MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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26399 results found
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Gem/Gold conversion
So, I did the math. Three booster packs are 600 gems. One booster pack is 1000 coins. That means that the conversion of gems to coins is 200 gems to 1000 coins, or one gem for five coins, or vice-versa. That said, why isn't there a way to convert coins to gems or gems to coins? I've looked around and I don't see one, even though one of the bug posts says that the guy did that, but his gem went down instead of up. https://feedback.wizards.com/assets/222244513/Log20200801_191916.log
If that was a thing, but isn't anymore, I think it would be very…2 votes -
Scale the heights
Same deal as others have suggested, when targetting a creature with Scale the Heights, if the unit is bounced, killed or exiled, the other two effects (life gain and draw) does not occur, despite them not being bound to the add +1 counter effect.
2 votes -
日本語表記のバグによるプレイミスの誘発
日本語表記の致命的なバグです。
DND ドラフトをプレイ中、"テレポーテーション・サークル" の画面中央の表記にバグが存在し、これにより効果を誤認しプレイミスが誘因された事を報告します。
"テレポーテーション・サークル" がプレイヤーの終了ステップに誘発する効果の対象にできるパーマネントは本来アーティファクト/クリーチャーの内最大１つで、動作上もそのように処理されていますが、誘発時に画面中央に日本語で支持される文言ではアーティファクト/エンチャントの内最大１つとされています。プレイ中、これにより一時的にカードの効果をエンチャントを対象にした処理が実行可能であるものと誤認しプレイを進めてしまいました。
4 votes -
Bad coding and glitches as well as hand drawing on this game is horrible.
Someone needs to fix the coding and bug issues with the game. I'm a Veteran player and it's horrible how bad draws are and shuffling. I'm also SO SICK of cards freezing on stack due to lag or people exploiting it on purpose and the cheaters are horrible. Can't tell you how many times I should've won a game just to lose to people getting extra turns or casting cards without mana when they don't have cards that give them this option,or playing spells that they shouldn't be able to like casting sorcery spells as an instant etc. Or the…
1 vote -
faceless haven overrides no cards to draw
how does faceless haven override the basic rule of if you cannot draw a card you loose the game. are stating that faceless haven is more powerful than any other banned card. this card should be on the banned list. you banned birds of paradise due to you can play a card that produces mana by the second turn but you have a card that prevents you from ever loosing the game no matter what! i think you have your priorities mixed up here. what is more fair.... 3 mana by turn 3 or never loosing the game? this is…
1 vote -
Fixed matches
I love magic, it’s my favourite game. I have spent thousands on paper and hundreds on magic arena. It is such a shame how the game is tuned to milk every last drop of $$ out of people addicted to it. It has gotten really bad the last while, I haven’t spent $$ in a while on arena so the matches I play are fixed so I lose. If I’m playing a great deck and win 2 matches in a row, the next 5 matches are against decks build to win against my deck and only my deck, decks that…
1 vote -
Friends List: Game indicates that I am offline, no friends list
Experienced for first time after the 25JUN2020 M21 update.
While in client, the friends icon in the lower left hand portion of the screen is empty and does not indicate a number of friends in game. When clicking on the friends icon, I receive a message "Offline - Go online to see your friends"; confirmed connection (the game is running and connection is good)
Image of the in game message is attached for reference
54 votes -
Can't make shatterskull shatter have two targets on PC
When I use shatterskull smashing I can't make it validate two target. I only have the option to validate the selection of a single target.
3 votes -
MTG Arena with lobby with custom match room and match history
When will MTG Arena bring match history, lobby and custom game room creation?
4 votes -
Settle the Wreckage not allowing me to target opponent.
I lost a ranked game when Settle the Wreckage wouldn’t allow me to select my opponent. I’ve attached a photo to show this. My rank went down and I lost the gold associated with the win.
3 votes -
Anti-Counter deck
Create an enchantment that cant be countered and says "When a spell you control is countered put a 'stop it!' counter on (Name of enchantment) and when there are four or more 'stop it!' counters on (Name of enchantment) ban opponent from the game, or maybe they just lose the game.
Please... For the love of god. Make this.
4 votes -
make magic arena redemable like mtgo I was spending freely and then i just stopped the second i found out no redemption...$1000's
You need to make arena redeemable. I was spending and having a great time... then found out that its mtgo that has the redeeming... I just totally stopped spending. done didn't spend a cent more...but I'd be buying non stop every set if it was online and redeemable. id collect in the drafts and redeem for playing at home and at tournaments id buy enough for 4 to 8 sets...anyway if thats me then its the same for others... the arena plat form is amazing. add the redemption form and you will get so much more because people are going…
3 votes -
Dungeon Venture Trigger breaking the dungeon/path selection
I got a dungeon trigger, then minimize it to check my deck and upon returning I can't select anything. I think I've had this happen when looking through my graveyard or exile but couldn't recreate it so take that as you will! This has screwed me over a bit when I have scry'd and am deciding on if I want to exile my top two cards and play them with the mad mage trigger.
2 votes -
Bug with Xanathar: Guild Kingpin
When you cast Xanathar: Guild Kingpin in the second main phase whithout mana open to take actions, and the turn is automatically sent to your opponent, you don't get to see the card on the top of the opponent's library before the turn changes.
The card drawn by the opponent on their following turn should be seen and known information.
3 votes -
Can't connect to server
Since the update unable to get through to the main menu of the game. About half the time when I launch the game it just stays as a black screen, the other half it'll go through the loading and then stay on "Waiting for Server" indefinitely. I've tried resetting everything, DNS flush, reinstalling. I'm on PC.
Before the update I was experiencing problems too - I could usually (not always) get through to play one single game, and then would be disconnected. Attempts to reconnect would be met with a black screen, or very occasionally an infinite "waiting for server".…
6 votes -
Player Using Banned Cards in Standard
I just played a game against Lancey or Lancy (that's the player's name) who used Uro and Omnath, which are banned cards. Posting the log.
3 votes -
Draft with friends
Sales pitch: draft with friends for gold/diamonds. A causal format where you don't get win-streak rewards but get to keep the cards you draft.
I'd like to play draft with friends and covid gets in the way. I'd happily pay for the privilege of drafting with friends over and over.
8 votes -
creatures exiled instead of graveyard
creatures exiled instead of graveyard
I had 2 creatures killed that went to exile instead of the graveyard. Both with spells, but neither spell exiles a killed creature. there were no effects on the board that should have exiled creates.
24 votes -
XP Not adding properly
I had 25 / 1000 toward my level, I finished a daily quest worth 750 xp (lost the match, so no other XP was awarded) and now I am at 575 / 1000. (PC Platform)
11 votes -
direct challenge
Daily gold rewards should be achievable in Direct Challenge mode, not just Play and Ranked.
Much of the fun of playing Magic is playing with friends, but the need to spend time grinding for gold to keep decks competitive clashes with playing with friends.32 votes
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