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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24409 results found

  1. auto defeat whilst playing a game

    playing a game against a red/blue counterspell and stall deck. opponent was taling the maximum time with all their turns. Because it was taking so long with me unable to act I got an automatic defeat pop up when i was still playing and got no timer warning, my opponent had no creatures and was drawing lots of cards from magic mirror, i mught have been able to win this game as he would have milled himself out and i had good removal in hand. not happy as this is clearly a bug within the timing mechanism as i got…

    19 votes

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  2. translate

    o texto foi traduzido errado.
    a habilidade VIRA a criatura e não a DESVIRA.

    FAVOR CONSERTAR ESTE ERRO.

    OBRIGADO

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  3. YYYY/MM/DD

    YYYY/MM/DD or riot!

    No, but seriously... Please give me the option to choose which date format to use in MTGA.

    Thanks!

    2 votes

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  4. Have import deck function prioritize full sets of a certain card first, not latest version.

    If I press the "import deck to arena" logo button next to decklists on certain sites, including wizards, there is unwanted behavior regarding what copies the game chooses to import. I severely doubt this is intended by the decklist makers and always happens.

    If I for example in my case import a deck that has 4 fabled passage in it,
    it uses 1 M21 one that I have and 3 eldraine ones, creating two lines on the deck list on the right, even if I have 4 ELD fabled passages it should start with.
    Same happens with Llanowar Elves, I…

    1 vote

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  5. Bei einer Karte ist ein Übersetzungsfehler/Schreibfehler passiert

    Die Karte heißt auf deutsch statt "Schönheit auf dem Schlachtfeld" "Schöhheit auf dem Schlachtfeld", was beim Suchen der Karte zu Erschwernissen führt.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  6. Art on War of the Spark sleeves Cut Off

    All art on sleeves in “War of The Spark” have moved up and cut off at the top, such as in the attachments.
    As a player, I feel so bad to watch these pictures be cut a piece.

    1 vote

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  7. Mutate Mana Cost

    Mutate Mana Cost don't change on the card, only the normal mana cost... the effect is apply normal but the mutate mana cost doesn't

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Dropped connection during Premier Draft

    During my game in premier draft, my opponent disconnected and the game died, resulting in him losing the game and 1500 gems.

    Please refund my 1500 gem entry fee for this event.

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  9. Please make selection actions for cards uniform. It is soo frustrating when some cards give you a submit button and others don't

    Make card selection and graveyard interactions uniform. I would recommend giving all selection actions a submit confirmation button.

    1 vote

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  10. Sparky can't respond to new emotes

    1)Start a match with sparky
    2)Select a new emote
    3)No reaction at all

    4)Select a normal emote
    5)Sparky responds

    2 votes

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  11. Se cierra el juego solo

    No puedo jugar ni una sola partida sin que me saque el juego, se queda pegado y se cierra solo no he podido jugar continuamente

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Match Clock Signal

    Since I recently noticed how easily you can miss your match clock running low in a competitive game, I suggest the following two things.

    There should be a prominent signal when reaching the 10-minute mark.
    Maybe something appearing in the middle of the screen and even a sound.
    In a tense match you need to be aware of your clock and should not miss it.

    Also, visibility of the match clock could be improved.
    Depending on the background, it is hard to read the digits.

    There is nothing more disappointing than losing a game due to time running out. Anything…

    2 votes

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  13. UX

    Clarity of state change and call-to-actions are way too subtle.

    For example, after a ranked match: 1) The click to continue text subtly fades in. The point at which I can click to continue is way too nebulous. Make it a button that pops in, not fades in. 2) The change in my rank is way too subtle. It, too, simply fades in, and you wouldn't notice it unless you were looking for it.

    These minor things issues actually go a long way, especially for new users. Improving your clarity of state changes and call-to-actions will raise your returning user…

    1 vote

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  14. Diamond Reward is only 4 packs??

    So I finally tried grinding through the Constructed Ranked play, and made it all the way to Diamond, under the assumption you would win the reward for each tier... but I only received the reward for Diamond, 4 measly packs after all of that work. Should it not have been 11 packs??? You know, earning the reward for each tier as you go? This is stupid, won't be bothering again most likely, too much frustration to get there for basically nothing.

    2 votes

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  15. Country flag/MTG Arena

    You could put a country flag the player is playing next to the player's name. We like the feeling of competition between countries.

    2 votes

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  16. Missing translation german

    The Hornbash Mentor (Horntrutz-Mentor) is enchanted with a blue or white Card that prevents untapping for next round.
    I don't remeber which one it was.

    1 vote

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  17. 1 vote

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  18. auto skipping main phase issue

    so I am on my main phase, with a Goblin Electromancer on field. i am about to cast my 3rd instant/sorcery this turn for Phoenix in my graveyard trigger, i still have one drop of mana, discover cost 2 but with decrease from Goblin Electromancer i should be able to cast it. however it auto skipped my main phase to battle phase that i missed the trigger timing for phoenix.
    log attached. please help.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Color challenge problem Chendra vs Liliana (Me) the game no longer works when there is 1 card left in Chendra. Unable to complete the parti

    Chendra vs Liliana (Me) the game no longer works when there is 1 card left in Chendra. Unable to complete the parti

    2 votes

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  20. Give me my ******* money back

    If you are not going to enforce the slow play rules, then this isn't real Magic and I want my money back.

    2 votes

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