MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24718 results found
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Initial Scene icons not loading correctly
After playing games of Ranked Historic, the arrows in the initial scene were replaced by various shapes. Restarting the client fixed the issue. Changes are listed below and can be seen in the attached image.
- Resume timer icon on an event became a square
- Diamonds below the news slides became translucent squares
- Tabbing arrows for the news slides became missing number from pokemon red and blue
1 vote -
Ratadrabik cloning Loran that didn't die
Was in a game today where the opponent tapped their Loran and it caused Ratadrabik to clone her as if she had died, and did not put Loran's ability on the stack. She didn't die. There are no artifacts or enchantments on the board to generate duplicates, nothing.
Opponent seemed to be aware this would happen, as he used it to kill a mana Myr like a killspell.
1 vote -
Casting Bug
Então os eventos aconteciam da seguinte forma e ocorreu duas vezes:
Eu conjurava Imoti, celebridade da generosidade e isso fazia que ela ativasse cascata.
Em uma das vezes ela encontrou aquele cavaleiro de uma mana azul e uma mana branca que da +1/+1 para cavaleiros e pague uma azul e uma branca e ela se vira e vira outro bixo
So que antes de encontrar ele, ela encontrou o jin-gitaxias.
Ai o jin- gitaxias ia pro exilio e aparecia nada na minha tela pra conjurar, porém o jogo perguntava se eu realmente queria conjurar.
Ai eu clicava que queria, as…
1 vote -
Mana F'd is a constant thing in this game.
Let's make this blow up guys!!! I have contacted support 600 times for the same "shadow ban" mana pulls.. even after taking there suggestion that my deck should be 50 percent my deck, which made it 10 times worse. When contacted all I get from them is we need more details. I have supplied every log along with screen shots of the board. Yet, they just close out the ticket and say they have the most "high-tech" algorithm on the market.
Post all of your horror stories and maybe well get a change or at least a class action.
1 vote -
1 vote
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You really need to do SOMETHING about your cr...py under-optimized animations!
I've reported multiple times about your under-optimized ultra-slow cr...py animations, but each time an update is made the problem GET WORSE!!
Games get literally FROZEN because of your STUPID animations!!
Moreover, if one gets a "winning chain", your timer keep trying to kick one out of the game BECAUSE of your STUPID CR...PY UNDER-OPTIMIZED ANIMATIONS!!
This is not a 3D shoot-them up! There is NO REASON for the game to having to freeze mid-game because of your STUPID CR...PY ANIMATIONS apart from some kind of bad programming practice!
Moreover, I've already pointed out that this game is full of USELESS…
3 votes -
Opponent would not time out
Opponent would not time out. Had to play for ten more minutes, after opponent played at a glacial pace and timed out when I had seventeen minutes left on the clock.
4 votes -
bug that places certain parts off screen & out of view
When building a deck, I scroll over cards that show 2 cards at once, i.e. a card that allows you to draft other cards, and part of those cards is off the screen, out of view. It happens when scrolling over cards that show 2 cards at once. It happens regardless what resolution I am using, and regardless if it's windowed or full screen.
2 votes -
Cards being exiled instead of going to graveyard Ghoulish procession not working
Creatures going Exile instead of Graveyard....Ghoulish Procession not triggering...Cards that should spawn decayed zombie (Hobbling Zombie) not spawning decayed zombie card!!!!! Come on guys lots of reports about this and the Exile bug BS PLEASE FIX IT
1 vote -
Eternal Wanderer can be attacked by multiple creatures
Eternal Wandere can be attacked by multiple creatures in one turn, if a token enters the battlefield tapped and attacking.
E.g. with Adeline, Resplendent CatharPhoto could not be attached since its a png...
This should not be possible due to her passive and should thus be fixed.
1 vote -
Way too many hackers
There are way too many hackers in the game. I have played 3 events in a row now where I only got to play a single game out of all 3 events due to hackers. Something has to be done about this, or people need to start getting refunded for this.
2 votes -
march of wretch
march of wretch sorrow not doing extra damage for exiled cards
2 votes -
M19 Special Duress / Card preventing set completion of M19.
Can the M19 Special Duress become craftable or can it be removed from the set collection. Duress has been reproduced in 7 sets of MTG Arena. Simply this should not be preventing set completion of M19.
2 votes -
can't press blue mana on mobile
While playing mobile on a Galaxy A50 phone I realized that when using Sarkhan, Fireblood's ability "add two mana in any combination of colors, spend this mana only to cast dragon spells" the preview of the ability covers up the blue mana in the mana wheel. Any attempt to press view instead hits the arrow bringing the ability from hidden to shown. full screening the ability reveals the entire wheel but you cannot press anything on it. I just lost a game due to this bug, and spent my timeouts trying to find anyway to use the ability to generate…
3 votes -
Bug MTGA Mobile - Phone gets hot
With the new version of mtga mobile my iPhone is getting insanely hot while playing.
iOS version: 16.1.1
5 votes -
MTGA giving gems when collection not complete
I opened a booster from BRO, and received 20 gems in the old frame slot, even without a complete collection from the set.
4 votes -
Restoration of Eiganjo
I exiled an opponents Kami of Transience from their graveyard. Next turn they reached second step of restoration of Eiganjo and were able to bring their Kami back even though it had been exiled by my Graveyard Trespasser. I am playing on IPhone.
4 votes -
goblin charbelcher
i drafted goblin chalbercher and used it, all 3 games i played, it never allowes me to put it under my deck at ANY ORDER, it just randomly puts it there
4 votes -
Lagomos
Had Lagomos and Queen Allenal on the board and when the Lagomos token sacrifices at EOT the soldier from Allenal also gets sacrificed. Queen Allenal says nothing about the soldier gaining the traits of the Lagomos token. Please advise if I am missing something. This likely cost me at least one match.
5 votes -
Unable to Select Card in Premium Draft
I would like to request a refund on my draft due to a bug in the client that caused me to lose out on a key card.
- Give us the steps to reproduce the bug:
- enter premium draft
- select cards normally until pack 1 pick 6
- drag vampire interloper towards my deck, but then put it back
vampire interloper visually disappears and is unable to be selected or dragged into the deck.
Note which platform you’re using (PC, Mac, Android, or iOS)PC - Version 2021.9.0.3880.888241
Enter the actual results you’re experiencingas a result i was unable to pick…
92 votes
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