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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24673 results found

  1. Bug

    The card Planar Disruption hasn't been working right. My opponents are still able to use the enchanted cards abilities even tho my enchantment card says their not supposed to be able to.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Creatures smashing into each other

    (This isn't a suggestion to change the rules of Magic, just how it's being animated visually on mtga.)

    Right now it always shows attackers smashing into blockers (and into the defending player's face).

    It'd look cool and be easier to understand if…

    • if only one of the creatures can deal damage due to first or double strike, it is the one that is smashing. Otherwise,
    • the blocker should smash into the attacking creature (opposite of what's happening now)
    • unblocked creatures should smash into the defending player (or planeswalker or battle), just as it is now

    In other…

    2 votes

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  3. game loaded in with no cards, no health totals, unable to do anything

    I joined queue for a starter deck duel with the red/blue deck, and when the game loaded in, I saw an empty board, neither player had cards or health. I was unable to do anything, not even emote, however my opponent was able to emote "good game" to me somehow.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. unbeatable three-card set

    These tricarts can't be beaten:
    player sacrifices a token, immediately the same new token is created, all three permanents gain indestructibility, opponent loses one life, and player gains one life. As a result, I just watched my opponent do this procedure ten times. In my opinion, it's not fair. Unbalance. I think we need to fix the action of some of these cards. Otherwise the game loses its meaning.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Milling is NOT a valid primary playstyle. Since you cannot seem to balance it, you must remove it.

    Milling has always been an ancillary effect - something you do one or two times throughout the course of the game. Cards like Fraying Sanity prevent players from actually PLAYING the game, becoming completely antithetical to the whole ******* point.

    Since you have been unable to properly manage this over the past few years, you need to completely remove ALL cards that have any "milling" effect, and ban all players who use this or any similar cards.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Phantom Bot Draft replacement

    Instead of phantom bot drafts for midweek magic, why not just give players the cards they draft as if it were a quick draft? This would help players build collections and would be an awesome incentive to play draft if they usually play constructed. It would be a nice freebie to regular players and draw more people into limited play.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  8. MTGA stops responding when I cast a spell

    A few times, MTGA stopped responding when I cast a spell. In the attached screenshot/log that happened when I cast Wrenn and Realmbreaker, but it's happened when I cast Etheral Absolution.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. マスタリーパスのレベル70以上の報酬であるアンコモンカードが付与されていない

    現在、マスタリーレベルが78ですが、レベル70以上で付与されるはずのアンコモンカードが1枚も付与されず、宝箱も進行していません。
    ご確認をお願いします。

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. smoldering egg won't transform if counter is proliferated

    1. Egg has 2 counters on it originally.
    2. Mercurial attack and spend 2 oil counters to copy next spell.
    3. Cast volt charge, gets copied, 3 mana + proliferate twice.
    4. Egg now has 7 counters and won't transform.
    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Celebrity Fencer wouldn't +1/+1. Opponent's soul warden each activated 2x for each trigger

    In my game my celebrity fencer would not multiply. My opponents 2 soul wardens each triggered twice for every trigger. I also think you duplicated the top card of my deck but I did not draw that card next which would have helped. I did not see the exact text of this spell though to see If that was intentional. I'm playing on android platform. I am unable to find a log file on my phone.

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  12. Request for Fixing Full-Art Version of Phyrexia: All Will Be One Basic Land Card

    Dear Customer Support,

    I would like to report a bug in Magic: The Gathering Arena. Specifically, regarding the full-art basic land card "Phyrexia: All Will Be One", since the recent update, the full-art has been replaced with a non-full art version, and the aspect ratio is also distorted (it appears squished vertically).

    I kindly request that this issue be resolved as soon as possible.

    Thank you for your attention to this matter.

    Best regards

    4 votes

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  13. Rona, Tolarian Obliterator

    Hey MTG Team! This one was hilarious, but it did lead to a ranked game loss.

    Perhaps it's a "rules" interpretation that I don't fully understand, but I am fairly positive this did not work as intended.

    I had flipped Rona, Tolarian Obliterator and it had taken damage, exiling a card at random from the opponents hand. That card was praetor Elesh Norn. The card states "If it’s a land card, you may put it onto the battlefield under your control. Otherwise, you may cast it without paying its mana cost."

    As it wasn't a land, I didn't put it…

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  14. No Rope/Infinite Time

    Opponent had scute swarm, I had soul warden and heliod.

    Lot of landfall triggers, lot of creatures entering the battlefield, lot of lifegain. Initiially I was putting +1s on my creatures, but eventually the rope ran out, I wasn't slowplaying, just taking 1-2 seconds per action (mobile, slower)

    then it started auto putting the counters on my first creature. Not ideal, but fine.

    THEN eventually, same turn, i got priority back and no rope. I tested this by waiting 60-90 seconds between actions, no rope appeared. I closed the client, reopened (to make sure I wasn't disconnected), still no rope).

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. fog of war

    Fog of War prevented damage from Coastal Bulwark while controlling an island

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Timer running out due to extended mechanics

    The timer malfunctions in situations where an opponent's turn has too many activated abilities to process in time. I played a game where my opponent was playing impassioned orator/gala greeters/elas-il, and being able to generate over 100 token creatures per turn. This was triggering over 300 activated abilities. Just in the time it took for game to process those, my timer ran through from 2 to 0 even though I have no moves. This happens in any similar dynamic where the activated abilities take so long that it triggers the timer.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Entering match stuck repeatedly

    Sometimes you're stuck in the queues with 'entering match' showing for multiple minutes. Eventually you get the option to cancel. If you try to requeue again, you'll be stuck in 'entering match' for this queue too. You are forced to restart the client to prevent this.

    Multiple issues that we can't do anything about as users.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Vorinclex Saga + Zopandrel bug

    Vorinclex's Saga 3rd counter resolved properly where it would grant my creatures "1mana: this creature fights target creature you don't control" until end of turn.
    I let my turn go to combat phase in order for Zopandrel to double Vorinclex's stats, but I could no longer use its "1mana fight ability" for the rest of the turn, even on my 2nd main phase, which shouldnt matter anyway since it does not specify i can only use it as a sorcery

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Nich Regel widriges Deck

    Mein Gegner hat in einem Mono Roten Historic Brawl Deck Weise zauber nutzen können.

    Sein Kommandeur war Ragavan, flinker Dieb dieser hat werder in seinen Kosten weiß noch in seinem Effekt wie ist das so mit möglich diesen als Boros (rot/weis) zu spielen.

    1 vote

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  20. Initial draw card distribution

    The last week I have had awful first draw card distribution. I keep getting the same cards and have not had a single initial hand with more than 4 lands. I also have a deck that has 20 mana and 6 mana ability creatures and I cant seem to ever get them within the first 3 turns.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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