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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24702 results found

  1. First i want to know if its possible to message or add players i played against. ive had some great games and they seem friendly i want to a

    First i want to know if its possible to message or add players i played against. ive had some great games and they seem friendly i want to add them so i can have friends to practice with. 2nd is some ideas i really think should be added. I often come across cards i like and would have a use for. but unless i am putting them into a deck or side boarding i have no way to add or favorite certain cards. When i am opening packs i see great cards but then have to remember its name and…

    1 vote

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  2. Can't play

    I'm only able to play with the bot. The other options do not appear for me

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. shrine creature tipe

    Shrine creature type doesn't appear in Arcane Adaptation and changeling creatures don't count as Shrines

    27 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  4. 72 votes

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  5. Thalia, Guardian of Thraben did not apply to opponent

    Thalia, Guardian of Thraben did not apply to the opponent's spell. Opponent had 4 blue mana open and a Haughty Djinn while I had Thalia and Guardian of new Benalia. I cast a spell and opponent countered with a 3 mana spell, using 3 mana when it should cost 4. Opponent then used Consider with 1 blue mana when it should have cost 2. The following turn I drew Borrowed time, and it showed it correctly as needing to pay 1 extra mana. Not sure why it was only applying for my spells and not theirs.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Key to the Archive Ban in Brawl

    Key to the Archive should not be legal in Brawl decks. These very uncool players are destroying the basis rule of Brawl and Commander by getting to play cards NOT in the Commander's Color Identity like Time Warp or Krosan Grip, and they are ruining the format by abusing this card.

    (also it would help if they weren't able to just cast any color mana anyway due to the fetishism of treasures and artifacts these past few sets....)

    Please make your game fun again

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Rank Not Changing After Outage

    I won a match in Standard Gold Tier 1, with only one win required to be promoted to Platinum. As I left the match, I received the "Victory" screen but no info about moving up to the next rank. I then encountered a Timeout issue and experienced an outage of 1-2 hrs where I couldn't sign in. Having now been able to sign in, I'm still in Gold Tier with the same one win from promotion.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. various errors

    patch 2022.22.50.4419.979269

    bug one:
    mission kill 25 creatures of the oponent
    after killing near of 12 creatures in 2 games, the mission only counts 1

    bug 2:
    ussing one with the multiverse, to cast Colossal Skyturtle's hability "2 tree, Discard Colossal Skyturtle: Return target card from your graveyard to your hand." the game decides to place the colossal skyturtle in game, and does not de hability...

    bug 3:
    ussing one with the multiverse, this happened me only one time, and lost a game for this reasson. i launch the one with the multiverse with other one of the multiverse, and…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Unable to see nor attack their planeswalker.

    The mono blue player in a historical brawl match once they put down a planeswalker I couldn’t see which ones it was nor what it did. I wanted to attack it will all my creature and first attempt I would have been about to and destroy it since he was tapped out of creature. Screenshots are from the second turn. I could highlight them as an attack target but not the planeswalker. I didn’t want to attack with everything in case they has something to harm me unless it was going after that planeswalker.

    After the match and due to…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Contain Alchemy Cards

    For the love of God contain alchemy cards to their own format. Keep them out of every other format. Do you have any idea how much **** is in those cards? For one mana an opponent can remove all abilities from my commander for the remainder of the game in Hostoric Brawl. They allow for you to go over constructed deck size limits, conjure cards that aren't available elsewhere in Arena into your deck, and also allows you to exceed the card limit in modes like brawl for how many of a card is in each deck. Why don't you…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Oracle of the Alpha Art Style not applying

    I purchased the card style/avatar package and the card style does not show in game. In my deck it shows as the old border but when played in game it does not. I made a new deck to make sure it wasn't just an issue with one deck, I also tried turning off the style and turning it back on but neither worked.

    3 votes

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  12. Phyrexian Revoker Client Crash

    Twice now in the Arena Cube I have cast Phyrexian Revoker and the game has crashed. The exact timing is this:

    Cast the card (paying mana, card goes onto the stack)
    Opponent lets spell resolve
    [GAME CRASH]

    When I relaunch the game, the interface to name a card is waiting for me.

    I've attached two logs - I think 00.42.32 is the one with the crash at the end, and 00.57.18 is the one after reloading, but I don't understand the logs so idk for sure.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Bug with Meticulous Excavation

    I have
    "Meticulous Excavation" on battlefield
    "Mishra amer of Mak Fawa" on battlefield
    "Blitz Automaton" on graveyard
    I used abbility from Mishra, return Automaton on battlefield and in second main phase used abbility from "Meticulous Excavation" with target Automaton. But Automaton don't return in my hand, he exiled. And I lose this game.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. 4 votes

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  15. Basic land defaults

    Setting basic land defaults. I have a favorite basic land (the new stained glass set) and it’s a bit tedious every time to remove the auto generated lands and place in the stained glass. It would be nice to see a feature like the default sleeves being applied to the basic lands so it auto updates every deck to use the selected basic lands design unless I specify otherwise in the individual deck.

    4 votes

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  16. The Brother's War: 20 gem card in place of a rare when collection still incomplete.

    I received a 20 gem card in place of a rare in my last two TBW packs. I am still missing 3 copies of 5 different rare cards, so my collection is 15 cards short of having all rares. Pretty annoying since I don't want to use 15 gold wild cards to complete the collection but it doesn't seem like I can buy packs to get the cards I'm missing.

    2 votes

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  17. too big and fail (download time exceed 6 hours for me)

    to download the 6.6 Go of the game with my network, i need 6 hours and i have always the message "you are disconnected (for inactivity)" after the end of download.
    Then i must restard MTGA and download restart.
    But after X times of restart MTGA/download, the game is corrupt and i could not play.
    i have not this issue before the last update of november

    !!! Please could you put a all in one file to download !!! with chrome i could download the 6.6 Go and after doing the install

    1 vote

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    3 comments  ·  User Interface  ·  Admin →
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  18. Golden pack don’t unlock. The bug need a hotfix

    I currently have 11 brothers War packs and 0 Golden pack unlocked.
    The bar that shows how much pack you have until the golden pack stayed stuck at 9 packs.
    Among my packs, 8 are from purchase directly in the store with coins and 3 are from the mastery.

    Please hotfix this ASAP.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Unable to submit deck

    Every day, when I try to play Arena in basic play mode, I am unable to play due to not being able to submit ANY deck that I have, including the pre-generated decks given to me by the game itself. Y'all need to fix this.

    81 votes

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  20. Ascendant Packleader could not get destroyed

    I was i a game with a Ascendant Packleader on oponents side. I cast Cut Down on it and it doesnt get destroyed. After that i tried to destroy it with Go fo the throat but could not select it.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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