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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24431 results found

  1. draft

    I keep getting free draft tokens for the pardon goblin news item, send help.

    2 votes

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  2. Wrong rewards from letters

    My letters refresh after 24 and I get additional rewards. I had already additional about 4 tokens draft.

    2 votes

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  3. Opponents Forces player to time out

    There are opponents that forces players to time out and lost the game. I feel like they are cutting their internet or mobile data to achieve this but I'm not sure. It already happened 3 times to me and the opponents have high platinum rankings. Is this how players win these days? Please fix

    2 votes

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  4. glitch

    I play on PC
    I had 15 life when this attack occurred
    the screen kinda flashed a bit when he attacked
    Theres nothing on the cards that says they have trample
    I dont know how this happened

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. oops

    I received the "oops! Pardon the Goblins" Free token twice. Once yesterday on my Phone, once today on the PC

    2 votes

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  6. Lost Gems from Wonky Drafting Servers

    Hello, I missed out on 3 drafts (4500 gems) while the server was being difficult the other day. I should have just stopped trying, but every time drafts came back online I hopped right back in. I was able to play the matches but my draft decks were always really screwed up and basically sealed pools. Will we be refunded for these events?

    2 votes

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  7. Cube with one player's collection

    You should let one player own a cube and let their friends draft from it.

    This will increase the player base because it allows one passionate player to pull their semi passionate friends into the game.

    I would pay $200 upfront to make a cube and pay $100 annually to upkeep it.

    My friends say they would pay $70 as well.

    Long distance gaming friends would love to recreate the local cube experience.

    2 votes

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  8. Reclamar recompensa por mantenimiento

    La recompensa por el mantenimiento después de reclamarla sigue apareciendo cuando se vuelve a iniciar sesión después de un tiempo

    2 votes

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  9. Nonexistent cards appearing in opponent's hand

    In multiple recent games, I have noticed that I can sometimes "see" a card in my opponent's hand that was never actually revealed, I believe always following their casting torment of gollum on me, because the card appearing in their hand is always one that was in my hand. I have confirmed that the card never existed as later game actions such as me actually being able to see their hand demonstrates the card was never actually there, and my 17lands.com game history shows there was never any time their hand was revealed

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Neoform dualcaster mage bugged

    Neoform into dualcaster mage shouldn't produce more copies than are in the deck

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Hexproof

    Hexproof is supposed to stop your spells from being "targeted". When I played path of peril to do a board wipe, my opponent played a spell making their permanents hexproof, this card is destroy all creatures, hexproof would not stop that but in this game it did. This needs to be fixed.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. auto resolve all

    I casted "Malamet Battle Glyph" targeting one of my creatures and one from my opponent. He responded with "Acrobatic leap". I clicked the RESOLVE button to let the Acrobatic leap resolve, then I wanted to cast "staggering size".
    The game auto-resolved all spells, so my creature died and i lost the game.
    Please check the logfile if I really clicked RESOLVE or RESOLVE ALL, then it would be my mistake.

    1 vote

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  13. Lost Caverns of Ixalan Sealed BO1 description incorrect

    This is the first time in a while since I last played arena sealed format. In the description, it clearly states that it is a Bo3 format, meanwhile I have just played a match with no second game following the first one or an option to use to sideboard. I think this is a bug and I am reporting in. I am sending you a screen shot after the first game I have played.

    1 vote

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  14. Please put the John Avon Unhinged full art lands back in the shop

    Please put the John Avon Unhinged full art lands back in the shop. They are some of the best on Arena and were only offered in very specific circumstances. I personally only have two (Forest and Mountain) and would love to complete my set. I find myself being excited about playing Red/Green/Gruul decks just so I can use these lands. They have gained a large amount of popularity from content creators such as LegenVD and would be a fan favorite.

    1 vote

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  15. Bug where land was unable to be tapped for mana

    I just played a limited (LCI premier draft) match. The first land I played was a Hidden Nursery (green). Then in following turns I played 2 mountains, and each of these turns I was unable to tap my hidden nursery for green mana, which meant that I wasn't able to play the 2-mana green spell that I had.
    Caused a loss.. :(

    1 vote

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  16. Import Deck defaulting to Brawl and not changeable to Other formats before Importing

    When Importing new Decks, I cannot change from the default of Brawl to Standard or any other format. This messes up the import and sideboards of all of the deck lists, and you have to build the deck manually. I can change it after the deck is imported, but the damage is done already the imported deck is useless.

    1 vote

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  17. Atraxa cast results in errror issue and game draw

    Twice in the last 2 days I've cast Atraxa, Grand Unifier on Arena and as soon as it was put on the stack the game was ended and I was given an error message.

    1 vote

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  18. New Stack Order Screen Please

    Need new stack order screen rather that the silly side scrolling drag and drop one. Maybe one that actually represents a stack in a top to bottom view instead of horizontally and add ways to move all of the same trigger to the top or bottom of the stack.

    1 vote

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  19. 注意喚起 必読

    このゲームは運営によって勝率を操作されます。
    無課金で片手間に暇つぶしする分には良いですが、絶対に課金しないでください。
    カード収集は時間を掛ければ無課金でも問題なく集まります。

    もう一度言いますが絶対に課金しないでください。
    無駄です。

    1 vote

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  20. Bug on quick draft Ixalan

    My Lodestone needle did not craftwed with my map token. It cost me the match. I want my gems back

    1 vote

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