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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25587 results found

  1. Asset error during matchmaking in ZNR Premier Draft

    When attempting to get a match during a ZNR Premier Draft an asset error occurred that took a long time to rectify with a asset check by the time that was done I had received a game loss.
    I am very excited about this new set and since my lgs went out of business I only have MTGA to play it and I am very disappointed that the client has mad it so that I can't play stably but I do have this log

    9 votes

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    0 comments  ·  Events  ·  Admin →
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  2. 1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  3. Retrieving Endpoint File

    Finished drafting was building my deck then got some kind of disconnection message. Went to restart game, but it won't open. It's stuck on "Retrieving endpoint file.." indefinitely.

    Waited 10ish minutes retarted my computer and still no luck. Game was fine this morning.

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Low graphical performance play mode

    Hi there,

    it would be amazing if there was an "low graphical performance" play mode, were the graphics would go e.g. 2D. This might safe battery on a notebook and the game might run smoother in some battle which went "wilder".

    its just anying to loose because your opponent created a several hundreds of token at once and your computre couldn t handle it. and then you lose because of timeout...

    sincerly

    4 votes

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  5. defeat screen pause

    Somewhere along the way the defeat (and possibly victory screen) was updated to include a longer pause, no timer, no indicator to move on, and you just have to stare at the "Defeat" screen for an extended period of time. Maybe it's just me, but i get it, the game ended in my defeat. Why I am obligated now to stare at it? I was thinking, maybe this means I won't have 10-20 seconds of black screens and waiting for server messages anymore but those are still there. If this isn't a required pause, I am recommending it be set…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Valakut Exploration Not dealing the correct amount of damage

    Card rules say that "At the beginning of your end step, if there are cards exiled with Valakut Exploration, put them into their owners graveyard, then Valakut Exploration does that much damage to each opponent"...even if I have multiple cards exiled with Valaku Exploration, it still only does one point of damage.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Fall Of The Imposter + Stonecoil serpent

    Won't let you put a +1/+1 counter on Stonecoil Serpent even though it's an Artifact AND a creature.

    2 votes

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  8. Artisan Brawl

    An event or a format like Historic Brawl, but with cards only up to the uncommon rarity (including the commander). I've tried it with 3 friends on friendly matches and all of us enjoyed it very much. We think it gives both Pauper, Artisan and Historic Brawl vibes. Furthermore, it forces the players to be more creative in the choice of cards that could substitute the rarest counterparts.

    2 votes

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  9. cash android

    Constantly the game crash and quit the game

    1 vote

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  10. MAGMA

    When Discard Magma Opus: Create a Treasure token. Of Maguma Opus, Japanese translation is not working and the part written as Magma Opus is the card name.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  11. 3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Implement a queue where you can ban 3 cards you dont want to play against

    I want a queue where I dont have to always play against the same decks of people who sold their souls to the magic gods and only play the top tier decks.

    4 votes

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  13. Connection with Server

    It said I lost connection with server on opponent's turn while I was in a draft match. I was in a good board position with card advantage. First time this ever happens to me in any match. Received a loss. My connection was fine the entire time.

    24 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Stack Manipulation Timeout

    on the field was 3 bishops of wings, a divine visitation and heliod...(great combo i get it) but on his blocking and losing angels to my op swissarmy giant( aka the crystaline giant) i killed 24 of his angels causing 75 triggers of the bishops/divine visitation/heliod...it should not of timed me out for his stack triggers causing me to lose cause of the time...this is the 3rd time in the last week this has happened

    8 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. Game disconnected mid game

    Game disconnected mid game, looked at a black screen for several minutes. Restarted client still a black screen, restarted one more time and it loaded out of match with a match loss. Can I get reimbursed for that event?

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Gem Purchase Suggestions

    May I suggest at least two more options for gems purchase at 8,200 for 49.99, and a 17,000 option for 99.99
    That way, we the players can get the 'bonus' feels whilst you still get the profit margin option.
    It would still cost $120, relatively, for a "box" of 90 packs.
    Buyers would still have to purchase a $100 and a $20 pack of gems, still sticking to your "bonus" factor as a sell point per increment. We would be happy to buy that and have the few leftovers for add-ons to sate our desire for individualism.
    Also, banks have…

    1 vote

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  17. Teferi's protection missed

    No puedo encontrar la carta Teferi's protection, me apareció en un sobre en el MTG online y no puedo encontrarlo entre las cartas para agregarla a mi mazo.

    I can't find the card Teferi's protection (strixhaven). I got it from a pack but now I can't find it even looking for his name!

    1 vote

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  18. Suggestions about 2021 roadmap

    Collection Interface Improvements :

    • More statistics (player, games, decks...)

    • Collection progress (with completion's rates for each set)

    • A visuable and researchable Vault (with a little more content...)

    • More tags on open cards (First, 2nd, 3rd, 4th, Vault)

    Deck sharing : don't forget the possibility to invite any opponent as a friend!

    Play Blade Rework : more clear, between Bo1/Bo3, Limited play/Constructed play, Events...

    Other things :

    • Duplicate's protection for any rare/myth in the game

    • More rewards in events (add gold to all events currently only offering cosmetics, for example...)

    • A "challenge" mode or event (like DotP games), for fun...

    • More…

    3 votes

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  19. the card seasoned hallowblade should be banned or reworded correctly!

    It tricked me the first time I saw an opponent use it, but basically it all comes down to colon placement.

    Discarding is part of the cost to activate the ability, but tapping is not.

    So you don't have to be able to tap it to make it indestructible, and therefore it doesn't have to be tapped to activate the ability.

    the card is written to make someone think that tapping it while its untapped it part of the cost, and therefore it shouldnt be able to become indestructible if its only tapped. you jerks shouldnt be writing cards that…

    1 vote

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  20. 39 votes

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    2 comments  ·  Gameplay  ·  Admin →
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