MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28116 results found
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Rundown timer on opponents turn
An opponent entered into a combo that had multiple interactions and due to how slow he resolved them all, it continued into my response phase and made it impossible too respond to his attack. He gained made 100 tokens, gained 100 life and then put 100 counters on a target then attacked. However it took so long for all the interactions too resolve, my timers on the defensive response ran out before I was able to control a response.
4 votes -
I have waiting for my opponent more than 3 min. In the SMN mid week event but I didn’t find anyone
I have try to play Midweek : Singleton but I didn’t see anyone who has to play with me after waiting more than 3 min
5 votes -
'Attack with X creatures' and 'Kill X creatures' quests lead to bad and unfun gameplay
The daily quests exist to motivate players to log in everyday and play games. Most quests are open-ended enough that players can play whatever kind of deck they like to finish them, and that's great cause it motivates people to play. The 'attack with X creatures' and 'kill X creatures' quests however don't allow that freedom, they force you to play certain kind of decks, that most people don't like, and force you to play sub-optimally as well. The best way to finish these quests is to stuff a deck full of haste creatures or removal spells, and spam them…
2 votes -
Bo3 automatic setting
Hello
With the new interface I often forget to re-set to BO3 it is boring to have to do it every time I start the game while I never play in BO1 I would like default setting to BO3 please !1 vote -
Issue on a battle - A sorcery just disappear without reason or maybe it's my eyes....
Issue on a battle - A sorcery just disappear without reason or maybe it's my eyes.... and I loose the game :-(
One of his big card was stopped and after 2 turns with any reason this enchantment dissapear...
Sorry for my english
1 vote -
Game doesn't respond after counter spell
I have Search for Azcanta on the field and my opponent tries to demolish a land. I counter it with abolish!
After the spell is countered the Search for Azcanta UI opens up and presents me with ZERO choices. I click ok and I can't open the Menu anymore. I can still set stops but the turn never progresses and there is no time out used.1 vote -
Glorious sunrise Mana option not working
When selecting the mana option for glorious sunrise I can’t use it for activating abilities of other enchantments
1 vote -
I purchased the daily deal pack but the image wasn't showing.
I purchased a pack thinking it would be kamigawa as the card style were from kamigawa, but the pack is kaldheim and I would like a refund.
1 vote -
Possible new non-rotating format on MTGA
MTGA is a wonderful electronic platform to play Magic the Gathering. Maybe the card base for new non-rotating format can take full advantage of its elctronic characteristic.
In paper magic, usually card sets posterior to some time are used as a whole to construct a card base for a particular format. The larger the card base, the stronger the deck strength is, which makes hundreds of thousands of cards unplayable for these formats. I know many MTG cards are designed for limited only. However, in standard format, some of them can still be used to create playable decks because the…1 vote -
ストアでジェムを購入できません
ストアにて20000ジェムを購入しようとしたところ「お客様の支払い手続きの待機中です」というメッセージが表示されたままになり1時間以上たってもそのままでした
1 vote -
Can’t add decks with cards I don’t have to Blast From the Past
Put together a deck, went back to check one by one and removed all cards it said were illegal, when I saved it only said it contained cards I don’t have. Format is set to Blast from the Past, 60-card deck, Submit is faded out when I highlight the deck.
1 vote -
Possible overlap of spells caused incorrect counter
Happened during a K:ND draft game. Opponent played Invoke Despair. I counterspelled with Mirrorshell Crab. It looked like Invoke Despair was the target for mirrorshell, but I'm wondering if the saga behind it (The Long Reach of Night) was actually selected.
1 vote -
Valkmira, Protector's Shield
守護者の盾、ヴァルクミラが2枚場に出された。伝説のアーティファクトなので1枚しか場に出せないと思う。
1 vote -
1 vote
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Uncharted haven
n my NEO premier draft I played an uncharted haven on turn three. The menu for selecting a color never appeared and I couldn't take any game actions despite the game being otherwise responsive (cards would zoom when I moused over them for example). My timer ran down and my opponent went through their turn and when my turn came along, I didn't draw a card and still couldn't take any actions.
1 vote -
Twinshot sniper
I was unable to target my opponent’s creature with twinshot sniper. they only had one creature and I couldn’t target it
1 vote -
product s
During my MTGA premier draft, i clicked to join a match. The game crashed after the match has been found and i was able to log in again after my opponents first turn.
However, all the cards in my hand was struck in the middle of screen (ne w draws worked properly) covering the board completely and not letting me interact with any of my opponents creatures.
Log file is provided. Event occured roughly around 10.10 AM GMT today.
I would like to see my draft reimbursed.
1 vote -
Sliver cascade but on mobile
Some times when the first sliver is casted no card is displayed to play or not. Only options that show is to resolve. So user loses the free cascade.
4 votes -
Mastery pass level 63
Did not receive level 63 mastery pass reward midnight hunt even though I have purchased mastery pass.
2 votes -
Create room for lower ranks
I'm a new player and I don't win a lot. I want to play a ranked mode where I can find a rank where I win about 50% of the time, or somewhere in that ballpark. I just play for fun, and would like to enjoy friendly matches with people at my skill level (extremely low). As things stand, I cannot fall any lower in rank, but I am consistently belabored with streaks of losses that number into the dozens. I would like to fall in rank, so that I can play with other people at my skill and deck…
1 vote
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