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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24475 results found

  1. can´t morph

    I lost 2 Draft Games because it was impossible for to morph the creature even with open mana and it is possible with instant speed

    1 vote

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  2. Valakut Exploration + Wrenn and Seven /w Peer into the Abyss GRE Error

    Valakut Exploration + Wrenn and Seven /w Peer into the Abyss GRE Error

    https://www.youtube.com/watch?v=A2IdwNJ1HZU?vq=hd1080

    to replicate bug:
    1. have a 250 deck size
    2. use "Peer into the Abyss" on yourself
    3. place down "Wrenn and Seven" (if you dont already have it on board)
    4. place down Valakut Exploration (if you dont already have it on board)
    5. use "Wrenn and Seven" 0 mana cost= "Put any number of land cards from your hand onto the battlefield tapped"
    6. put down around 30 land cards from your hand onto battlefield
    7. watch the game break....

    1 vote

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  3. Bug/opponent's hand shows too many cards

    During a game, a my opponent's hand was shown visibly to contain more cards than it had.

    It showed than to have one card remaining in hand. Therefore I played a discard spell (Spellscorn Coven). However they didn't discard a card. For their turn they drew a card and the visual showed them having two cards. Hovering over the hand showed that the number of cards in hand was one, not two.

    Included is the log

    1 vote

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  4. Bug collection

    The new lands, the fetch lands, cannot be found in the game when logging in. It tells me a collection error. If I try again, it lets me log back in but the cards aren't there and there are also some problems with the collection of other cards and for crafting.

    1 vote

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  5. Deck Disappears when submitting done in Sealed on Mac

    This has been an issue for weeks on Mac. I build my sealed deck, click done to submit it, and the deck disappears. Super frustrating.

    1 vote

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  6. Loading Screen Tips appeared outside the loading screen

    I’m on iOS version 2023.33.0.
    After updating to the newest version, I tapped on messages and then on the new message regarding the KTK release. I then tapped “claim” to get the 3 packs, but instead of packs appearing, the message went away and a little pop up showed up on the screen with the text of the loading screen tips. It also had arrows on both sides where I could scroll through them endlessly. I clicked out to home and tried to do it again, but the second time, it gave me the packs as expected.

    1 vote

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  7. Cannot Access Draft

    Cannot Access Draft & No Info anywhere on how to access it. It's just 'it'll pop up in events'.

    I hate every other event and only downloaded to play draft please help this is a dreadful experience I don't want to grind out ranked or whatever I want to play draft

    1 vote

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  8. 1 vote

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  9. Unpossible to create "Brawl" Deck without types of Basic Land

    Since the appearance of Brawl decks in the deck selector, it appears to be missing basic lands from expansions that we do not have unlocked as basic lands. Would it be possible to make these basic lands unlockable (by purchasing 2500 coins for example) so as not to have preconstructed decks that are impossible to fill entirely?
    Even if of course we can change the deck after copying it, I would like it to be accessible as is from the selector. This must be possible.

    1 vote

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  10. 1 vote

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  11. Cannot change avatar

    アバターの変更(デフォルトに設定)をしたのですが、プレイやランク戦のマッチ画面になると変更後のアバターが反映されていません。
    因みにどのアバターに変更してもずっと変更前のアバターが表示されています。
    アプリの再起動をしてみたりもしたのですが、やはり反映されていません。
    ご対応をお願いいたします。

    I changed my avatar (set it to default), but the changed avatar is not reflected on the play or ranked match screen.

    By the way, no matter which avatar you change to, the old avatar will always be displayed.

    I tried restarting the app, but it still doesn't take effect.

    Thank you for your response.

    1 vote

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  12. play kaito = lose game

    Fix kato's emblem and stop penalizing players with this stingy timer that expires before they can select all the cards they want to return to deck with bath song. Like holy moley this timer just makes no sense. Don't put these cards in the game if the timer isn't going to let people play the game. Tired of losing to this timer expiring because 100 insect tokens are attackign with no creatures in deck. like wow. fix it.

    1 vote

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  13. Crashes after opening each pack

    After selecting a pack to open and examining cards, I select "continue" and the screen goes black and then returns to the loading screen, then the "waiting for server" screen, then takes you to the title screen.

    One slight workaround is tapping to a different screen before hitting continue, but this only speeds the process up slightly and is still pretty annoying.

    I am using an android Galaxy Tab S8. This issue does not occur on PC.

    1 vote

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  14. 1 vote

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  15. Mosswood Dreadknight

    苔森の戦慄騎士をキャストしようとしたら、物語かクリーチャーかの選択画面で選択ができない状態になるためその先が全く進まない。

    1 vote

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  16. Trample not going through

    Trumpeting carnosaur was blocked by a 3/3 (no first strike or lifelink) and hit for 4 damage by elganjo. It died, so did the token, however no trample damage went through which cost me the game. The opponent should've taken 3 trample damage.

    1 vote

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  17. Freeze When Phyrexian Obliterator Sacrifices More Permanents Than You Have

    basically i was phyrexian obliterated for 21 (OUCH), but i could not sac enough permanents and I only had 16 permanents. it was stuck on the screen, and i had to lose the match. it would not go past the screen.

    1 vote

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  18. Starter Deck Duel win count not resetting

    Whenever I switch to a new deck in the Starter Deck Duel the win count does not reset. In practice this means that winning one game will grant the deck, but two and three win rewards are not credited.

    1 vote

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  19. Non-Digital Historic

    For the love of God, just make historic adjacent formats that exclude digital-only "cards". I'm trying to play mtg, not it's twisted, bastardized cousin "arena".

    I have nothing against the existence of digital-only "cards" but I absolutely HATE having to play with or against them. The fact they've been shoved down everyone's throats in historic and historic brawl are literally the only reason why anyone hates digital-only "cards" with a PASSION.

    Make historic adjacent formats that exclude digital-only "cards" and the seething hatred people have for them goes away immediately. A significant portion of people on arena are there as…

    4 votes

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  20. The Watcher in the Water does not work correctly

    The Watcher in the Water does not work correctly.

    When a tentacle dies, I was asked first to select a kraken, then another permanent.

    The kraken should have been untapped. It did not.

    3 votes

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