Mesmeric Glare (Hypnotic Sprite's adventure) Japanese mistranslation

    Mesmeric Glare (Hypnotic Sprite's adventure) Japanese mistranslation.

    マナ総量が3以上である呪文1つを対象とする。 それを打ち消す。
    means
    Counter target spell with mana value 3 or more.

    3 votes

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  4. the first iroan games card

    the first iroan games card..played first rule, then turn came back to me did not play second rule of, put three +1/+1 counters on target creature you control. we went 3 0r 4 rounds and it did not play....so needless to say i lost because of this incident

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Arena Mobile Targeting Attached Permanents bug

    I have encountered a consistent error on the mobile platform where I am unable to target a permanent that is attached to another permanent. It occurs when I try to enchant and equipment on a creature with a Rune enchantment and most frequently happens when I attempt to activate Akiri, Fearless Voyager's ability to unequip an equipment. It only moves the card side to side as if you were expanding it, it won't allow you to actually select it. It seems that exiting the app and reloading occasionally fixes it, however I tend to time out before I am able…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Historic horizons

    Historic horizons is an awful idea. I don't play hearthstone because I dont like hearthstone. You're not attracting new players this way. But it is for sure a great way to get vets to stop playing.

    1 vote

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  7. Please Fix Terrible Matchmaking

    I play 2 types of decks: Mono Red and Dimir Rogues with Lurrus. Whenever I play say, Mono Red, I literally always get matched up against other Mono Red or a Tibaults deck. Today I played 50 games for my 15 day wins. 30 of them were against Mono Red, 17 against Tibaults, 2 against White/Red and 1 game I played against Dimir Rogues. I got so sick of playing the same **** game that I made the Dimir deck to get some variety. When I play that deck, I literally only go up against other Dimir decks, Yorion removal,…

    2 votes

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  8. Erebos' Intervention bug - freeze

    Chose a value for X and clicked OK, but then got roped and wasn't able to target a creature. Stuck on "select a value for X." Then after the first timer rope ran down, it froze on the hourglass.

    2 votes

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  9. redeaming Code from Planewalker Deck Error

    i cannot redeam the code of an freshly opened planeswalker deck. deck speech is italian and it is an old jace deck from war of the spark. any suggestion what to do? i bought some planewalker displays from ravnica and wots and i hoped to use the codes in the arena?!

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  10. Got old and banned cards from my renewal?

    I opened my renewal package today and got four cards that just rotated out, three cards that are banned in Standard (Fires of Invention and OUaT), with the only usable card being a single Harmonious Archon and a couple of gem cards. A screenshot of my renewal gifts is attached.

    Is this intentional?

    15 votes

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    2 comments  ·  Events  ·  Admin →
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  11. Crux of Fate - In pack but did not recieve the card in collection - Can not find or use and I want it...

    I opened a Crux of Fate and when I tried to view it or even add it to my deck IT IS NO WHERE to be found. This is crazy! Why do I even play this game??

    I didn't save any videos of this as I do not record and I have no idea what kind of files I could upload to help, but I want this addressed right away!

    3 votes

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  12. Client does not maintain offline or online status

    The client is not anymore able to remember wether if I set the status to online or offline, it keeps logging me in as online all the time from both windows and android app. I used to be able to set the status to offline and keep it that way.

    3 votes

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  13. Sound since Strixhaven

    The theme sound of the new Strixhaven-Board is a lot louder than on any other board, the same as it was when the Amonkhet board got added to MTG Arena.
    Besides, and this is not related to any board but a general occurence, the sound when the Magecraft ability is triggerd is also a lot louder than everything else.

    2 votes

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  14. Ban Esika, God of the Tree in Brawl

    Esika makes an enchantment your commander (basically impossible to deal with for red / black, limited counterplay in other colors except for counterspell tribal) that easily drops turn 4 and proceeds to then guarantee free bombs every turn after. And you can still cast any bombs you draw each turn as well. Sprinkle in some mana rocks and removal with your bombs and it's usually a guaranteed win. You can try placing it as a "Tier 1" commander but I think it's bad enough that a ban will be the only practical solution.

    5 votes

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  15. People quit when they lose

    People shut down the game when they are about to lose forcing you to sit through up to 4 timeouts.

    It is actually event more time waiting because you have to wait until it is their turn again after the 4 timeouts and wait for the 30 second time to go off again. All because they lost and don't have the decency to concede

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Gameplay no playing cards displaying during play after entering game on android

    Gameplay no playing cards displaying during play after entering game on android

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Battle Summary/History

    Sometimes visual effects are so quick that I don't know what happened. It would be nice to be able to review a transcript of the battle after it is done so I can see what actually happened in places where I was confused without slowing down the actual battle (and sometimes I can't see the card any more once the effect takes place, such as if it was exiled). While a text log would suffice, with the level of visual polish already presented, I would recommend allowing users to step (forward/backward, and maybe navigate a timeline with turn numbers) through…

    2 votes

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  18. in game I cant play a card. I pull it up to play but when i release it, it falls back into my hand.

    in game I cant play a card. I pull it up to play but when i release it, it falls back into my hand. playing on HP laptop

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Double strike broken

    I blocked a double strike creature with a deathtouch creature. Toughness survived first strike, then did not kill the double strike creature when normal damage was applied. Will not purchase until resolved.

    21 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  20. Auto Pass Priority With Scavenging Ooze

    My opponent cast a Languish while I had a Scavenging Ooze on board and 3 open green mana. I activated it, exiling a creature from my graveyard, and after the ability resolved, it auto pass priority, resolving the Languish. There were plenty more cards in graveyard, and had I been able to activate it again, I could have exiled another creature in my graveyard and saved the Ooze.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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