MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24255 results found
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Key to the Archive and Approach of the second sun
Key to the Archive and Approach of the second sun
Using Key to the archive to receive approach, cast approach it goes back into the deck, when it comes time to draw the approach it just disappears as if it were never in the deck.
1 vote -
クイックドラフトにて、一戦もしてないのに、最初から敗戦がひとつカウントされていた
クイックドラフトの、機械兵団を行ったところ、
一度も負けていないのに、一戦目を勝利で終えたところ、
なぜか敗戦が１になっていた。イベント参加費の返金を求めます。
1 vote -
Journey to eternity not triggering
Journey to eternity not triggering……enchanted a creature, when creature died during combat journey did not trigger, got no creature back and no special land. Subsequently lost match.
1 vote -
Spelling Error
Your "don't get caught sleeping" promo on Arena in the rotating pictures has available spelled as "availalbe"
1 vote -
I says i have packs while even though i don't have them yet.
Today I preordered the Agatha pack bundle on Arena, and I have a small annoyance. The interface indicates I have packs (because of the preorder WoE packs) but checking my Packs page doesn't remove the indication. The problem is shown in the picture below. It really bugs me, because every time I see it, I think I have a new pack, and then I remember it's just the preorder, and I can't tell when I do get a new pack.
1 vote -
Incubation Druid and Nykthos Bug
With Nykthos on the field, Incubation Druid can mana of any color, regardless of what other lands and devotion I have.
1 vote -
Eternal Loading
my arena get stuk at the loading screen forever since 12th . "Verifying online matches"
2 votes -
Evolved Sleeper Non-Lethal Damage taken
As shown on attached clip - non lethal damage & the creature died.
2 votes -
Surge of Protection/Enigma Drake Bug
Surge of protection did not stop enigma drake (red/blue card) from dealing damage.
opponent attack with enigma drake, cast Surge of Salvation in response. Enigma drake still dealt damage
2 votes -
Trigger Combo Time-Out
I had 200+ triggered by 6 creatures which forced me to lose do to timing out waiting for it to cycle through. Please fix this! I would have won 256 to 15 but it timed waiting for it to cycle through.
2 votes -
Chosen Card Style Does Not Apply
I purchased a card style tonight with coins, but the game keeps defaulting style to borderless original art. It does appear to be an option for selection but it does not apply to decks or when revisiting the collection.
3 votes -
Mythic Packs can contain Rare Wildcards in the Mythic Slot
Mythic Packs can contain Rare Wildcards instead of a Mythic Rare card (this should at the very least be a Mythic Wildcard)
My collection has Mythics from that set I don't yet own, so it's not an issue in regards to that, it could be some cards are missing from the pool and that's the issue? Happened twice, the first time was closer to the release of Mythic Packs and assumed it was a bug then as well, but if it's still not fixed this is a major issue.
7 votes -
Sauron Dark Lord Triggers are wrong
When I tried to kill it with an Improvised Club, the damage went to stack, but after sacrificing a legendary creature to it, then the improvised Club didn't deal damage to it, and then I died the next turn.
1 vote -
Jetmir's Garden ETB animation does not play
All of the rare cycling three-color lands from Streets of New Capenna (Jetmir's Garden, Raffine's Tower, Ziatora's Proving Ground, Xander's Lounge, and Spara's Headquarters) have a fancy animation that is supposed to play when they enter the battlefield.
This works correctly for all of them except for one - Jetmir's Garden - which I'm fairly sure did at once point correctly play it's animation, but stopped playing it several updates ago, even though all the other members of the cycle still do so correctly.
2 votes -
Broken cards in commander/brawl in Arena
How of all the things permitted and not permitted in a commander/brawl game, is a card that allows up to 9 copies of it in the deck allowed? How does that at all make it competitive? It would be one thing if it generates tokens or drafts cards but nope, it’s 9 cards that count towards your deck. Then why even put a limit on the cards? Why not allow multiples of others? Don’t get me wrong I am very aware that I am coming across as salty as can be, this is just another mechanic of the game that…
1 vote -
Lag of the server is killing my game
lag is killing my ladder, i'm loosing match due to lag. this is not pleasant and it's ruining my game experience. last month i did top 1200 and i could repeat this month. please found a way to refound 20 play in point--.
2 votes -
Incubation token
Incubation tokens aren't triggering ETB abilities like those from ajanis welcome.
1 vote -
Urabrask, Heretic Praetor opponent effect does not trigger
Urabrask, Heretic Praetor has three clauses. The first: haste. The second, "draw" and extra card into your exile on your turn.
The third: your opponent always "draws" into exile for use till end of turn (on their turn). This third effect does not trigger in the arena client, at least in the format I was playing. I do not know how it would be format-limited, but maybe it is.
Observed in Historic Brawl.
1 vote -
Timeout length should be based on turns
The number of turns in the game should affect how long before the timer countdown starts for your turn. For example: it shouldn't take half a minute to decide you first turn, and waiting that long before the timer starts to tick down is really annoying when the player is obviously afk. However, much later in the game, in extremely complicated board states, having that timer pop up after 30 seconds it's extremely annoying when you're still trying to figure out the correct play in a complicated board state. I think the length of time for the time out counter…
2 votes -
mirkwood bats
Mirkwood bats did not trigger life gain from chapters of Oath of the Grey Host. I am using a Mac. Log attached.
2 votes
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