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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24379 results found

  1. Gold missing

    Gold has gone missing from my account - goblins or not. Im missing around 7000 to 8000 gold and would like them back, guys. Android/Samsung pad user

    1 vote

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  2. No prompt to respond to stack

    Since I've been dragged here, I can't double check the name of the spell they used, one with multiple options, mites in the name, deals damage to a target creature equal to numbers of creatures you control. Well despite having two copies or Lorans escape in hand and the mana to play one, I wasn't given a prompt to cast one in response. I looked over every card on the field, nothing should have prevented me from responding, as planned. In case it's relevant, the mana available was off a dual red/white land

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Why are there 15 Un draftable cards in MOM and how do I get them if they are not in boosters?

    I can see 15 cards in my MOM collection on Arena (5 each at Common, Uncommon and Rare, 1 of each color) that I know are not in draft boosters. Terror of Towashi is the Black Rare, for example. I have searched all of Arena and the internet and can still not find any information on how to aquire these cards. They are not in the mastery pass like in the last set. They appear to be craftable with wild cards only, but this makes no sence. Why are they not available from boosters? Where do they come from if…

    1 vote

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  4. steam region lock

    Hi, I heard MTGA is coming to steam.
    but I live in Taiwan and I saw Region Lock on steam page.
    I really want to play this game on steam.
    wizards, please don't let Tencent ruin Taiwanese player's experience

    1 vote

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  5. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. la saga no volvio

    la saga no me dejo castearla luego del exilio

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Storm-Kiln Artist

    I was just playing a ranked match and had an odd interaction with Storm-Kiln Artist. The creature was not able to be targeted by any of my spells and it had no effect preventing it. I tried with both Molten Impact and a revolted Fatal Push. Attached are pictures of the board and the mentioned Storm-Kiln Artist.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. iOS doesn’t handle stacking of identical infinite game loop tokens

    iOS handling of creation of multiple tokens in gameplay loops does not cause them to stack.

    Steps:
    - create a token-producing infinite loop (e.g. soul warden, scurry oak, heliod)
    - notice that as you create each token, they are created separate from each previous
    - expectation is that once they have entered, they would form a stack

    This is a problem because the screen scrolls very quickly and you have to scroll back to original creature to continue the loop.

    This wastes a huge amount of time for both player and opponent.

    This is handled as expected on PC client…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Arena on Mobile crashes Constantly

    Arena keeps crashing for mobile, it could crash during a game, or during deckbuilding.

    Step 1 - open MTG Arena on mobile app.
    Step 2 - play some games.
    Step 3 - repeat Step 2 until crash. It freezes, and if you start it back up, you can continue and finish the match, chat won't be available, and the game screen goes black after the match.

    For the deck building crash,
    Step 1 - Start mtg Arena
    Step 2 - start deck building
    Step 3 - continue on deck building until it freezes. If you close it, when you open…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Scute Swarm Breaks the Game - Causes Automatic Loss, Even if You Would Win

    Scute swarm breaks the game if you put more than a couple hundred on the stack. Simple as that. Apparently while the stack is resolving, which takes an insane amount of time if you have anything that triggers when the scute's etb, my opponent is taking their turn the entire time which is not visible to me. This means that when the stack finally resolves, I am just dead from them attacking and the game not giving me the option to use my 800+ blockers I just waited 20 minutes to create. FIX THIS. Why am I being punished for…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Daily deals purchases not showing up in the collection

    I have bought several cards for the daily deal but those cards are not showing up in my collection even when it is label as purchased in the store. I play on a mobile phone and have not had any other problem beside this. Also my coin are gone when I buy them.

    1 vote

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  12. Unable to Move / Priority Being Lost Permanently

    Several times today, I have "lost priority" when completing a move and the game fully stops loading any actions. I cannot move, my opponent cannot move, but upon reloading the game, it's clear that the servers believe I had priority and was waiting through the clock. Quitting and reopening fixes it temporarily, but I have had it happen 3 times in a single game. Two example logs attached.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Card effect Error

    I had a creature with an Aeronautical Wings artifact on them giving them flying. Upon my opponent attacking me, he case a spell to "destroy target creature with flying". In response, I destroyed my artifact giving my creature flying. At resolution, his spell should of fizzled as it is now targeting a non-flying creature. Instead my creature still died.

    How does a "destroy flying creature" card kill a non-flying creature?

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. fallaji antiquarian

    Fallaji Antiquarian etb effect does not work on arena for android.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Problema con las misiones dirías.

    No puedo hacer las misiones diarias contra los BOTS.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Maze’s Mantle “Flash/ Instant Function”

    Maze’s Mantle seems to be having an issue during Flash Cast opportunities from the Controllers hand.
    Not sure if it’s a constant bug, just wanted to make it known as a possible bug.

    Happened while opponents turn, prior to “Battle Phase”. As if to be a counter play.

    2 votes

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  17. despark

    I just want to report a bug with an alternate card artwork I bought today why am I having to jump through a bunch of hoops? Anyway the despark alternate art card back today I just bought it, and it's not offered as an option in collection or deckbuilder, I exited game came back in, tried both the new tried the new card styles tab and just right clicking it, anyway it's the one today, the ones from the store with all the oriental artworks

    2 votes

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  18. Simultaneous triggered effects

    When two things happen simultaneously, they go on the stack separately, causing wrongful match losses.

    Example, this has been a more common occurrence lately, but if both players have Sheoldred the Apocalypse on the field, and one player is at 2 life if that player draws a card, they will lose the game, because the game resolves the simultaneous life loss and life gain separately, which is incorrect. There have been other instances of simultaneous life gain and life loss happening incorrectly, but I forget the names of the cards. Certain black enchantments that cause life loss when creatures enter…

    1 vote

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  19. Tekuthal death using ability

    1. Steps: Activate Tekuthal with 1 life left, and possibly with no other actions to take before the turn ends automatically. Select the default mana payment.

    2. Platform: Windows

    3. Results: When activating Tekuthal, Inquiry Dominus, the game highlighted that I would use mana (I had plenty, more than double the total amount and double the blue needed). It activated and no life was lost, but the turn rolled over and I automatically lost (while still at 1 life, not 0 or negative). Caused me to lose the game, despite being still at 1 life as I was before activation, and no apparent…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Mondrak + Dollhouse Bug

    BUG MONDRAK + DOLLHOUSE + RATADRABIK

    STANDARD PC GAMEPLAY. IT CREATES INSANE NUMBER OF COPIES (200+).

    2 votes

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