MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24463 results found
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“Report a Bug” page request sign-in, though signed in
MTG Arena crashed mid-premium draft (paid for with gems) and I went to the support page for a refund. I arrived at mtgarena-support.wizards.com, use the scroll down window to select “Report a problem in your Event”, and it informs me I have to sign-on. I click the sign-in button, sign-in, get redirected to my account page, click customer service, click report a bug (how I found this page), click “Submit a Request” at the bottom, once again selected “Report a problem in your Event”, and once again it inform me I have to sign-in. I repeat this cycle an embarrassing…
1 vote -
This loop kept going for minutes thought you only had 30 seconds to conclude your turn before your turn is over
see the capture log for details but this is totally wrong having more than 30 seconds to do his turn in. I won this game as he should have timed out and need to get the rewards for winning the match. It is totally unfair you allow this to happen.
1 vote -
Draft
I was in the middle of a WoE quick draft which I bought in to for 750 gems, half way through pack 2 the pack didn’t pass and I was forced to select all remaining cards in that pack and the final pack (pack 3) was auto picked for me, needless to say I was left with a very messed up 5 color deck that does not play well. Also during the first match, any cards I played that had a draw attached to them, did not draw me cards. Up the Bean Stalk, Prophetic Prism, etc.
1 vote -
Multiple Favorite Lands or pinning non-favorites
Can we get a feature to select multiple lands as favorites, or to otherwise be able to pin lands, rather than needing to scroll through multiple pages of basics to find one of the handful of land arts we use on a regular basis?
2 votes -
somekindofcheatx
Strange gameplay, lots of lags and input freezing.
Visualization of top card effect of "one with the multiverse" locked (not showing top card) and when i tried to printscreen the effect i get this code instead 2023.33.0.4817.1045760 Username: Uniquecorn911 vote -
Game Crash during normal play
Game crashed during normal limited quick draft play of recent ixlan set. Game simply crashed and would not reload. Error is coded as unidentifiable and to seek support should error continue. About 10 minutes of closing and restarting without success. Game successfully launched after restarting computer. Match was recorded was a loss, requesting a draft token for compensation. screens attached. Also the link to the support page was not connecting.
1 vote -
Consuming Tide does not affect token creatures
Interesting opponent's deck, using Consuming Tide in Simic ramp to board wipe by unsummon. However, token creatures are not affected even though they are permanents on the battlefield
1 vote -
daybound nightbound glitched
I was playing a bo1 standard with an opponent playing with the above mechanic - I CASTED A SPELL TO PREVENT IT FROM GOING TO NIGHT, YET IT WENT TO NIGHT ANYWAY. I LOST BECAUSE OF IT!!!!!!
1 vote -
Zoyowa lava tongue and planar disruption
On android arena. The card zoyowa lava tongue is not being effected by planar disruption and is still triggering it's effects. The card planar disruption clearly states all abilities of target creature cannot be activated but they were in my last match.
To trigger this place planar disruption on zoyowa lava tongue and watch the ability Trigger anyway.
You have several tickets saying PLANAR DISRUPTION ISNT WORKING RIGHT WITH VARIOUS CARDS, please get on this.
1 vote -
Forced draw
Played a match and was winning easily when suddenly the game paused, a sign came up and said the game forced a draw.
6 votes -
Lag in Deckbuilder When Using Search
When building a deck in my sealed or draft event, I will add all my cards to my deck, expand my view, and search for "t:creature" separating my deck into creatures and spells. For a while now, when I hit enter after typing in my search, there is an 8-9 second lag before the search completes and separates my cards. Then, any change I make in this mode takes another 8-9 seconds--for example, clicking on a card to return it to my pool. This was never this way in the past and it has made a feature that was once…
7 votes -
Mastery Tree Crashing while trying to view. On windows. Just leveled up to level 5. Every time I try to view the tree to use orbs.
Mastery Tree Crashing while trying to view. On windows. Just leveled up to level 5. Every time I try to view the tree to use orbs.
Started today at roughly 10:45 pacific time. Cannot view mastery tree at all without the client crashing.2 votes -
Tokens aren't entering the graveyard properly.
New cards have Decend. It reads "You descend each time a permanent card is put into your graveyard from anywhere". As of writing this, the card "Stalactite Stalker" SHOULD get his descend to trigger when a Decayed zombie token is sacrificed. A creature with Decayed reads "This creature cannot block. Sacrifice it at the end of combat."
Because of the ruling on tokens entering the graveyard, a Decayed token should be sacrificed, enter the graveyard, get hit with it's state based check, and then be removed from the game. It is STILL A PERMANENT ENTERING THE GRAVEYARD, therefore it should…
2 votes -
Auto-tap: Just get rid of it.
This falls under the feedback heading, as calling it a bug would credit the devs with having made an honest attempt over the years to make the feature actually work correctly, which they have clearly not done.
The devs have made a clear signal that they would prefer we use the feature, by disallowing players from permanently disabling it. However, if there is one thing the current set illustrates best, it is that it is time for the devs to either FIX auto-tap by teaching the AI how to play or ELIMINATE IT ENTRIELY. Slowing the game down to paper…
2 votes -
Fiery emancipation + revenge of ravens
This combo should work (i think) very well in my defense deck. Well, why doesnt it?
1 vote -
Fix your game
Constant timeouts. Actions not going through. Getting a rope on my side when I have an ability on the stack, but the game hasn't tapped my lands to pay for the spell.. I can't do anything. Latest game I want to do an action after waiting an eternity, the "Loading from server" or whatever message came up and it turns to black and goes to the main menu? I lost the game? How? Fix your game
2 votes -
Unresponsive
Game starts but is unresponsive on both Android and PC
2023.30.0.4683.10341233 votes -
Midweek magic magic for friendly games
I think something that would be fun for more casual players is the ability to play under the Midweek magic festival rulesets in friendly matches.
The silly festival rules that apply global buffs would be fun to play with for longer than a single day and I know that friends, that play less than I would, could be drawn into the game with silly party modes.
2 votes -
Agatha's Soul Cauldron + Likeness Looter transformed into Sleep-Cursed Faerie: mana ability ignoring summoning sickness
My opponent set up:
1. Agatha's Soul Cauldron
2. Likeness Looter (played this turn)
3. exile a Kami of Whispered Hopes, put counter on Likeness Looter
4. transform Likeness Looter into a Sleep-Cursed FaerieThis allows for infinite mana, it's fine, BUT they were able to start generating it RIGHT AWAY (despite Likeness Looter just entering the battlefield, so it should be affected by summoning sickness, since the mana generating ability requires tapping). Possibly Cauldron ignores that?
I am attaching a screen where a creature is cleary "sick" but still tapping for mana.
1 vote -
Add Traditional Timeless Event
Hi! I am having fun playing Timeless, but I prefer events to laddering. I am sad that there are no Timeless events right now. Can you please add a Timeless Event queue?
2 votes
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