MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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11906 results found
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premier draft froze after making pick
During a premier draft, I made a pick, the card disappeared, and it said "waiting for other players to pick" even though I had a stack of packs in my queue. I had to exit the game and restart, missing at least a pick, maybe 2. Log attached. I would like a gem refund.
11 votes -
Join event
Unable to join any event or queue for matches. After purchasing Sealed Event entry, cannot play in Event or que for any non-event matches
14 votes -
cant cast instants
When opponent controls and cast your spells you are not given an opportunity to react and cast your own instances to counter. If you have instant in hand you are able to cast the game should always pause to give you the opportunity to cast it.
7 votes -
Victory reported as a loss
Victory..then given a Loss
7 votes -
Game Freeze Mid-Match Bug
Game has been freezing on every match. I have to close the game and renenter. My avatar defaults to Ajani from Tasha.
- Enter Bo3 Standard, with UB deck, go turn or two, game freezes.
- Mac
- Reset and reenter match by quitting application. Game goes on to advance past my turn.
- n/a
- n/a
- Quitting and restarting. Happens each time.
5 votes -
Alchemy
I can't see why we need another format, that is also messing with existing formats. This bombardment with new cards (and lame digitalonly mechanics) is becoming more and more tedious.
Alchemy is just a slap in the face of every enfranchised player, as it implies that you are going to care even less about quality carddesigns.
That leads to a situation where if Standard is in a good place,
Alchemy will only set itself apart from standard by the new (*******) cards you shoved into it and if standard is in a bad place and needs to be changed you…38 votes -
draft crash PC
I was playing a draft and during my opponent turn he crash during attacking action, the game stop there and i try to exit and come back in the game, the game it's locked in the loading room after let me sse my opponent icon and will not start. a Bit frustrating going to lost a game tnx this bug. (the room it's still charging and i can't even concede the match)
5 votes -
Change Daily/Weekly Win Reward to Daily/Weekly Play Reward
With so many high stake event for competative players to gain more reward from winning games, why don't change the current daily/weekly win system to daily/weekly play for casual players?
The current system forces casual players to win to gain resources to remain competative. Considering 500-750 gold reward from daily quest, if they don't win 3-4 wins a day for 450-550 gold, they lost around half daily income. The current system punishes those casual players who simply want to have some fun using whatever junk decks they like. It's not like that 450-550 gold from the first 3-4 daily win…10 votes -
プレミアドラフトで対戦中にフリーズ
プレミアドラフト対戦中にフリーズしました。
再起動したところ敗戦になりました。
対応おねがいします。8 votes -
Mono white lifegain/matchmaking
Why are 80% of my games I play against mono white life gain or black/white life gain? Every deck is the exact same combos and cards and it’s getting annoying. I mostly play historic. If I’m not playing against them I’m playing against green elf’s or blue control and when I mean control I mean every spell in their deck is a counter spell or bounce spell. Again those decks always being the same. All I’m asking is to ban some cards or do something about matchmaking so I’m not playing against the same decks every match.
11 votes -
Constructed rank not raising with standard!
Constructed rank not changing with standard battles!
30 votes -
Historic should have different alchemy rules
Only cards currently banned in historic should require the alchemy version. For instance, omnath sure only allow the alchemy version in historic. But it makes 0 sense to nerf standard legal cards in a format as powerful as historic.
It’s crazy, if historic was weaker than standard sure. But why ruin perfectly good cards that weren’t even too good in standard.
Leave the nerfs to alchemy for non banned historic cards, alchemy is a super cool format but should not change historic unless it’s enhancing it.
This really really makes 0 sense.
36 votes -
Friendly brawl not functioning
Since the new update, when I try to make a friendly brawl on Android, my screen shows friendly brawl but my friend shows 60 card deck, and when I select a brawl deck it says invalid deck option. And vice versa, when they send one to me. This will then bug the game and will have to close the app fully.
33 votes -
Screen blocked at "Loading the cards database"
Screen blocked at "Loading the cards database".
Hello.
I played on a PC. Since I've downloaded the update of Wednesday, the 11st of August 2022, I can't load my game. The screen is blocked at "Loading the cards database". How can I deblock it please ? I thank you in advance.
Kind regards.
6 votes -
loading card database
Stuck on loading card database after 8/12 update on PC. updated successfully, played for a half hour or so, closed the app, opened it later, downloaded another update, and now i'm stuck here:
6 votes -
Bug loading challenge match
Whenever challenging a friend to a 60 card match on mobile magic arena it gives error for mismatched settings involving best of x matches and doesn't load the match. This has happened back to back 4 times trying to challenge same friend in both best of three and best of one matches. Happened also when my friend sent the challenge instead of me.
8 votes -
Match history
Hi,
We play several matches throughout the game, it would be very good (not to say essential) a history of these matches, so that we can review, a win/lose percentage, we are still missing basic things in the game.5 votes -
Turn Skipped due to Opponent's aniamtions
Hi,
My turn was skipped while playing against the Heliod/Scurry Oak infinite combo deck. My opponent is playing each turn to maximize the number of squirrels created without taking steps to winning the game, just running out their time and somehow also skipping my turn because. I have not conceded due to having outs, but if my opponent just keeps timing out, I cannot play. My only complaint here is that my turn should not be skipped sue to my opponent's actions.
21 votes -
Can’t launch the game
After update it doesn’t even launch the game ..any to do ?
13 votes -
Alchemy is garbage
Alchemy is garbage. I have deleted my clients and won't be reinstalling them until this change is rolled back or I am refunded every cent I've ever spent on this game.
35 votes
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